Philips Commercial Solutions 26HF5545D 32HF5545D 32HF7945D 26HF7945D 42HF7945D 26HF7955H 32HF7955H User Manual STOP Thank you for choosing Philips. Need help fast? Read your Quick Use Guide and/or Owner’s Manual first for quick tips that make using your Philips product more enjoyable. If you have read your instructions and still need assistance, you may access our online help at www.philips.
Contents Important Safety Instructions ............ 2 Appendix A – Multi Remote Controls Support ............................................... 36 Safety Information and Useful Tips ... 5 Before Calling Service ......................... 6 Definitions, Acronyms and Abbreviations ..................................... 37 Basic TV Connections .......................... 8 USA Limited Warranty .................... 40 Antenna Connection...................................... 8 Who is covered? ..............
Important Safety Instructions Read before operating equipment 1. For the quickest and most trouble free installation, please consult the quick start guide that came packed in the Television (or down load it from www.philips.com/ hospitality if you have lost it). 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this TV near water. 6. Clean only with a dry, soft, non-abrasive cloth. 7. Do not block any of the ventilation openings.
Important Safety Instructions Read before operating equipment 17. Stand, Wall or Ceiling Mounting - Philips warrantees that this product is safety tested and UL Certified when mounted with the enclosed stand or stands sold by Philips. No such warrantees are made regarding third party mounts or stands. 18. Power Lines - An outdoor antenna should be located away from power lines. 19.
Important Safety Instructions Read before operating equipment Example of America Grounding as per NEC - National Electric Code ANTENNA LEAD-IN WIRE GROUND CLAMP ANTENNA DISCHARGE UNIT (NEC SECTION 810-20) GROUNDING CONDUCTORS (NEC SECTION 810-21) GROUND CLAMPS ELECTRIC SERVICE EQUIPMENT Know these safety symbols CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN POWER SERVICE GROUNDING ELECTRODE EQUIPMENT (NEC ART 250, PART H) WARNING: To reduce the risk of fire or electric shock, this appliance should not b
Safety Information and Useful Tips 1. Two people are required to lift and carry a TV that weighs more than 55 pounds. Improper handling of the TV can cause serious injury. 2. If you place the TV set on a solid surface. Ensure the surface is level and that it can withstand the weight of the TV. 3. Installing the TV on the wall requires special skill that should only be performed by a qualified personnel. You should not attempt to do the work yourself.
Before Calling Service If you are experiencing problems, check this list of symptoms and suggested steps to take before requesting service. You may be able to solve the problem yourself. Note: Please become familiar with the commercial features as described in TV installation / Setup because the effects of several of these features, if not thoroughly understood might appear as faulty operation.
Before Calling Service Symptoms Suggested steps to take Power TV cannot be switched on • If you are using the POWER button of the remote control to switch on the TV, note that button is only use to set the TV to stand-by mode. Use the Digit 0-9 or CH + / – buttons to switch on TV. • Check if YES is selected in the REMOTE CONTROL LOCK feature in SECURITY menu. Select NO to deactivate lock function (see page 26). • Check if ALL is selected in the KEYBOARD LOCK feature in SECURITY menu.
Basic TV Connections Antenna Connection Switching on the TV Connect the antenna or RF cable signal to the 75 ohm RF 'F' connector socket located on the TV. Press the power button on the TV or on one of the optional remote controls to switch the TV set on. Note: If the TV is in commercial mode, it might not respond to the front panel or the remote control. Please refer to the section on TV Installation and TV Setup Menu in this documentation for more information.
Use and Care of Optional Remote Controls To load batteries into the remote control: • Remove the battery compartment lid from the back of the remote control. • Insert two AA-sized batteries into the battery compartment, making sure the positive + and negative - polarity line up correctly as indicated inside the case. • Re-attach the battery compartment lid. Note: Always remove batteries from the remote control if it is not used for a long period of time.
Overview of TV Connectors and Controls DATA 1 DATA 2 8 CHANNEL VGA In Warning : • Risk of electric shock. Rear jack panel must be removed by qualified personnel only. • Do not connect any telephone cables or equipment to Data 1 (RJ12) & Data 2 (RJ45) connectors. 1. . POWER To switch the TV on and off. To disconnect from the mains, remove the mains cord from the mains socket at the back of the TV or remove the mains plug from the wall socket. 2. - CHANNEL + To select a channel. 3.
