Dolphin® 9500 Series Microsoft® Windows Mobile™ 2003 Second Edition Software for Pocket PCs User’s Guide
Disclaimer Hand Held Products, Inc. (“Hand Held Products”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.
Table of Contents Chapter 1 - Introduction Required Safety Labels........................................................................................................................1-2 Locations .......................................................................................................................................1-2 Regulatory and Safety Approvals for all Dolphin 9500 Series Terminals .........................................1-3 Chapter 2 - Getting Started Overview .....................
Using the Image Engine ......................................................................................................................4-4 Decoding .......................................................................................................................................4-4 Capturing Images ..........................................................................................................................4-6 Using the Keyboards ........................................................
Connections Tab ................................................................................................................................5-16 Server-Assigned IP Addresses ....................................................................................................5-16 Zero-Config Wi-Fi ......................................................................................................................5-16 Creating a Wireless Network Connection..................................................
802.11b Wireless Security Supplement.............................................................................................7-11 Required Network Configuration Information Worksheets........................................................7-11 Opening the Client ......................................................................................................................7-15 Main Screen ..............................................................................................................
Ringtone Configuration .....................................................................................................................9-11 Charging ............................................................................................................................................9-12 USSD .................................................................................................................................................9-13 Call Log .................................................
Communicating with the Dolphin Terminal....................................................................................12-10 Verifying Communication ........................................................................................................12-10 Verifying Data Transfer ............................................................................................................12-10 Mounting the HomeBase .........................................................................................
Chapter 16 - Customer Support Product Service and Repair ...............................................................................................................16-1 Online Product Service and Repair Assistance...........................................................................16-2 Technical Assistance .........................................................................................................................16-2 Online Technical Assistance ........................................
x Dolphin® 9500 Series User’s Guide
1 Introduction Congratulations on the purchase of your Dolphin mobile computer! You have made a wise choice in selecting the Dolphin, a device known worldwide for its ergonomic form factor, light-weight, rugged design and single-handed data collection capabilities. The Dolphin 9500 Series consists of the following terminals: Dolphin 9500 Dolphin 9550 Dolphin 9501 Dolphin 9551 For details, see Dolphin 9500 on page 3-4. For details, see Dolphin 9550 on page 3-6.
Required Safety Labels Dolphin terminals meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your Dolphin mobile computer. Locations Safety and radio labels appear on the back panel.
Dolphin 9500 Series Batch Terminal The following are the required safety labels for batch terminals that appear on the back panel: Dolphin 9500 Dolphin 9550 )25 +20( 25 2)),&( 86( 7HVWHG WR &RPSO\ :LWK )&& 6WDQGDUGV 7KLV &ODVV % 'LJLWDO DSSDUDWXV FRPSOLHV ZLWK &DQDGLDQ ,&(6 &HW DSSDULHO QXPHULTXH GH OD &ODVVH % HVW FRQIRUPH D OD QRUPH 10% GX &DQDGD 2SHQLQJ 9RLGV :DUUDQW\ 1R XVHU VHUYLFHDEOH SDUWV 0DGH LQ 86$ RI 86 1 1 LPSRUWHG SDUWV +DQG +HOG 3URGXFWV ,QF ZZZ KDQGKHOG FRP
802.11b The following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with an 802.
802.11b and Bluetooth The following is the required safety label that appears on the back panel of RF terminals equipped with an 802.
GSM and Bluetooth The following is the required safety label that appears on the back panel of a Dolphin 9500 terminal equipped with a GSM and Bluetooth radio combination: )25 +20( 25 2)),&( 86( 7HVWHG WR &RPSO\ :LWK )&& 6WDQGDUGV 7KLV &ODVV % 'LJLWDO DSSDUDWXV FRPSOLHV ZLWK &DQDGLDQ ,&(6 &HW DSSDULHO QXPHULTXH GH OD &ODVVH % HVW FRQIRUPH D OD QRUPH 10% GX &DQDGD ZZZ KDQGKHOG FRP . G T J .
Canadian Compliance This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding.
The Hand Held Products Dolphin 9500RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards: Parameter Specification R&TTE EN 301 511: 2000 EN 301 489-1 (2002-08) EN 301 489-7 (2002-08) EN 60950:2000 EN 50361:2001 Pacemakers, Hearing Aids and Other Electrically Powered Devices Most manufacturers of medical devices adhere to the IEC 601-1-2 standard.
2 Getting Started Overview Dolphin terminals are Windows Mobile-based with a unique, ergonomic shape designed for single-handed use and 64 MB RAM and 32 MB non-volatile Flash memory. To install additional memory, you can use the Secure Digital (SD) memory interface. The industrial, mechanical connector supports serial RS-232 up to 115 Kbps and USB communications up to 12 Mbps. The IrDA port enables you to exchange data with IrDA compliant devices, such as portable printers.
Dolphin 9500 Series Terminals There are four terminals in the Dolphin 9500 Series: Dolphin 9500 The Dolphin 9500 terminal offers an ergonomic form factor and is the only terminal of the series that can be configured with a GSM radio. For details, see Dolphin 9500 on page 3-4. Dolphin 9550 The Dolphin 9550 terminal provides an integrated pistol grip handle for high-volume scanning applications. For details, see Dolphin 9550 on page 3-6.
Dolphin 9500 Series Peripherals Each of the following items is sold separately to enhance the capabilities of your Dolphin terminal. Dolphin HomeBase™ The Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communications, which enable it to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less than four hours.
Dolphin 9500 Series Accessories Each of the following items is sold separately to enhance your Dolphin 9500 Series terminal’s capabilities. Dolphin Mobile Charger The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. The cable powers the terminal and charges its main battery in less than four hours.
Image Engine Options and Specifications Dolphin 9500/9550 Terminals Dolphin 9500/9550 terminals can be equipped with one of the following image engines: 5100 Standard Range (5100SR) 5300 Standard Range (5300SR) Code Working Range 8 mil Linear 10 mil PDF417 (.020 cm) (.025 cm) 13 mil UPC (.033 cm) 15 mil QR (.038 cm) 15 mil Data Matrix 35 mil MaxiCode (.038 cm) (.089 cm) Near 3.4 in. (8.6 cm) 3 in. (7.6 cm) 2 in. (5.1cm) 3 in. (7.6 cm) 2.2 in. (5.6 cm) 1.9 in. (4.8 cm) Far 7.5 in.
Bar Code Symbologies Supported Symbology type Symbologies Supported 1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (PARAF) Code 93 Code 128 EAN with Add-On and EAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of 5 Plessey PosiCode RSS Straight 2 of 5 IATA Straight 2 of 5 Industrial Telepen Trioptic Code UCC/EAN-128 UPC and UPC-A 2D Symbologies Aztec Code 16K Composite Data Matrix MaxiCode OCR PDF417 QR Code RSS Composite Codes Aztec Mesa Codablock F EAN·UCC RSS-14
Using the Dolphin Terminal for the First Time 1. Unpack the Carton and Verify its Contents 2. Install the Main Battery Pack 3. Charge the Main and Backup Batteries 4. Initialize the Mobile Computer 5. Let Autoinstall Run 6. Set the Time and Date 7. Verify Imaging and Decoding with Demos Step 1. Unpack the Carton and Verify its Contents Verify that the carton contains the following items: • Dolphin 9500 Series mobile computer (the terminal) • Main battery pack (7.
Before Initial Use The terminals are shipped with both batteries discharged of all power. Charge the main battery pack for a minimum of four hours before initial use. Time to Charge Four hours for the main battery pack, eight hours for the internal backup battery the first time. Use only Dolphin 9500 Series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by Hand Held Products will void the warranty and may damage the terminal.
Step 5. Align the Screen You are prompted to align the screen by tapping the target five times. Use the stylus provided by Hand Held Products. • Alignment should always be performed with a stylus designed for touch screen applications. The small point is required for accurate calibration. • Press the stylus firmly into the center of the cross-hair target once and release. Do not “double-tap” the target. • You can re-align the screen at any time by going to Start > Settings > System tab > Screen. Step 6.
Verify Imaging The Image Demo enables you to use the imager to capture an image on the Dolphin 9500 and Dolphin 9550. 1. Tap Start > Demos > Image Demo. The image demo opens. 2. Point the terminal at an object and press the SCAN key. A preview of the object appears on the terminal screen. 3. Release the SCAN key. The image is captured. By default, the image saves to the My Device folder as “imagedemo.jpg.” To save to a different location, tap File > Save As and select a new location. 4.
Resetting the Terminal There are two ways to reset the terminal: a soft and a hard reset. Soft Reset (Warm Boot) A soft reset re-boots the device without losing RAM data. You would perform a soft reset when • the terminal fails to respond. • after installing some software applications. • after making changes to certain system settings, such as network cards. 1. Press and hold the Control (CTRL) and the Shift (SFT) keys for approximately five seconds. 2.
2 - 12 Rev C Dolphin® 9500 Series User’s Guide
3 Hardware Overview System Features Processor Dolphin terminals are equipped with an Intel X-Scale 400MHz RISC microprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerful Windows Mobile platforms on the market. Operating System The Windows Mobile platform provides a compact, efficient, scalable operating system. The open architecture facilitates the development of applications for energy-efficient data collection devices like the Dolphin terminal.
Front Panel Features This section describes features on the front panel on Dolphin 9500 Series terminals.
