Instruction manual

Appendix/Index
149
◆ Error messages
● Please wait for a while
• Phone line or packet communication facilities are
broken down or line or packet communication
network is very busy. Wait a while and then operate
again.
• You can call 110, 119, and 118. However you may
not get through depending on the situation.
● Please wait for a while (Packet)
Packet communication facilities are broken down or
packet communication network is very busy. Wait a
while and then operate again.
● Cannot activate the fingerprint sensor.
It appears when the fingerprint sensor does not work
properly. If the fingerprint sensor is disabled, please
contact a docomo Shop near you.
● Low Battery Level. Shutdown the device.
Battery level is low. Charge the battery. → P29
● Incorrect PIN code! Attempts Remaining ： X
Displayed when a wrong PIN code is entered. Enter
the correct PIN code.
→ P78
● Enter PIN code
Displayed when you turn on the terminal with PIN
code enabled. Enter the correct PIN code.
→ P78
● No SIM card.
Displayed when docomo mini UIM card is not inserted
correctly. Check if the docomo mini UIM card is
inserted to the terminal correctly. If the docomo mini
UIM card is not inserted correctly, calls including
emergency calls (110, 119, 118) cannot be made in
Japan.
● SIM card removed
Unable to recognize this card. Will reboot. Unclean
metal part of SIM card may cause reboot. Regular
cleaning recommended. Clean with dry cotton swab.
It may appear if metal part of docomo mini UIM card
is dirty, but it is not malfunction. Clean the metal part
of docomo mini UIM card regularly.
By sharing screens of your terminal with DOCOMO, you
can receive technical support to make settings. (In
Japanese only)
･ This service is not available when your docomo mini
UIM card is not inserted, during international roaming,
or in Airplane mode.
･ Smartphone Anshin Remote Support is a service
requiring subscription.
･ Some operations and settings are not supported.
･ For details of Smartphone Anshin Remote Support, refer
to NTT DOCOMO's website.
1
Call スマートフォン遠隔サポートセンター
(Smartphone Remote Support center)
0120-783-360 (In Japanese only)
Business hours: 9:00 a.m. to 8:00 p.m. (open
all year round)
2
From the Application menu, [Remote
support]
･ For the first using, agree to " ソフトウェア使用許諾書
(License Agreement)".
3
Enter connection number notified by
DOCOMO
4
Remote support starts when you are
connected
Smartphone Anshin Remote
Support