User's Manual

The cost of shipping products under warranty back to Dogtra is the customer’s responsibility. Dogtra is not responsible for units damaged
or lost in transition to Dogtra. Dogtra is not responsible for loss of training time or inconvenience while the unit is in for repair work. Dogtra
does not provide loaner units or any form of compensation during the repair period.
A copy of the sales receipt showing the purchase date may be required before warranty work is initiated.
Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number,
evening phone number, and email address. Or you can visit our website at www.dogtra.com
for a service request form. If the repair costs
are not covered under warranty, we will call you for payment information and authorization. For any questions concerning your Dogtra
products, call us toll free at 1-888-811-9111, M-F 8:30AM - 4:00PM, Pacific Standard Time, or email us at [e-mail]
for specific
repair inquiries.
Send repair units to:
iQ Pet / Repairs
22912 Lockness Avenue Torrance, CA 90501 U.S.A.
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iQ Pet By Dogtra
22912 Lockness Ave.
Torrance, CA 90501
U.S.A.
Tel: [phone]
Fax: [phone]
Toll free: 1-888-811-9111
Email: [e-mail]
Website: www.dogtra.com
Store website: shop.dogtra.com