LEDs The two light emitting diodes (LEDs) located at the top of the LCD display flash and illuminate during resets and scanning/imaging. Both can be programmed by various software applications. Scan LED - Located in the upper right corner, this LED lights red when you press the SCAN key. Decode LED - Located in the upper left corner, this LED lights green when a scanned bar code is successfully decoded. Display Dolphin terminals feature a color 3.
Back Panel Features Because the back panel of the Dolphin 9500 and the Dolphin 9550 are different, each is featured in its own section. Dolphin 9500 The following graphic describes features on the back panel of the Dolphin 9500 terminal.
Image Engine Window Dolphin terminals have an optional image engine that reads and decodes linear, stacked linear (PDF417), and 2D matrix bar code symbologies. With the latest CMOS-based technology, the engine works like a digital camera and enables digital image capture, signature capture, and reading of OCR characters. Digital images taken with Dolphin terminals have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition.
Dolphin 9550 This section describes the back panel of the Dolphin 9550. It contains the same features as the Dolphin 9500 described in the previous section with the additions of • • • a pistol-grip handle to hold and maneuver the terminal with greater ease, a scanner/imager trigger on the handle that activates the scan, and rubber bumpers that enable the terminal to rest safely and securely when not in use. The following is a graphic of the 9550 back panel.
Rubber Bumpers The following graphic shows the Dolphin 9550 in a nose-down position, resting on its rubber bumpers. Rubber Bumpers Stylus - inside the handle Stylus The stylus is used to operate the touch screen display. The Dolphin 9550 stores the stylus inside the pistol-grip handle.
Side Panel Features The following graphic shows the left, side panel: IrDA Port Access Door to SD Memory Audio Jack (2.5mm) IrDA Port The IrDA port communicates with IrDA-enabled devices such as PCs, printers, modems, or other Dolphin terminals. The maximum data transfer speed is 115kbps. SD Memory The access door provides user access to the industry-standard SD memory interface.
Bottom Panel Features Hand Strap Clip Mechanical Connector Note: Signals referenced are for a DTE device. Mechanical Connector The bottom panel features a custom, industrial-grade connector with 17 pins. When seated in a Dolphin 9500 Series peripheral, the terminal is powered, the main battery charged, and communication occurs via this connector. All Dolphin 9500 Series peripherals are designed to work exclusively with this connector.
Batteries Dolphin terminals feature intelligent battery technology. There are two types of battery power: the main battery pack installed in the back panel and the backup battery located inside the terminal. They are designed to work together to prevent data loss when the terminal is in use over long periods. Both batteries must be completely charged before using a Dolphin terminal for the first time. Main Battery Pack ! Use only the Li-ion battery packs provided by Hand Held Products.
Letting the backup battery become fully discharged causes the terminal to lose all data in RAM. Therefore, you should keep a charged battery pack in the Dolphin at all times. The internal battery discharges prematurely if there is not at least a partially charged battery in the terminal. When you remove a battery pack, insert another charged battery pack in the Dolphin. Status Notifications When the main battery pack becomes low, the Low Battery Charge icon appears in the Navigation bar.
Checking Battery Power Tap Start > Settings > System tab > Power. The Battery tab opens displaying the charge status of both the installed Li-ion battery pack and the NiMH backup battery inside the terminal. Power system settings contains three tabs: Battery, Wireless, and Advanced. For more information, see Power on page 5-10.
Dolphin 9500 Series Technical Specifications System Architecture Processor: Intel X-Scale PXA255 400MHz Development Environment: Dolphin SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 Dolphin .NET SDK for Pocket PC 2002 and 2003 - supports Visual Studio.NET 2003 (VB.NET and C#.NET) Dolphin GSM/GPRS SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 and Visual Studio.
Dolphin 9500 Series Technical Specifications Weight: 9500 Terminal – Batch: 19.7 oz. (558 gm), WLAN: 20.2 oz. (573 gm), WPAN: 20 oz. (567 gm), WLAN/WPAN: 20.3 oz. (576 gm) 9501 Terminal – 22.65 oz. (642 gm), all versions 9550 Terminal – Batch: 23.4 oz. (663 gm), WLAN: 23.9 oz. (677.5 gm) 9551 Terminal – 25.8 oz.
4 Using Dolphin Mobile Computers Entering Data To enter data, you can: • • • • Use the imager to capture images or scan bar code data into data fields Use the 35-key, 43-key, or 56-key keyboards Use the Soft Input Panel (SIP) Use Microsoft® ActiveSync® to synchronize or copy information from your desktop computer. For more information, see Using ActiveSync on page 6-1.
Today Screen After the Dolphin terminal initializes the first time, you see the Today screen. You can also display it by tapping Start and then Today. On the Today screen, you can see important information for the day at-a-glance. Tap to adjust the volume Tap to change the date and time Tap to open to change owner information Your email messages Your active tasks Navigation Bar and Start Menu The Navigation bar is located at the top of the screen that displays the active program and current time.
Pop-Up Menus With pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program. To access a pop-up menu, tap and hold the stylus on the item name of the action you want to perform the action. When the menu appears, lift the stylus, and tap the action you want to perform.
Using the Image Engine The Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes and supports omnidirectional aiming and decoding for greater flexibility in real-world settings. The image engine can also capture digital images, such as signatures and pictures of damaged inventory.
Dolphin 9500/9550 Scanning Position Options The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.
Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments. Note: The Dolphin 9501 and Dolphin 9551 do not support image capture. Image Preview When the imaging process is initiated, Dolphin touch screens display a preview of the object.
Using the Keyboards There are three keyboard options: • 35-key numeric/alpha • 43-key alpha/numeric • 56-key full alpha/numeric Each keyboard is backlit for easy viewing in various lighting conditions with centrally-located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances readability.
Using the Function Keys Name Key Function Backlight By default, the Backlight key turns the keyboard backlight on and off. See Adjusting the Backlight on page 4-13. Backspace (BKSP) This key appears on both the 35- and 56-key keyboards. The BKSP key moves the cursor back one space each time the key is pressed. If you are typing text, it deletes the previous character each time it is pressed. On the 43-key keyboard, the backspace is a shifted function; press Red + SP to backspace.
Using the Modifier Keys All three keyboards feature the standard PC keyboard modifier keys, Shift (SFT), Alt, and Control (CTRL) as well as Blue and Red modifier keys. Name & Key Function Shift The SFT key modifies only the next key pressed; it must be pressed before each key you wish to modify. SFT toggles the keyboard between uppercase alphabet mode and lowercase alphabet mode. Use SFT toggle Caps Lock on and off by double-tapping it or by pressing SFT + the Red modifier key.
35-Key Numeric/Alpha Keyboard The following graphic displays the 35-key numeric/alpha keyboard. SCAN key Power key Escape key Shift key Tab key Alpha Lock key Enter key Navigation keys Alpha Lock Indicators Space key Delete key Function keys Backspace key Backlight key CTRL, Blue, Red, ALT Modifier keys Alpha Lock Key (ALPHA) The Alpha Lock key appears only on the 35-key keyboard. The Alpha Lock key enables you to toggle between the numeric and alpha modes.
43-Key Alpha/Numeric Keyboard The following graphic displays the 43-key alpha/numeric keyboard. SCAN key Escape key Power key Shift key Tab key Number Lock key Enter key Navigation keys Number Lock Pad Number Lock Indicators Backlight key (use with SFT to delete) Space key (use with SFT to backspace) CTRL, Blue, Red, ALT Modifier keys Number Lock (NUM) The Number Lock key and Number Lock Pad and Indicators appear only on the 43-key keyboard.
-Key Full Alpha/Numeric Keyboard The following graphic displays the 56-key alpha/numeric keyboard. SCAN key Power key Escape key Backlight key Tab key Enter key Shift key Navigation keys Insert key Space key Backspace key Delete key CTRL, Blue, Red, ALT Modifier keys Note: To type a “Z” on this keyboard, press Red + Y. Key Combinations There are keyboard combinations for specific functions and special characters on each keyboard.
Adjusting the Backlight Both the keyboard and the display are backlit to enable better viewing in low-light conditions. Keyboard All keyboards contains a Backlight key that toggles the keyboard backlight on and off ; see Backlight on page 4-8. Display The backlight for the color display is user-defined. Tap Start > Settings > System tab > Backlight. There are two tabs: Battery and External; the options on each tab are the same.
Communication Options Mechanical Connector The 17-pin, industrial-grade, mechanical connector on the bottom panel is designed to work only with communication and charging peripherals sold/manufactured by Hand Held Products. Via these peripherals, the connector supports USB and RS-232 communications, enabling the user to connect the Dolphin terminal to external devices such as scanners and printers. For more information about the connector, see Mechanical Connector on page 3-9.
Radio Options Dolphin terminals can be configured with one or a combination of 802.11b, Bluetooth, or GSM/GPRS (Dolphin 9500 only) radios. For more information about 802.11b radios, see Wireless LAN (WLAN) Communications with 802.11b on page 7-1. For more information about Bluetooth radios, see Wireless PAN (WPAN) Communications with Bluetooth on page 8-1. For more information about GSM/GPRS radios, see Wireless WAN (WWAN) Communications with GSM/GPRS on page 9-1.
