System information

Program 47 : IntraMail
47-01 : IntraMail System Options
694 ◆ Programming UX5000 Software Program Manual
12 Wait Between RNA Non-Pager Callout Attempts
(Notify RNA Intvl)
Use this option to set how long IntraMail will wait (1-255 min-
utes), after it dials an unanswered non-pager callout destina-
tion, before retrying the callout number.
There are three types of unanswered non-pager callouts:
• If the callout rings the destination longer than the 47-01-13:
Wait for Answer Non-Pager Callout Attempts option.
• If the destination answers, says “Hello” (or the UX5000
detects answer supervision) and then hangs up without dial-
ing 1 to log onto their mailbox. This typically happens if
someone unfamiliar with notification answers the callout, or
if the callout is picked up by an answering machine.
• If the destination answers and then hangs up without saying
“Hello.” This typically happens if someone unfamiliar with
the notification answers the callout (like the above exam-
ple), or if the call is picked up by an answering machine
with insufficient outgoing message volume.
1-255 minutes 30 minutes
13 Wait for Answer Non-Pager Callout Attempts
(Notify RNA Rings)
If a non-pager callout rings the destination longer than this
interval (1-99 rings), IntraMail marks the call as unanswered
(Ring No Answer) and hangs up.
1-99 rings 5 rings
14 Number of Callout Attempts
(Notify Call Attmpt)
Use this option to set how many times (1-99 attempts) Intra-
Mail will retry an incomplete Message Notification callout.
This total includes unacknowledged callouts, callouts to a busy
destination, and callouts to an unanswered destination. This
option applies to pager and non-pager callouts.
1-99 attempts 5 attempts
15 Send Pager Callout Until Acknowledged
(Retry Until Ack)
When this option is enabled (1), IntraMail will continue to retry
a digital pager Message Notification callout until the notifica-
tion is acknowledged. If this option is disabled (0), IntraMail
will retry a digital pager Message Notification the number of
times specified in 8004-Number of Callout Attempts. This
option does not apply to Message Notification callouts to tele-
phone numbers.
A digital pager notification is considered acknowledged when
the recipient logs onto the mailbox.
1 = Enabled
0 = Disabled
0
(Disabled)
16 Name Format
Use this option to determine how extension names should be
entered in 15-01-01 : Basic Extension Data Setup - Extension
Name or via the terminal.
0 = First / Last
1 = Last / First
0