Optional Remote Controls The following remote controls are applicable to Philips Business Display Solutions TV products. These can be used for setup and configuration purposes. RC2573GR is an optional remote control for Institutional TV / Business Display Solutions features and Smart Card settings. It can be purchased separately. RC2888/01 Guest Mode Remote Control (optional) POWER RECALL TEXT SMART SLEEP CC Slide this button up to enter into Guest mode.
Guest Remote Control Keys 1 2 3 4 5 10 11 12 6. Navigation cursors To navigate through the menus/ submenus. 13 7. Volume + / – To adjust the TV volume. 14 6 7 5. Menu To call up or exit the menus. 15 16 8. 0 to 9 Digit keys To select a TV channel. For a two digit number, enter the second digit before the dash disappears. 9. Alternate Channel To toggle between the alternate channels 10. Channel Guide To activate the channel guide function. 8 11. Standby Power the TV off or on. 9 17 12.
Overview of TV Setup Main Menu / Sub-Menus SETUP LANGUAGE ENGLISH, ESPANOL, FRANCAIS COMMUNICATION > CHANNEL INSTALL CHANNEL TV 2 INPUT TUNER, AV, SVIDEO, CVI, VGA, HDMI, *CARD CVBS, *CARD-YC, *CARD CVI CHANNEL LOGO > DIGITAL NO, YES RINGS (1) (2) (3) (4) LABEL ( MUTE NONE, AUDIO, VIDEO )> AUTO INSTALL TV START > CABLE TUNING NO, YES USE CHANNEL TABLE NO, YES CURRENT RING RING1, RING2, RING3, RING4 DIGITAL SETUP CHANNEL SETUP > AUDIO > DIGITAL CC SETUP > EMERGENCY ALERT >
Accessing the Setup Menu The following remote control commands are applicable to Philips Business Display Solutions TV products. These can be used for setup and configuration purposes. 2. Press the button on the remote control to activate the TV Setup Menu. SETUP LANGUAGE COMMUNICATION CHANNEL INSTALL AUTO INSTALL TV CABLE TUNING USE CHANNEL TABLE CURRENT RING DIGITAL SETUP CONFIGURATION ACCESSING TV SETUP MENU USING THE REMOTE CONTROL (RC2573GR) ENGLISH > > > NO NO RING1 > > 1.
Installation A. Selecting the language COMMUNICATION COMMUNICATION STORE DCM TYPE You can select ENGLISH, ESPANOL or FRANCAIS as your preferred language. • SP - SPI > > Press the > button repeatedly to select your preferred language.
Installation • Press the > button to enter into the CHANNEL INSTALL menu. SETUP LANGUAGE COMMUNICATION CHANNEL INSTALL AUTO INSTALL TV CABLE TUNING USE CHANNEL TABLE CURRENT RING DIGITAL SETUP CONFIGURATION • ENGLISH > > > NO NO RING1 > > Press the > button to enter into the CHANNEL INSTALL menu. CHANNELINSTALL INSTALL CHANNEL CHANNEL TV 2 INPUT TUNER CHANNEL LOGO > DIGITAL NO RINGS (1 ) (2 ) (3 ) (4 ) LABEL ( )> MUTE NONE 2.
Installation • Or press the Digit 5 button to use the keyboard to input text to search for the desired logo. • Use the < > < > buttons to navigate and select the character and press Digit 0 to enter text in the Logo Search input box.
Installation 6. Searching the Digital Major Channels / RF Channel Number CHANNELINSTALL INSTALL CHANNEL • For DIGITAL MAJOR CH / RF CHANNEL NUMBER, key in the channel number (1 to 999) using the Digit 0 - 9 buttons. 7. Searching the Digital Minor Channel / MPEG Program Number • For DIGITAL MINOR CH / MPEG PROGRAM NUMBER , use the Digit 0 - 9 buttons to key in the channel number (0 to 999). • Press the < button from Channel 0 to select NO. • If NO is selected, go back to DIGITAL MAJOR CH.