1. Open the Radio Manager by tapping Start > Settings > Connections tab > Radio Manager. The Radio Manager appears identifying the radios and radio combinations that can be enabled on your terminal in the Radio Modes list. (To appear on this window, a radio’s hardware module must be installed.) 2. Select the radio or radio combination and tap Apply. The Radio Manager begins enabling your radio or radio combination. 3. When enabled, the Status field reads “Success.
Using the Soft Input Panel (SIP) Use the SIP to enter information in any program on the Dolphin terminal. You can either type on the soft keyboard or write on the touch screen using Letter Recognizer or Block Recognizer. In either case, the characters appear as typed text on the screen. To show or hide the SIP, tap the Input Panel button. Tap the arrow next to the Input Panel button to see your choices.
2. Write a letter in the box. When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Block Recognizer, with Block Recognizer open, tap the question mark next to the writing area. Selecting Text To edit or format typed text, select it by dragging the stylus across the text. Then, use the commands on the pop-up menu to cut, copy, and paste the selected text.
Writing on the Screen In any program that accepts writing, such as the Notes program, and in the Notes tab in Calendar, Contacts, and Tasks, you can use your stylus to write directly on the screen as you would on paper. To write on the screen, tap the Pen button to switch to writing mode. This action displays lines on the screen to help you write. Note: Some programs that accept writing may not have the Pen button. See the documentation for that program to find out how to switch to writing mode.
For example, selected drawings can be resized, while writing cannot. Note: You may want to change the zoom level so that you can more easily work on or view your drawing. Tap Tools and then a zoom level. Selecting a Drawing To edit or format a drawing, tap and hold the stylus on the drawing until the selection handle appears. To select multiple drawings, deselect the Pen button and then drag to select the drawings you want.
Synchronization is beginning or ending Notification that one or more e-mail messages were received Note: The Notification icon displays if more notification icons need to be displayed than there is room to display them. Tap the icon to view all notification icons. Notifications Notifications remind you when you have something to do.
Finding and Organizing Information The Find feature on your Dolphin terminal helps you quickly locate information. Tap Start > Programs > Find. Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find information that is taking up storage space, select Larger than 64 KB in Type. You can also use the File Explorer to find files and organize these files into folders. Tap Start > Programs > File Explorer.
5 Settings Overview Customized settings are available on the Start menu. Tap Start > Settings and settings screen opens. Settings consists of three tabs: Personal Tab System Tab Connections Tab Personal Customize buttons, set SIP options, and adjust headset settings; see Personal Tab on page 5-2. System Adjust system settings; see System Tab on page 5-7. Connections Establish network connections settings; see Connections Tab on page 5-16.
Personal Tab To access the Personal tab, tap Start > Settings. The screen opens to the Personal tab. Button Name Description See Buttons Customize keyboard buttons to perform functions. Buttons on page 5-3 Headset Adjust audio settings for headset use. Headset Control on page 5-4 Input Customize the SIP. Input Panel Options on page 4-18 Menus Customize the Start and New menus. Menus–Modifying the Start Menu on page 5-5 Owner Information Enter your contact information.
Buttons Buttons programs keyboard buttons to launch applications or execute commands. The default button assignments that appear on the Buttons window are inactive until you enable the HotKeys Power Tool. To Enable HotKeys 1. Tap Start > Power Tools. 2. Tap the HotKeys icon once . HotKeys activates the button assignments in Buttons. 3. Verify the assignment by tapping the button on the keyboard.
Command Description Performs the same function as tapping OK on the screen. Scrolls down in the open application. Scrolls left in the open application. Scrolls right in the open application. Scrolls up in the open application. Opens the Start menu. Opens the Today screen. Headset Control The Headset Control setting enables you to adjust audio settings while using a headset.
Menus–Modifying the Start Menu You can add existing programs you use often, such as File Explorer, to the Start menu. You are not installing or moving the program itself, you are simply creating a shortcut to the program from the Start menu. To modify the Start menu, you can use the Menus Personal Setting, File Explorer, or Microsoft ActiveSync. Using System Settings 1. Tap Start > Settings > Personal tab > Menus > Start Menu tab. 2. Select the program you want to add and tap OK to save. 3.
1. Tap ActiveSync > Explore. 2. Navigate to the program. 3. Right-click on the program and select Create Shortcut. 4. Select the shortcut, right-click, and select Cut. 5. Navigate to the Start Menu folder (Windows > Start Menu). 6. Right-click on an empty area and select Paste. 7. On the terminal, tap the Start menu. 8. Verify that program appears on the Start menu. See ActiveSync Help for more information about using ActiveSync.
System Tab The System tab enables you to verify and sometimes alter system parameters. To access the System tab, tap Start > Settings > System tab. Tap the appropriate icon to open that system setting. About The About system setting displays specific information about what is loaded on the terminal. It contains three tabs: Version, Device ID, and Copyrights. Version Tab Displays the information about the software, operating system, and processor of the terminal.
CPU Speed This system setting enables you to see and change the current speed of the Central Processing Unit (CPU). The default is High Speed at 400MHz. Low Speed is 200MHz. To change the default, select Low Speed and tap OK. A message appear confirming the changed and now current CPU speed. Tap OK to save the change. Memory The Memory system setting enables you to review and manage both RAM (volatile) and IPSM/Storage Card (non-volatile) memory.
To increase Program or Storage memory, tap, hold, and drag the slider towards the kind of memory you want to increase. The three fields adjust automatically; Program memory decrease when you increase Storage memory and vice versa. Storage Card Tab This tab displays the current capacity and usage statistics of the selected memory type - IPSM or Storage Card. Select the memory type from the drop-down list; IPSM is selected by default.
Running Programs Tab Displays the software programs currently using Storage memory. Check this tab when you are receiving out of memory errors or when the mobile computer is running slowly. Select a program in the list and tap Stop to stop it from running. Tap Stop All to automatically stop all running programs. ! Anytime you stop a running program, it frees up RAM memory. Be advised that, when you stop a program here, any unsaved data in that program is lost.
Wireless Tab Determines the power settings for your wireless connection. Select Wireless signals off when you don’t want to use system power to power up the radio(s). Select Wireless signals on when you want the radio to use system power to transmit. This is the default setting. The list contains the radio firmware installed in the terminal. The selected items are the items using system power. Advanced Tab Determines power time-outs.
The Region tab displays an overview of the region selected in the drop-down list at the top. The terminal is loaded with a number of pre-programmed regional settings. Select one from the list. The results appear on the screen. To see specific settings or change a specific setting, tap on one of the tabs, make the change and tap OK to save it.
Remove Programs The Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when you receive messages that the device is out of memory. The programs removed are removed from RAM memory. Any program (usually *.cab or *.dll files) stored in the Autoinstall folder (My Device > IPSM > Autoinstall) will re-install after the next hard reset. For information about the Autoinstall process, see Let Autoinstall Run on page 2-9.
Screen Note: By default, dynamic screen rotation (i.e., the ability to switch between landscape and portrait orientation) is disabled on Dolphin terminals. Please consult the Dolphin SDK Add-on to find out how to enable dynamic screen rotation. There are three tabs: Alignment, Clear Type, and Text Size. Screen opens to the Alignment tab. Alignment Tab On this tab, you can re-align the screen. You first align the screen at bootup.
Text Size Tab The Text Size tab enables you to perform font scaling within certain views of the Today screen, Contacts, Calendar, Messaging, and Tasks. This means that you can increase or decrease the point size of the font on application windows. This is the default font size setting. To change the font size, move the slider toward Smallest or Largest. The Example text changes to reflect the font change. Tap OK to save the new font size setting.
Connections Tab The Connections tab enables you to manage your network connections. Icon Description See 802.11b Settings Configures the 802.11b radio. This icon appears only if an 802.11b radio is installed on the terminal. Wireless LAN (WLAN) Communications with 802.11b, page 7-1 Beam Verifies and adjusts infrared settings of the IrDA port. Using Infrared, page 6-5 Connections Configures network connections; this is the Connections Manager.
For more information about 802.11b radios, see Wireless LAN (WLAN) Communications with 802.11b on page 7-1. For more information about Bluetooth radios, see Wireless PAN (WPAN) Communications with Bluetooth on page 8-1. For more information about GSM/GPRS radios, see Wireless WAN (WWAN) Communications with GSM/GPRS on page 9-1. Opening the Connections Manager To open the connections manager, tap the Connections icon. The Connections Manager opens displaying the Tasks tab.
4. Tap Add a new modem connection. The Make New Connection screen appears. 5. Enter a name for the connection, such as "My Connection." 6. In the Select a modem list, select the external modem by selecting Hayes Compatible on COM1. 7. Tap Next. The My Connection screen appears. 8. Enter the number that should be dialed when connecting to your ISP. Include any special digits such as "*" or "#";see Establishing Dialing Rules on page 5-24. Tap Next. 9. Enter any authentication information your ISP requests.
Advanced Settings General Tab Use the General tab to change the connection speed of your connection. Wait for dial tone before dialing, then wait for credit card, add dial-string modem commands, or cancel call after a set number of seconds. Port Settings Tab The Port Settings tab has options that should be left alone unless indicated otherwise by your ISP. TCP/IP Tab If your ISP does not use a dynamically-assigned address, enter that information into the TCP/IP tab.
Servers Tab Finally, if your ISP requires special DNS or WINS information, enter it into the Servers tab. Connecting to Your ISP 1. Tap Start > Settings > Connections tab > Connections to open the connections manager. 2. Tap Manage existing connections. 3. Tap and hold on the applicable dial-up settings and select Connect. (You can delete the connection by selecting Delete.) 4. Your modem will dial-out and attempt to create the connection.
