User Manual

15
Troubleshooting
■
Cold Weather Performance
•
All batteries experience a drop in voltage during cold weather.
•
The batteries may run down more quickly during the winter months.
•
The stimulation the dog feels may not be as strong in cold weather
•
For best results in the cold months store your remote trainer at room
temperature when not in use.
•
Charge the unit at room temperature.
■
Receiver Does Not Seem to Respond
•
Check to see that both the transmitter and receiver are turned “on”. Both
the handheld transmitter and the receiver collar must both be turned “on”
for the system to operate.
•
Check to see that you have a “link” between the transmitter and the
receiver
•
Check that the batteries are charged.
•
Check the correction level. If the correction level is set to “0” the receiver
will not respond.
•
If your transmitter is programmed for use with 2 dogs check to see that
your transmitter is set to the correct collar.
■
The Transmitter Range is Reduced
•
The Remote trainer is designed to operate up to ½ mile.
•
The range may be affected by variations in terrain, weather, buildings and
other obstructions.
•
For best operation hold the transmitter with the antenna pointed toward the
sky, not towards the dog.
•
Keep your fingers away from the antenna. Touching the antenna will greatly
reduce the range.
■
The Dog Does Not Feel the Correction
•
Check the “link” indicator on the transmitter to be sure that the transmitter
is communicating with the receiver.
•
Check to see that the collar is snug and that the ends of the contact posts
are touching your dog’s neck.
•
Check the correction level. Try a different setting if you are on a low setting.