Installation CHANNELINSTALL INSTALL CHANNEL CHANNEL INPUT CHANNEL LOGO DIGITAL DIGITAL CH SCROLL DIGITAL MAJOR CH DIGITAL MINOR CH RINGS LABEL MUTE TV 2 TUNER > YES > 1 0 (1X ) ( 2 ) (3 ) (4 ) (SPO_ )> AUDIO D. Tuning channels automatically Note: This option is only available when TUNER is selected at the INPUT item of the CHANNEL INSTALL menu. 1. Press the > button to enter START mode.
Installation SETUP CHANNEL INSTALL LANGUAGE COMMUNICATION CHANNEL INSTALL AUTO INSTALL TV CABLE TUNING USE CHANNEL TABLE CURRENT RING DIGITAL SETUP CONFIGURATION SETUP CHANNEL INSTALL LANGUAGE COMMUNICATION CHANNEL INSTALL AUTO INSTALL TV CABLE TUNING USE CHANNEL TABLE CURRENT RING DIGITAL SETUP CONFIGURATION ENGLISH > > > YES NO RING1 > > 2. Select YES for a stand alone system where the channels are tuned and ordered by their Virtual channel numbers.
Installation 1. Setting up the VCHIP / DIGITAL RATING and FACTORY CH RESET • Press the > button to enter the CHANNEL SETUP mode. RF SETUP CHANNEL INSTALL CHANNEL SETUP AUDIO DIGITAL CC SETUP EMERGENCY ALERT > > > > CHANNEL _ SETUP CHANNEL INSTALL VCHIP / DIGITAL RATING > FACTORY CH RESET CLEAR ? > > • Press the > button to enter the AUDIO mode. VCHIP / DIGITAL RATING allows you to configure and enable content restrictions on the TV based upon the VCHIP STANDARD (see www.fcc.
Installation 3. Selecting the Digital Closed Caption options 4. Activating the Emergency Alert DIGITAL CLOSED CAPTION SETUP allows you to select the default Closed Captioning option and also configure the digital text / background properties of digital CC. Use this option to enable or disable MEDIUM to LOW alert. • Press the > button to enter the EMERGENCY ALERT menu and select MEDIUM or LOW.
Installation I. Selecting and Configuring the settings and options In the CONFIGURATION menu, it allows you to select and configure the settings and options for : 1. SWITCH ON / OSD 2. PICTURE / SOUND 3. SECURITY – POWER ON – VOLUME INDICATOR – CHANNEL DISPLAY SWITCH INSTALL ON / OSD CHANNEL WELCOME MESSAGE > SWITCH ON CHANNEL TV 2 SWITCH ON VOLUME 30 SWITCH ON PIC FMT WIDESCREEN POWER ON LAST STATUS VOLUME INDICATOR YES CHANNEL DISPLAY ALL 4. CONTROL 5. VIDEO ADJUSTMENT 6.
Installation If LAST STATUS option is selected, the last power status will be activated when TV is switched on. If ON option is selected, the TV will always switch on when the mains cord is inserted in the mains socket and turn on. The POWER buttons on the Guest Remote Control and the TV will be enabled. If STANDBY option is selected, the TV will switch on to stand-by mode whenever the main power is switched on.
Installation 3. Specifying the Security options In the CONFIGURATION menu, the SECURITY feature allows you to select an option to enable access to the SETUP menu without a RC2573GR setup remote control.
Installation • In the REMOTE CONTROL LOCK option, select YES to lock all the guest remote control buttons. This feature allows you to lock all the guest remote control buttons. This feature is particularly suited for television sets that are used in public areas to prevent guests with a remote from changing the channels, volume, etc. • Press the > button to select REMOTE CONTROL LOCK.
Installation DECRYPTION CONTROL CHANNEL INSTALL MODEL 32HF7945D/27 SERIAL SV1A07071000012 CURRENT MODE PPV NEW MODE STANDALONE PASSWORD --------CONVERT > Enter into the SECURITY menu and select DECRYPTION CONTROL and repeat the steps in the DECRYPTION CONTROL section. 4. Configuring the Control options The CONTROL menu allows you to select and configure the settings and options for : • Press the > button to start conversion.