4. Tap Add new URL to add a new exception. 5. Enter the Work URL and tap OK. Setting up a Proxy Server Connection for Work Connections If you are connected to your ISP or private network during synchronization, the terminal should download proper proxy settings during synchronization from your PC. If these settings are not on your PC or need to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password. 1.
Setting Up a VPN Connection for Work Connections A VPN connection helps you securely connect to servers, such as a corporate network, via the Internet. Ask your network administrator for your user name, password, domain name, TCP/IP settings, and host name or IP address of the VPN server. 1. Tap Start > Settings > Connections tab > Connections. 2. Under the My Work Network heading, tap Add a new VPN server connection. 3. Enter the requested information including VPN type and tap Next. 4.
• Enter TCP/IP settings in the first tab; server-assigned IP addresses use DHCP. • Enter Server DNS/WINS information in the Servers tab. Connecting to a VPN Server 1. Tap Start > Settings > Connections tab > Connections. 2. Select Edit my VPN servers.
3. Tap and hold on the server, then select Connect on the popup menu. (Note that through this screen you can delete your VPN server connection.) 1. Your VPN Server is accessed. When connected, tapping on the icon displays the following bubble: Establishing Dialing Rules 1. Tap Start > System > Connections tab > Connections > Advanced tab (see page 5-17). 2. Tap Select Location. 3. Select Use dialing rules. By default two dialing rules profiles exist: Home and Work. 4.
5. Tap OK to confirm. Enter the appropriate information on the next screen. 6. Tap Dialing Patterns to change how dialing occurs. 7. Following the format of "e" represents country code, "f" represents area code, and "g" represents the number, enter how local, long distance, and international calls should be dialed. Tap OK to save your changes.
Configuring Network Cards To see the network cards installed on your terminal, tap Start > Settings > Connections tab > Connections > Advanced tab (see page 5-17) > Network Cards. Tap on an adapter to review its settings. Use server-assigned IP address is selected by default; server-assigned IP addresses use DHCP. If you make any changes on these tabs, you must tap OK to save the changes, then perform a soft reset to update the registry.
6 Communications Overview You can exchange information between your Dolphin terminal and other mobile devices, a desktop computer, a network, or the Internet. You have the following connection options: • Connect to your desktop computer and synchronize via Microsoft ActiveSync v3.7 or higher. • Use the infrared (IrDA) port to send and receive files between two devices. • Connect to your ISP.
Requirements To synchronize, ActiveSync version 3.7 or higher must be installed on both your desktop computer and Dolphin terminal. Dolphin terminals ship with ActiveSync 3.7 already installed. Therefore, you must install ActiveSync 3.7 on your desktop computer from the Microsoft Companion CD that came with your terminal. To install ActiveSync on your desktop computer, insert the Microsoft Companion CD into the CD-ROM drive of your desktop computer.
After the first synchronization, when using Dolphin peripherals such as the HomeBase or Mobile Base, synchronization begins automatically whenever a terminal is properly seated in the terminal well. For more information, see Dolphin HomeBase on page 12-1 or Dolphin Mobile Base on page 13-1. Exploring Your Terminal from the Desktop Computer When the terminal and desktop computer are connected, open the main ActiveSync window (on the desktop), and click Explore.
If the File is Not an Installer: Some programs cannot be installed on PCs because they are designed for terminals. In these cases, the appropriate files must be stored on the host PC, transferred via ActiveSync, and installed on the terminal. You will know the program cannot be installed on the PC if an error message appears when you try to install it stating that the program is valid but designed for a different type of computer. 1.
Using Infrared Dolphin terminals contain infrared or IrDA ports on the left side panel (see IrDA Port on page 3-8). Using these ports, you can send and receive data between the terminal and other devices equipped with infrared. This can include, but is not limited to, Windows Mobile information such as Contacts and Tasks, as well as software upgrades. Verify That the IrDA Port is Enabled The IrDA port must be enabled to transmit data. By default, the IrDA port is assigned to Com port 6 and is enabled.
Verify That Beam Settings Are Set to Receive The Beam Settings must be set to receive for the terminal to receive data from other infrared devices. To verify, tap Start > Settings > Connections tab > Beam. The Beam Settings window should appear as follows: Sending Information To send or receive, the IrDA ports of both devices - whether it’s two terminals, or a terminal and a host device - must be aligned with each other and within a close range. The maximum data-transfer speed is 115 Kbps. 1.
If the terminal cannot find the sending device, the following message appears: Dolphin® 9500 Series User’s Guide Rev C 6-7
Using an ISP The communication software for creating an ISP connection is already installed on your device. Your service provider should provide the software needed to install other services, such as paging and fax services. After you are connected, you can send and receive e-mail messages by using Inbox and view web pages using Pocket Internet Explorer. For more information, see Inbox on page 10-6. You can also download software applications from the web.
7 Wireless LAN (WLAN) Communications with 802.11b Overview Dolphin terminals are available with an on-board 2.4 GHz 802.11b WLAN (Wireless Local Area Network) radio that uses Direct Sequence Spread Spectrum (DSSS) technology to spread the signal continuously over a wide frequency band at a data rate of up to 11 Mbps. In addition, the open software architecture makes the Dolphin terminal a complete solution for a variety of wireless mobile data collection applications.
802.11b Settings You can access the configuration utility two ways: 1. Tap Start > Settings > System tab > 802.11b Settings. The icon appears on the System tab only if there is an 802.11b radio installed on the terminal. 2. Tap the Status icon in the system tray - see Using the Status Icon on page 7-9. The 802.11b Settings utility consists of four tabs: Status, Config, Advanced, and About. Each tab is described in its own section in this chapter.
Status Tab 802.11b Settings always opens to the Status tab. Field Description Current Channel Shows the RF channel currently used by the radio. Current TX Rate Shows the current transmit rate. This can be 1 Mbps, 2 Mbps, 5.5 Mbps, or 11 Mbps. Disable/Enable Radio Tap this button to disable/enable the radio. Rescan Tap this button to start a rescan process to search for an AP with a stronger signal in the network. Link Quality Displays the signal to noise ratio.
Ping Utility Window Field Description IP Address Displays the current IP address. Enter another IP address to ping. Size (Bytes) Displays the current data packet size in bytes; 32 is the default. You can select up to 8192 from the drop-down list. Timeout (ms) Displays the current timeout; 500 is the default. Increase or decrease it by tapping the up and down arrow buttons. Clear Tap this button to clear IP Address input and the ping statistics field.
This section contains several icons that enable you to add and configure APs. Icon Name Description New Always active, tap this button to create a new profile. The following buttons activate only when an Active SSID in the Preferred Profile list is selected. Edit Opens the configuration screens for a selected SSID in the Preferred Profiles list. Delete Deletes the selected SSID from the Preferred Profile list.
2. In the Preferred Profile list, select the SSID and tap Edit . 3. Follow the same process for creating a profile. 4. When configuration is complete, tap OK. 5. The SSID and its profile are added into the Preferred Profiles list. If you’re adding an SSID with the WEP Key turned off, the Settings window does not display and the SSID is added directly to the Preferred Profile table. To Create a New Profile In the Preferred Profiles section, tap the New button .
Authentication Tab On the Authentication tab, you configure the WEP encryption key for secure wireless communication. To use WEP, the encryption key must be configured as part of the profile before connecting. For more information about configuring a profile, see To Create a New Profile on page 7-6. Field Description *Authentication Algorithm This drop-down list is active and configurable only when the WEP Key is enabled for the selected SSID profile.
To Delete a Profile Profiles may be deleted either from the Preferred List or from the Preferred List and Registry. To delete a profile, select (highlight) a profile and tap the Delete button and the following screen displays: From the pop-up window select the option of your choice and tap Yes to confirm or No to cancel. Advanced Tab Field Description Power Save Mode This drop-down list determines the settings for Power Save Mode. Disable – Disables the Power Save mode.
Field Description Defaults Resets all the settings to default values • • • Apply Always Enable for Power Save Mode, Automatic based on WEP setting for Authentication Algorithm, and Auto TX Preamble (for Preamble Mode). Applies changes. This button is active only when a change has been made on the tab. About Tab The About tab displays Version Number and time of build for Network Driver, Configuration Utility, and NIC Firmware. Using the Status Icon You access the 801.
Note: The Status Icon changes to a crossed lock for the WEP-On AP or a station.
802.11b Wireless Security Supplement AEGIS Client® offers the most comprehensive IEEE 802.1X supplicant for securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.1X and can be configured to work with almost any network equipment - wired or wireless - that supports the 802.1X authentication standard. The Client is interoperable with 802.1X-capable wireless APs and authentication servers including Microsoft's IAS and Cisco's ACS.
• TLS/SmartCard • TTLS • PEAP There is a worksheet for each method. The worksheets provide space to record the required Client configuration information to set up the Client to match specific Extensible Authentication Protocols (EAP). The forms are designed so that hard copies can be filled out, copied, and distributed. Complete a worksheet for the authentication method you choose. MD5 Worksheet To configure AEGIS Client to use MD5 authentication, you need to know: 1.
____ No. ____ Yes. 5. What is the name of the server? _____________________________ This usually includes the server’s domain, for example: server.big_school.edu. TTLS Worksheet To configure with TTLS authentication, you need to know: 1. Use Windows user name and password for authentication? (Applies only to Windows clients.) 2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.
10. What is the name of the server? This usually includes the server’s domain, for example: server.big_school.edu. _____________________________ PEAP Worksheet To configure AEGIS Client with PEAP Authentication, you need to know: 1. Use Windows user name and password for authentication? (Applies only to Windows clients.) 2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive.
Opening the Client To access the client the first time, tap Start > Programs > Meetinghouse AEGIS Client. After the Client has been activated, you can tap the icon in the lower left corner of the command bar. Icon Indicators The color of the icon indicates the status of the controlled ports. Icon Color This color icon indicates that … Green Authentication succeeded. Yellow Authentication is in process. Red Authentication failed.
Main Screen On the terminal, open the Client. The main screen opens displaying a list of ports on the system’s network interface cards, You manage ports on this screen. Port Status icon Port Status Icon The main screen contains a port status icon to the left of each port listed. The color of this icon indicates the status of the port. The color of the icon changes as the port starts authentication, negotiates with the AP and/or authentication server, and then joins the network.
Menu Item Tapping this item… Start/Stop Starts or stops 802.1X authentication. After you finish the initial configuration, tap the network interface and tap Start. If the port is already active, tap Stop first, then Start to force the program to read the new configuration file. Restart Same as a Stop followed by Start. Tap this when you receive a notice such as the following: Configure Opens the Configuration screen displaying the User tab. Install Protocol Selecting this option binds the 802.
Menu Item Tapping this item… Each entry is listed sequentially with a time stamp and a text message. Tap Refresh to query the log again. Tap Close to return to the main screen. Help Menu Tapping Help opens the help menu. Select Online Help to access online help. Select About to review software version information. Status Bar The status bar at the bottom of the main screen indicates the connection status between the network card and the AP.
Port Menu On the main screen, tapping on a port opens a popup menu that allows the port to be enabled or disabled, configured, or deleted. Port Menu Options The port menu enables you to use 802.1X authentication, change the port configuration, or remove it from the port list. If there are no entries in the Port list, follow the advice in the troubleshooting section to resolve the problem. Menu Item Description Enable and Disable These commands enable or disable 802.1X authentication on the port.
Configuration Screens Both Client Configuration and Port Settings areas lead you through a series of setup screens. The following diagram displays the different screens and how they are related: Client Configuration Area Each user account needs to define the protocol and the credentials used to authenticate a user. Because Windows Mobile devices are usually small devices with a single NIC and, usually, a single user, the initial configuration is usually the only time the software needs to be set up.
User Tab The User settings tab defines the protocol and the credentials used to authenticate a user. Field Description Profile Multiple user credential profiles can be created for use when the user roams from one network to another. The drop-down list contains existing authentication credential profiles. Select a profile from the list to edit it in the fields that follow. Tapping Add permits new profiles to be added to the list. A screen appears where you can enter a name for the new profile.
Field Description Use certificate This is the certificate to be used during authentication. A certificate is required for TLS, optional for TTLS and PEAP, and unused by MD5 and LEAP. Therefore, this option becomes active only when TLS, TTLS, or PEAP is selected as the Authentication type. If Use certificate is enabled, the client certificate displayed in the field is the one that is passed to the server for verification.
System Tab The System Settings tab controls logging and the port manger timeout period. Field Description Log Level These settings control the detail of the log messages generated by the Client. Each level is cumulative. By default, all errors, warnings, and information events are logged. Each entry records a severity code (of one [debug message] to four [error] asterisks), a time stamp, and a message. • Errors - only the most severe conditions are logged. • Warnings - less severe conditions are logged.
Server Tab The Server identity tab defines the credentials the client uses to authenticate the server during TLS/TTLS/PEAP authentication message exchange. The Client uses this information to verify that the Client is communicating with a trusted server. Field Description Do not validate server certificate chain If this option is selected, the server certificate received during the TLS/TTLS/PEAP message exchange is not validated.
Wireless Networks Tab Field Description Available Networks Displays the networks the terminal recognizes as available to connect to. When the Client is first installed, there are no entries in the Available Networks list. Scan Displays a list of networks broadcasting their availability. You can also attach to networks who are not broadcasting. Move to Configured Activates after Scan has been tapped and the available networks have been retrieved.
Protocol Tab The Protocol tab configures parameters that apply to all the networks the selected port connects to. Field Description Protocol Settings These are the timer intervals and retry settings defined in the 802.1X standard. They determine how long the supplicant state machine will wait in a given state. These parameters shouldn’t be modified without an understanding of the supplicant state machine. For more information about the supplicant state machine, obtain its 802.1X protocol specification.
Adding a Wireless Network Configuration To add a wireless network configuration, on the main screen, tap and hold on the port, tap Configure on the Port popup menu, then tap Add in the Network Configurations section of the Wireless Networks tab. The Network Profile screen opens displaying the Profile Info tab. Note: The settings on these tab windows are interrelated. This means that selecting one may disable access to others.
WEP Mgmt Tab The WEP Mgmt tab enables you to set WEP parameters for each port. Field Description Provide encryption key dynamically This option is selected by default. If this option is selected, the other WEP settings on this page are disabled. To enter a custom WEP, de-select this option. The other fields become active. Use key for data encryption Select this option to manually enter a WEP key to encrypt your data to the AP. You enter that key in the Key field below.
WPA Settings Tab The WPA Settings tab enables you to configure WPA settings. Field Description WPA Mode This drop-down list contains the following options: • Disabled - Do not enable WPA mode. This is the default selection. • WPA 802.1x - Enable WPA and obtain key information through the 802.1x protocol. • WPA PSK - Enable WPA with Pre-Shared Key (PSK) information entered in the field below. This mode is used if the 802.1x protocol is not being used for authentication.
Installing Certificates with CertAdd Certificate Requirements During configuration, you may have specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and should be registered on the authentication server (i.e., RADIUS server) that is used by the authenticator. In addition, your certificate must be valid on the authentication server.
Advice and Workarounds Issue Possible Causes and Solutions The wireless network interface appears, but when I select it and go to the "configure" menu, the Scan button is disabled. Power up the radio; see Enabling Radios and Radio Combinations on page 4-5. The client is not attaching to the correct AP. The default network profile instructs the client to attach to the first available AP.
How 802.1X Works The network elements in the above graphics are those involved in a typical wireless LAN. When 802.1X is running, a wireless device must authenticate itself with the AP in order to get access to the Existing LAN. With respect to the terms used in the 802.1X standard, APs (APs) function as authenticators and wireless devices function as supplicants. The authenticator keeps a control port status for each Client it is serving.
Typical Message Exchange Using TTLS and PEAP The above graphic shows a typical message flow for a TTLS transaction. TTLS authentication comprises two phases. In Phase 1, TLS is used to authenticate the TTLS server to the client. The TTLS server may optionally request authentication of the client's certificate, but by default the client verifies only the server's certificate. The TLS handshake is negotiated between the client and the TTLS server.
Dynamic Session Specific Wireless Encryption Keys There have been many published reports recently about the lack of security provided by the Wired Equivalent Privacy (WEP) protocol. One of the problems with WEP is that the shared key used by the station and the AP is inherently static. That is, this shared key will only change if it is manually reconfigured on both devices. The Client remedies this by supporting the Transport Layer Security (TLS) protocol.
Differences Between Protocols Security Feature MD5 Challenge TLS TTLS PEAP LEAP Client -side certificate required? No Yes No No No Server-side certificate required? No Yes No Yes No Dynamic WEP Re-keying No Yes Yes Yes Yes Mutual or One-way Authentication? One-way Mutual Mutual Mutual Mutual Support of non-EAP protocols within a secure tunnel? N/A N/A Yes No N/A Relative Deployment Complexity Simple Difficult Moderate Moderate Moderate Relative Security Poorest Hi
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8 Wireless PAN (WPAN) Communications with Bluetooth Overview Dolphin terminals are available with a Bluetooth radio for WPAN (Wireless Personal Area Network) usage. When the Dolphin is first initialized, the *.cab file and module for Bluetooth are installed. Enabling the Bluetooth Radio Before using the radio, make sure that the Bluetooth radio is enabled. When the radio is enabled, the Bluetooth icon appears in the task tray on the Today screen.
1. Tap on the Bluetooth icon on the Today screen. Select Advanced Features then My Bluetooth Device. Note: If you installed OBEX, the menu also lists Transfer via Bluetooth. 2. The My Bluetooth Device screen appears. Tap on the COM Ports tab. 3. As needed, view and/or enable/disable the Bluetooth COM port assignments. Tap OK. You can also disable the IrDA port to free up a port for Bluetooth devices. Tap Start > Settings > Connections tab > IrDA and select Disable IrDA Port.
3. Follow the Bluetooth Device Discovery Wizard to search for Bluetooth devices nearby. When prompted, select the device type you seek. 4. When the search is complete, a screen reports the discovered Bluetooth devices. Check the box next to any device you wish to save information about, (i.e., any devices you wish to connect to). Tap Next. 5. A service discovery phase begins, 5-10 seconds per chosen device. 6. In the next screen, tap Finish.
2. Tap and hold your stylus on the Bluetooth device you want to bond with. In the pop-up menu, select Bond. 3. Alternatively, after selecting a device, tap on the Bond icon. Or tap on Device, then select Bond. 4. The Bluetooth Device Bonding Wizard launches. Follow the wizard to bond with your selected device. 5. As prompted, make sure the Bluetooth device that you want to bond with is in Bondable mode.