Installation • The ESP (Energy Saving Programmability) option allows you to select a specified period of time (from 1 HR / 2 HR ......... / 99 HR) to power down your TV automatically. If it does not receive any commands during this period from the remote control or the TV keyboard, this energy saving feature will take effect. Note : If a remote or keyboard command is received before the ESP time period expires, the Timer will reset and begin counting down again.
Installation CONTROL CHANNEL INSTALL ESP DIGIT TIMEOUT 3 DIGIT ENTRY SOURCE MENU ITEM CHANNEL GUIDE MIN VOLUME MAX VOLUME 2 3.0 NO YES NO 10 35 • The CHANNEL GUIDE is an on-screen guide of channels that can be used for displaying the channels programmed into the TV. The guide will only function for channels you have labeled (see page 18 “Naming a Channel”).
Installation VIDEO ADJUSTMENT CHANNEL INSTALL HORIZONTAL < > VERTICAL < > • Press the < > buttons to select the item you want to configure. • Press the < > buttons to make adjustments. CONFIGURATION CHANNEL INSTALL SWITCH ON / OSD PICTURE / SOUND SECURITY CONTROL VIDEO ADJUSTMENTS FEATURES CC / V-CHIP > > > > > > > • Press the < > buttons to select the item you want to configure. • Press the < > buttons to select options.
Installation • In the SMART SOUND KEY option, select AUDIO SELECT to allow you to configure the Smart Sound button on the Guest remote control to toggle the different audio sources and smart sound settings. FEATURES CHANNEL INSTALL SMARTPOWER LOW SMART SOUND KEY AUDIO SELECT DEFAULT HDMI AUDIO AV AUDIO LOW POWER STANDBY YES LOUD SPEAKER MUTE NO RF DOWNLOAD > • Select SMART SOUND to listen to different SMART SOUND modes.
Installation • In the LOUD SPEAKER MUTE option, select YES to mute the TV speakers permanently. FEATURES CHANNEL INSTALL SMARTPOWER LOW SMART SOUND kEY SMART SOUND DEFAULT HDMI AUDIO AV AUDIO LOW POWER STANDBY YES LOUD SPEAKER MUTE YES RF DOWNLOAD > • The RF DOWNLOAD feature allows you to download the TV software and settings via RF. • Select RF DOWNLOAD. • If YES is selected, Channels 1 to 135 are available for selection at the RF CHANNEL NUMBER option.
Installation • If ALL is selected, all the TV software and settings available on the selected channel are downloaded. RF DOWNLOAD CHANNEL INSTALL CABLE TUNING RF CHANNEL NUMBER SW TYPE START YES 28 ALL > • If DIGITAL NVM is selected, the DIGITAL NVM is updated from the RF. RF DOWNLOAD CHANNEL INSTALL CABLE TUNING YES RF CHANNEL NUMBER 28 SW TYPE DIGITAL NVM START > • If DIGITAL DATA FIRMWARE is selected, the digital module software is updated from the RF.
Installation • After all the selections for the RF DOWNLOAD have been completed, select START. RF DOWNLOAD CHANNEL INSTALL CABLE TUNING YES RF CHANNEL NUMBER 28 SW TYPE IBOARD FIRMWARE START > 7. Configuring the CC (Closed Caption) / V-CHIP options and settings The CC / V-CHIP menu allows you to select and configure the settings and options for : – – – – – SAVE CC CC SAVED V-CHIP V-CHIP MENU ITEM V-CHIP SETUP CONFIGURATION CHANNEL INSTALL • Press the > button to start.
Installation • This is the default CC mode. As long as SAVE CC is set to OFF the TV will always power up with CC in the mode specified here. Options are ON, OFF and ON MUTE. • In the V-CHIP MENU ITEM option, select YES to allow the guest to change all the V-CHIP settings.
Appendix A – Multi Remote Controls Support Programming the Multi Remote Controls function Multi RC function supports up to four TV sets operating in one room without any interference from each other remote controls. Each Guest Remote Control must be programmed individually to one of the four color (Blue, Yellow, Green and Red) buttons on the remote control. COMMUNICATION COMMUNICATION MULTI RC STORE > REMOTE CONTROL YELLOW 1. Press the button on the GREEN remote control to activate the TV SETUP Menu. 6.