6. If the remote device is set up to accept bonding, a Bluetooth Passkey screen appears. To continue bonding, enter the correct passkey and tap Reply. 7. When you have successfully bonded with the other device, tap Finish. View Device Properties Follow these steps to view the properties of an already discovered device. 1. If not open, launch the Bluetooth Devices folder. Tap on the Bluetooth icon on the Today screen. Select Advanced Features then Bluetooth Devices. 2. Select a device.
2. Tap on the tab for the type of device you would like to set a favorite for. If needed, use the arrow buttons to scroll and find the tab you need. Note: Tabs appears only for COM ports you have enabled. To enable a port, refer to the “Assign COM Ports” section earlier in this chapter. 3. To select a favorite device, select Use the favorite selected above. In the drop-down list, select your device. Tap OK. 4.
2. Tap and hold your stylus on the device you wish to delete. In the pop-up menu, select Delete. Turn Radio Transmitter ON/OFF You may want to turn off the radio transmitter to save power or if you are entering an area with radio restrictions (e.g., an airplane). 1. Tap on the Bluetooth icon in the task tray on the Today screen. 2. In the pop-up menu, select Turn Transmitter OFF. 3. The Bluetooth Card radio transmitter shuts off. The Bluetooth icon and menu options becomes gray. 4.
(a) When you tap on Bluetooth ActiveSync, a screen appears that allows you to choose which computer to connect to in your Bluetooth Devices folder. Choose a computer from the list and tap Select, or tap Find to search for another computer. Note: If the computer you want to connect to is not listed, tap Find to begin a search. Proceed as described in Scenario #3 on page 8-8. (b) Your device attempts to connect to your selected computer.
(d) The Connect To screen appears, reporting that it is trying to connect to Wireless ActiveSync. (e) After a successful connection is made, the status screen reports Connected. Now you are ready to synchronize, if desired. Bluetooth LAN Access This section explains how to use the Bluetooth LAN Access feature to quickly and easily connect to a Bluetooth-enabled LAN access point. 1. Tap on the Bluetooth icon. In the pop-up menu, select Bluetooth LAN Access. 2.
(a) When you tap Bluetooth LAN Access, the device automatically tries to connect with your favorite access point. (b) If your LAN requires a passkey, a screen appears, asking for the passkey. Enter the passkey, then tap OK. (c) After a successful connection is made, the status screen reports Connected. (d) Now you are ready to access your LAN for Internet access, files, etc. SCENARIO #3: Your Bluetooth Devices folder has no access points.
OBEX This section explains how to use the OBEX (object exchange) application to trade business cards, contacts or files with another Bluetooth device that supports OBEX. Bluetooth OBEX application supports five operations: • • • • • • Exchange Business Cards Send a Contact Send a File Browse Remote Device Receive Contact or File Enable File Sharing The first four operations - exchange business cards, send a contact, send a file, and browse remote device - are client-oriented.
3. Now you are ready to exchange business cards. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Exchange Business Cards. 4. If your device has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby. 5. Select the Bluetooth device you wish to exchange business cards with. If the device is not listed, tap Find. 6. Your device begins exchanging business cards.
4. If your device has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby. 5. Select the Bluetooth device you wish to send the contact(s) to. If the desired device is not listed, tap Find. 6. Your device processes and sends the contact(s). Send a File 1. Make sure the other Bluetooth device can receive a file; that device must support the OBEX Object Push server profile.
4. Select the Bluetooth device you wish to send a file. If the desired device is not listed, tap Find. 5. In the next screen, tap on the file you wish to send. You can use the Folder and Type drop-down menus to search for your file. Also, you can scroll horizontally to view the folder, date, size, type, and location of each file. 6. Your device sends the file. Browse Remote Device The Bluetooth File Explorer lets your device share files with another Bluetooth device.
2. Now you are ready to browse the remote device. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Browse Remote Device. 3. If your device has no devices in the Bluetooth Devices Folder that supports OBEX File Transfer, then it begins to search for Bluetooth devices nearby. 4. Select the Bluetooth device you wish to browse. If the desired device is not listed, tap Find. 5. Your device begins to establish a file sharing connection. 6.
Send/Receive File(s) or Folder(s) • Single-tap items to select them for transfer. • Double-tap on a folders to open it and see its contents. 1. Select the file(s) or folder(s) that you wish to transfer. You can select items from only one device per transfer session. 2. There are two different ways to initiate the transfer: • Tap File > Send to remote or Get from remote, as applicable. The inappropriate option should be gray. • Tap on the Send to remote icon or Get from remote icon, as applicable.
Delete File(s) or Folder(s) 1. Select the items you wish to delete. You can only delete items from one device at a time. 2. Tap on the File menu. Select Remote device or Local device, wherever the items are located, then tap Delete remote item(s) or Delete local item(s), as applicable. 3. Tap and hold your stylus an item in either the remote or local device that you wish to put in a new folder. In the pop-up menu, select Delete folder. 4. In the Confirm screen, tap Yes. Refresh Remote View 1.
Exit Bluetooth File Explorer To exit the Bluetooth File Explorer, tap File > Exit. Receive Contact or File 1. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Receive Contact or File. 2. The Receive Contact or File status screen appears. Your device waits two minutes for the contact or file. 3. After successfully connecting to the remote device, the screen reports Connected then disappear. The new contact or file should now be on your device. 4.
Assign a Dialing Prefix If you have not already assigned a dialing prefix during the install process, you can do so by following these steps: 1. Tap Start > Settings > System tab > Dialer. 2. Select the appropriate Dialing Prefix, then tap OK. Using the Dialer 1. To use the dialer, the device must already be connected to the Bluetooth phone. You can use the Get Connected! Wizard to do this. Also, the Bluetooth phone must be selected as your favorite. 2. Tap Start > Contacts. 3.
5. Your device connects to your phone and begins dialing. The Dialer can dial a phone number containing any of the following non-numeric characters: * # + . / ! @ - \ space A B C D T P W The following string can also be included in a phone number: (',') The Dialer cannot dial a phone number containing non-numeric characters other than those listed above. Hand Held Products recommends that you follow the standard Microsoft Outlook format for phone numbers.
(c) Preparing your Bluetooth passkey. 4. When the search is complete, a list of the discovered Bluetooth phones appears. Choose the phone you wish to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds. 5. As prompted in the next screen, prepare your phone for bonding. For instructions on setting your phone to “Bondable” or “Pairable” mode, refer to your phone manual. Have your passkey ready, then tap Next>. 6. In the next screen, enter the passkey. Tap Reply. 7.
3. As directed on the next two screens, assign the phone a unique name, set the phone to Discoverable mode, and tap Next. 4. The device searches for the phone. When the search is over, a list of the discovered Bluetooth phones appears. 5. Choose the phone you want to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds. 6. The next two screens describe procedures you complete outside of the wizard.
1. Tap Start > Settings > Connections tab > Connections. 2. In the top field, select Internet Settings and tap Modify. Then, tap New. 3. Name=A name that you will remember for future connections. Modem=Bluetooth Phone. Baud Rate=115200. 4. Tap Next. 5. In the Phone number field, enter the dial-up number. Tap Next. 6. Uncheck Wait for dial tone before dialing. Tap Finish. 7. Now you are ready to start the connection. In the Connections screen, under Internet Settings, tap Connect.
• Scroll to the right tab to access the Paired devices list. Highlight your mobile computer, then press OPTIONS. • Scroll to Set as authorized, then press SELECT. • In the confirmation screen, press YES. Automatic Connections for Nokia 6310/8910/8910i: • • • • • On the phone, press MENU. Scroll to 10 Bluetooth, then press SELECT. Scroll to 4 View Paired Devices, then press SELECT. Highlight the Dolphin terminal, then press OPTIONS. Scroll to 3 Request Connection Authorization, then press NO.
9 Wireless WAN (WWAN) Communications with GSM/GPRS Note: The Dolphin 9500 is the only terminal in the Dolphin 9500 Series that can be configured with an integrated Siemens® GSM/GPRS tri-band radio module for WWAN communications. Overview GSM Short for Global System for Mobile communications, GSM is an open, non-proprietary wireless WAN system that is constantly evolving and growing.
SIM Card Installation Short for Subscriber Information Module, a SIM card stores the subscriber's personal information, GSM/GPRS radio settings, security keys, contacts, etc. SIM cards are installed in compatible mobile devices, enabling you to switch devices without losing personal and setup information. SIM Card Requirements Before installing the SIM card: • The SIM card must be activated by the service provider. • The terminal must be powered down.
5. Place the SIM card door over the secured SIM card and fasten the screws. Screws SIM Card Door SIM Card SIM Card Interface 6. Install the battery pack and turn on the terminal. Audio Modes The back panel of the Dolphin 9500 contains both a speaker and a microphone that you can use to send and receive audio signals over the GSM network; see Back Panel Features on page 3-4.
Using uPhone The uPhone Application Suite contains three programs that function together to provide a complete voice, data, and text messaging solution for a mobile device fitted with a radio modem: • Dialler emulates a mobile phone and is used to make and receive telephone calls. • Call Log displays a list of the most recent calls. • SMS Manager is a text messaging program. Accessing uPhone Tap Start > Programs > uPhone. Tap one of the icons to launch the program.
Icons and Bubble Messages Icon Description Tap this icon to display: Bubble Options Good signal strength. Full signal strength. Incoming SMS message available. Tap View to display the full message in SMS Manager. This bubble appears automatically when a new SMS message is received. It contains the sender’s information and the first line of the text message. Tap Reply to switch to the SMS Manager Compose screen. The 'To:' field is autofilled with the sender’s address.
Using the Dialler The Dialler is the is the program that manages your GSM/GPRS cell phone calls. To launch the Dialler, tap Start > Programs > uPhone > Dialler. The program launches and the uPhone Dialler screen opens: Three information lines: Dialler screen Network–name of service provider. Number/Name–dialed, incoming, and outgoing calls. Status–status of the phone. Signal Strength Four bars is optimal.
• Tap the Send button . • Press the ENTER key on the keyboard. • Press the appropriate key combination on the keyboard. When the call is connected, the three information lines display the following: Network Operator Displays the name of the service provider you are using. Name/Number Displays the name and/or number you called. If the number is from your Phonebook, that entry displays. Status The status of the call. Idle - means no calls are incoming or outgoing.
Ending a Call To end or reject a call, you can: • Tap the End button . • Press the appropriate key combination on the keyboard. Call Waiting If two calls are in progress, the above options end the active call and place the other on hold. To activate the call on hold, tap Send or press ENTER or the key combination to send calls. To end the call on hold, tap End or press the key combination to end calls on the keyboard.
Button Tapping this button… End Held Drops the held call, and continues with the currently active call. Hide Closes the bubble. Touchtones To transmit touchtones for interactive voice systems while in a call, you can • Tap the 0-9, *, and # buttons on the uPhone Dialler screen. • Press 0-9 keys on the Dolphin keyboard; use the uPhone Dialler screen buttons for * and #. Dialler Menus There are three menus in the Dialler application: 1. Tools - Accesses application tools. 2.
Menu Item Description See Page Charging Displays call meter values. 9-12 USSD Sends text messages via USSD as opposed to SMS. 9-13 Exit Exit the uPhone Dialler. Settings Menu Speakerphone Toggles speakerphone mode on and off. When an audio plug (for a headset) is inserted into the audio jack (2.5mm), Speakerphone is inactive on this menu. Mic mute Toggles microphone mute on and off (the other party cannot hear a private conversation when the microphone is muted).
Ringtone Configuration Different ringtones, with individual volume settings, can be set for the following: Ring Tone Sounds on an incoming call. Message Tone Sounds on an incoming SMS or Voicemail notification. Call Waiting Tone Sounds to indicate an incoming call while you are already on a voice call. You can access Ringtones two ways: 1. Tap Start > Settings > Personal tab > Ringtones icon OR 2. Open the Dialler (tap Start > Programs > uPhone > Dialler) and tap Tools > Ringtones.
Charging Accessed from the Tools menu, the Charging tool displays call meter values from the network service provider. Tap Tools > Charging and the Charging window opens displaying the current values for the phone. Field Description Call meters Current call Displays the number of charge units used on the current call. Accumulated calls Displays the number of charge units used to date. Maximum available Displays the maximum number of units available from the subscriber.
USSD Short for Unstructured Supplementary Service Data, (USSD) is a technology unique to GSM that enables session-based textmessaging as opposed to SMS, which is store-and-send text-messaging. Turnaround response times for interactive applications are generally shorter for USSD than SMS. USSD is not currently available on all carrier networks. USSD communicates with a USSD application portal, a news portal or a chat session with a co-worker. Tap Tools > USSD.
Call Log The Call Log maintains a list of the last 20 calls made or received in each of the following categories: • • • • Voice Calls In (Default) Voice Calls Out Voice Calls Missed GPRS Data You can access the Call Log two ways: 1. Tap Start > Programs > uPhone > Call Log OR 2. Open the Dialler and tap Tools > Call Log. The Call Log opens displaying the last few Voice Calls In; the most recent call always appears at the top.
uPhone Configuration uPhone Settings enable you to establish the normal operating parameters for uPhone applications. Requirements To open the uPhone configuration tools, the GSM radio must be enabled and an active SIM must be installed. The configuration tools access the network directly. If you are not connected, settings cannot be configured and you will receive an error notification when you attempt to open the configuration tools.
General Tab Field Description Phone Number This is the phone number stored on the SIM. It is displayed here for information only. Answerphone This is the number to dial to retrieve voicemail messages. To enter a new number, tap on this field and enter the digits. Call waiting Select On or Off to enable or disable call waiting functionality. Call waiting must be set to On for conference calls. PIN protection Select On or Off to enable or disable PIN protection.
If you choose Manual network selection, the drop-down list of available networks activates. Choose a network from this list and tap OK. A wait icon appears while the system accesses the selected network. Divert Tab The divert tab enables you to select divert options for incoming calls when you are unavailable to answer; e.g., when the phone is off, you are out of network coverage, busy, or not able to answer. All Calls diverts all incoming calls automatically.
Bar Tab The Bar tab sets enables you to bar both incoming and outgoing calls. Bar outgoing calls Bar incoming calls Change barring code Select one of the following options from the drop-down list: Not barred No restrictions on outgoing calls. International calls Bar international calls. International except… Only international calls to the home country designated on the SIM card can be made. All outgoing calls Bar all outgoing calls.
Messaging Tab The Messaging tab enables you to adjust the default SMS settings. Request Delivery Reports By default, the SMS manager receives a confirmation report that each SMS message has been sent. These confirmation reports can take up valuable space and memory. Therefore, you can cancel these reports on this tab by selecting Off and tapping OK. SMS number of retries This setting enables you to control the number of times the system will try to send an SMS message until the message is sent.
SMS Manager Abbreviated for Short Message Service, SMS enables the transmission of short messages (140-160 characters) to and from a cell phone. SMS messages travel over the system's control channel, which is separate from the voice channel. SMS Manager supports creation, sending, receiving, and storing of SMS text messages. Text messages sent or received can be up to 160 characters long. Opening the SMS Manager You can access the SMS Manager two ways: 1. Tap Start > Programs > uPhone > SMS Manager, OR 2.
Sent Folder The Sent folder displays sent messages. Outbox Folder The Outbox folder displays text messages waiting to be sent. Sending an SMS Message 1. In the task tray at the bottom of the screen, tap New. The new message screen opens with the cursor active in the text area. 2. Tap inside the To: field. To add the number, you can type it in or tap To: to select an entry from your Phonebook. • You must type a number that is in the appropriate international ISDN format for the country you are dialing.
Icons at the Top of the Message Screen Icon Description At the top of the window: Copy selected text. Cut selected text. Paste text. Undo the previous action. This icon appears only in a message that has been sent. Tapping this button will re-send the message. In the task tray at the bottom of the window: Send all messages in the Outbox.
GPRS Settings uPhone includes pre-configured GPRS connection profiles to connect to a GPRS network. When the GSM driver is enabled uPhone selects the appropriate pre-configured profile based on the service provider information on the installed SIM card. Before connecting to GPRS, you need to confirm and save the selected uPhone GPRS profile (or create one) in uPhone GPRS Settings, then enter the ISP information in Microsoft’s connection manager. The default profiles are for a modem connection.
5. Because GPRS is ISP technology, you need to complete the connection profile in Microsoft’s connection manager with information from your ISP. On the Connections tab, tap Connections. The connections manager opens. 6. Tap Manage existing connections. This default GPRS profile loads into the connection manager based on the service provider profile selected in uPhone’s GPRS Settings; see Step 2 above. Note: A modem connection is the default connection type.
9. Tap Next. 10. Enter the number provided by your ISP or leave the default “GPRS” if no number has been provided. If you leave “GPRS,” the GSM radio uses the APN Number entered in the uPhone profile (see Step 2 above). Tap Next. 11. Enter the User name and Password provided by your ISP. Tap Finish. Entering your user name and password here in the connection manager profile means that you don’t have to enter them every time you try to connect via GPRS. 12.
14. To verify your connection, tap Start > Programs > Internet Explorer. Your homepage should appear.
10 Applications Dolphin terminals ship with the following Microsoft applications installed: • Calendar • Contacts • Tasks • Notes • Inbox • Pocket Internet Explorer • Pocket Word • Pocket Excel • Windows Media Player for Pocket PC • MSN Messenger • Pictures Note: Microsoft® Money, Microsoft® Reader are NOT installed on Dolphin terminals when shipped but may be installed from the Microsoft Companion CD. Calendar Use Calendar to schedule appointments, including meetings and other events.
3. Using the input panel, enter a description and a location. Tap first to select the field. 4. If needed, tap the date and time to change them. 5. Enter other desired information. To see all available fields, hide the input panel. 6. To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, refer to Notes on page 10-6. 7. When finished, tap OK to return to the calendar.
To Schedule a Meeting 1. Create an appointment. 2. In the appointment details, hide the input panel, and then tap Attendees. 3. From the list of e-mail addresses you’ve entered in Contacts, select the meeting attendees. The meeting notice is created automatically and placed in the Outbox folder. For more information on sending and receiving meeting requests, see Calendar Help and Inbox Help. Contacts Contacts maintains the contact information - phone numbers, e-mails, addresses, etc.