Definitions, Acronyms and Abbreviations APAC Automatic Pixel Aging Correction. A technique whereby the image displayed on the television screen is periodically shifted slightly, for the purpose of minimizing plasma panel phosphor “burn-in”. A/V Audio / video. BDS Business Display Solutions. See PBS. Bit Rate Sometimes written “bitrate”, the frequency at which bits are passing a given (physical or metaphorical) “point”, quantified in terms of bits per second (bit/s). CVI Component video input.
Definitions, Acronyms and Abbreviations MPEG Moving Picture Experts Group. General term for a range of audio and video compression, and the name of the standards organization for digital video and digital audio compression. Operates under the auspices of the International Organisation for Standardization (ISO). ITV Institutional Television. See PBS. Commercial / non-consumer division of Philips Consumer Electronics Co. NA Not available, not applicable. NC Not connected, no connection.
Definitions, Acronyms and Abbreviations RTP Real-time Transport Protocol. Defines a standardized packet format for delivering audio and video over the Internet. Setup Mode See System 7. Remote control mode used to configure Philips Institutional Televisions for specialized and/or restricted features such as front panel lockout, volume range, channel list, etc.. SmartPort™ Philips proprietary three-wire synchronous serial communications and control interface. SmartPlug™ See SmartPort.
USA Limited Warranty Thank you for purchasing this PHILIPS branded Commercial Television. All Philips branded commercial televisions are designed and manufactured to high standards and deliver high-quality performance. Within the first year of purchase, this two-year Limited Warranty may entitle you to receive an “Advance Exchange*” model on-site within 72 hours of qualification.
USA Limited Warranty WHAT WE WILL DO TO CORRECT PROBLEMS? *For the first year, the defective Product will be exchanged with a new Product (or one that has been renewed to original specifications) and delivered within seventy-two hours of qualification. During the second year, the defective product will be exchanged with one that has been renewed to original specifications and delivered via Ground Transportation.
USA Limited Warranty HOW TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS? OR WHERE CAN I GET MORE INFORMATION? Before requesting service, please check your owner’s manual as adjustments of the controls discussed there may save you a service call. Also, please prepare the following details so we can solve your problem quickly.
Cleaning and Care Environmental Care • Do not touch the screen with anything hard as this scratch, mar or damage the screen permanently. • • Do not rub with dust clothes with chemical treatment. • Do not touch the surface with bare hands or greasy cloth (some cosmetics are detrimental to the screen). This Philips Institutional Television product and its packaging contain materials that can be recycled and re-used.
Index A E Accessing Setup Menu 14 Analog CC Mode 35 Antenna connection 8 Antenna mode 19 Audio Select 31 Automatic channel tuning 19 Emergency alert 22 Environmental Care 43 ESP (Energy Saving Programmability) 28 B F Factory Channel Reset 21 Features 30 Before calling service 6 G C Guest Remote Control keys 12 Cable mode 19 CC (Closed Caption) 34 Changing channel settings 15 Channel Display 24 Channel Guide 29 Channel Install 16 Channel Logo selection 16 Channel selection 16 Cleaning and Care 43 C
Index Overview of TV setup main menu/submenus 13 Volume Indicator 24 W P Welcome Message 23 Physical Channel 19 Picture and Sound 24 Picture Format 24 R Remote Control Lock 26 RF Channel Number 17 RF Download 32 S Safety Information and Useful Tips 5 Security 25 Selecting Input Source 16 Selecting Mute Source 18 Smartpower 30 Smart RC 15 Smart Sound Key 31 Software Type 32 Source Menu Item 28 Switching on the TV 8 Switch On/ OSD 23 Switch On Program 23 T Three Digit Entry 28 U U.S.A.
Dolby Digital Manufactured under license from Dolby Laboratories. ‘Dolby’ and the doubleD symbol are trademarks of Dolby Laboratories. Kensington Security Slot (if present) Your TV is equipped with a Kensington Security Slot, to prevent it from getting stolen. An anti-theft Kensington lock has to be purchased separately. The Kensington lock is a plastic-coated steel cable with a lock. One end has to be fixed to the opening of the TV and locked with a special key.
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