3. To assign the contact to a category, scroll to and tap Categories, then select a category from the list. (In the contact list, you can display contacts by category.) 4. To add notes about this contact, tap the Notes tab. For more information on creating notes, refer to Notes on page 10-6. 5. When finished, tap OK to return to the contact list. To Search for Contacts There are four ways to find a contact: • In the contact list, enter a contact name in the box under the navigation bar.
Note: To change the way information is displayed in the list, tap Tools > Options. To Create a Task 1. Tap New. 2. Using the SIP or Dolphin keyboard, enter the task information. If the input panel is open, you need to hide it to see all available fields. 3. Tap Starts to enter a start date and/or Due to enter a due date for the task. 4. To assign the task to a category, tap Categories and select a category from the list. In the task list, you can display tasks by category. 5.
Notes Quickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. If a note is open when you create the recording, it will be included in the note as an icon. To Create a Note 1. Tap New. 2. Type your note using the SIP or the Dolphin keyboard. Inbox Use Inbox to send and receive e-mail messages in either of these ways: • Synchronize e-mail messages with Microsoft Exchange or Microsoft Outlook on your desktop computer.
• E-mail messages in subfolders must be selected in ActiveSync on your desktop computer to be transferred. • E-mail messages in the Outbox folder on the terminal are transferred to Exchange or Outlook, and then sent from those programs. Note: You can also synchronize e-mail messages with your desktop computer from a remote location. For more information, see Chapter 7.
When you tap on a message to open it, the following screen appears: Composing Messages 1. Tap New. 2. In the To field, enter the e-mail or SMS address of one or more recipients, separating them with a semicolon (;), or select a name from the contact list by tapping the Address Book button. All e-mail addresses entered in the e-mail fields in Contacts appear in the Address Book. 3. Compose your message. To enter preset or frequently used messages, tap My Text and select a message. 4.
POP3 If you use POP3 and you move e-mail messages to a folder you created, the link is broken between the messages on the terminal and their copies on the mail server. The next time you connect, the mail server will see that the messages are missing from the terminal Inbox and delete them from the server. This prevents you from having duplicate copies of a message, but it also means that you will no longer have access to messages that you move to folders created from anywhere except the terminal.
View Options You can switch to a One Column view, which condenses web content into a single column so that you do not have to scroll right to see the entire page. Tap View > Layout > One Column. Default View One Column View The Mobile Favorites Folder Purpose The Mobile Favorites folder was created on your desktop computer when you installed ActiveSync. It enables you to create Favorite Links on your desktop computer that you can transfer to your Dolphin terminal.
5. If you want to download the pages that are linked to this mobile favorite, in Internet Explorer on the desktop computer, rightclick the mobile favorite and then click Properties. On the Download tab, specify the number of links down that you want to download. To conserve memory, go only one level down. 6. Synchronize the terminal and desktop computer. Mobile favorites that are stored in the Mobile Favorites folder in Internet Explorer are downloaded to the terminal.
5. When synchronization is complete, tap the AvantGo Channels link in your list of favorites to see a few of the most popular channels. To add or remove channels, tap the Add or Remove link. Pocket Word Pocket Word works with Microsoft Word on your desktop computer to give you easy access to copies of your documents. You can create new documents on the terminal, or you can copy and paste documents from your desktop computer.
Typing Mode Using the SIP or Dolphin keypad, enter typed text into the document. To format existing text and to edit text, first select the text. You can select text as you do in a Word document, using your stylus instead of the mouse to drag through the text you want to select. You can search a document to find text by tapping Edit and then Find/Replace. Drawing Mode In drawing mode, use your stylus to draw on the screen. Gridlines appear as a guide.
Pocket Excel Pocket Excel works with Microsoft Excel on your desktop computer to give you easy access to copies of your workbooks. You can create new workbooks on the terminal, or you can copy and paste workbooks from your desktop computer. Synchronize workbooks between your desktop computer and the terminal so that you have the most up-to-date content in both locations. You can open only one workbook at a time; when you open a second workbook, you’ll be asked to save the first.
Windows Media Player for Pocket PC Use Microsoft Windows Media Player (WMP) for Pocket PC to play digital audio and video files stored on the terminal. To switch to Windows Media Player for Pocket PC, tap Start > Windows Media. After a media file has been loaded, you can play, pause, stop, song advance/reverse, mute sound, or adjust volume.
Tools Menu The tools menu allows you to perform several important functions. About gives you information about the codecs used in your version of WMP. Settings allows you to configure several important aspects of WMP. Properties gives a detailed listing of a media file's attributes. Open URL allows you to open WMP-compliant media from a network or Internet resource. Add Web Favorite adds a streaming media file that is currently playing to web favorites. Repeat plays a playlist repeatedly.
1. Tap Start > Programs > MSN Messenger 2. Tap Tools > Options > Account tab. 3. In the Accounts tab, enter your Passport or Exchange account information. Be sure to indicate the service you’re using to connect - Messenger or Exchange. 4. When complete, tap OK. You are returned to the sign-in screen. 5. To sign in, tap the sign-in screen and enter your e-mail address and password. Note: If you already use MSN Messenger, your contacts will show up on your device without being added again.
Pictures Use Pictures to view JPEG pictures stored on the terminal or storage card. To begin, tap Start > Programs > Pictures. Choose to view main memory or storage card contents. By tapping and holding on an image, you can create a clone of that file, delete that file, select all files, send file via e-mail, beam picture, or rename the image.
11 Dolphin 9501 and Dolphin 9551 Overview Dolphin 9550/9551 terminals contain the same robust features of the Dolphin 9500 Series, such as the Windows Mobile platform and rugged ergonomics. In addition, the Dolphin 9550/9551 terminal offer laser engine support, which enables you to scan and decode linear bar codes from greater distances.
Radio Options Dolphin 9501/9551 terminals can be configured with one or a combination of 802.11b and Bluetooth radios. For more information about radio operations, see Using the Radio Manager on page 4-15. Keyboard Options Dolphin 9501/9551 terminals can be configured with any of the Dolphin keyboards. For more information, see Using the Keyboards on page 4-7.
Dolphin 9501 Hardware Dolphin 9501 Side Panel The Dolphin 9501 contains a powerful laser engine inside a solid, flashlight form factor.
Dolphin 9501 Back Panel For secure handling in the field, the back panel of the Dolphin 9501 contains a finger saddle.
Dolphin 9501 Hand Strap and Stylus The hand strap is attached to the finger saddle and contains two stylus loops on either side.
Dolphin 9551 Hardware The Dolphin 9551 terminal features the same integrated pistol grip as the Dolphin 9550 for secure and versatile handling in scanintensive applications. The front end of the bottom housing accommodates the laser engine. Dolphin 9551 Side Panel The following graphic shows the left, side panel of the Dolphin 9551. Laser Engine Just like the Dolphin 9550, the stylus is stored in the pistol-grip handle.
Dolphin 9551 Back Panel Laser Engine Speaker Microphone Pistol-Grip Handle Dolphin® 9500 Series User’s Guide Rev C 11 - 7
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12 Dolphin HomeBase Overview As the hub of your Dolphin system, the Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communications, which make it able to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less than four hours. Power The HomeBase completes a full charge of the main battery pack in less than four hours.
Dolphin HomeBase Parts and Functions Front Panel Terminal Well Auxiliary Battery Well DOCK LED AUX Battery LED COMM LED Terminal Well Place the Dolphin terminal in this well to communicate with a host device, power the terminal, and charge its battery pack. If the host device is a desktop computer that uses ActiveSync, synchronization begins immediately. While seated in the terminal well, the main battery installed in the terminal charges.
If using the serial port This color means… Red Serial data is being sent from the Host Device to the Dolphin HomeBase. Green Serial data is being sent from the Dolphin HomeBase to the Host Device. Orange Serial data is being sent at high data rates. If using the USB port This color means… Green LED A USB Connection is established with the host computer.
Powering the HomeBase The terminal requires 9.5 Volts DC input for communications and battery charging; the Hand Held Products’ power cable contains a power adapter that converts the power source voltage accordingly. Only the power adapter cable from Hand Held Products converts the voltage appropriately. Hand Held Products recommends that you leave the Dolphin HomeBase connected to its power source at all times, so that it is always ready to use. 1.
Charging the Main Battery The Dolphin HomeBase powers the terminal and fully charges its main battery pack in less than four hours. The HomeBase contains an intelligent battery charging system that protects the battery from being damaged by overcharging. The unit senses when a battery pack is fully charged and automatically switches to a trickle charge that maintains the battery at full capacity.
Communications USB The HomeBase also supports USB communications via the USB port located on the back. The HomeBase acts as a USB device by interfacing the USB signals of the Dolphin terminal to the USB of the host computer. Using a standard USB cable, the HomeBase’s USB interface allows the Dolphin terminal to communicate with a personal computer or to be networked through a USB hub. RS-232 The HomeBase supports RS-232 communications via the RS-232 Communications Port located on the back of the device.
Setting up the Terminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options. Activesync opens displaying the PC tab. 2. In the Use this PC drop-down list, select the name of the host PC. 3. Select Sync with this PC during manual sync to indicate that the terminal syncs with the selected host PC when synchronization is run from the terminal. 4. Tap Options. 5. Select Enable PC sync using this connection, then select ‘USB Connection from the drop-down list. 6.
The ActiveSync Connection Settings must be set as the following graphic indicates. The Allow USB connection with this desktop computer box must be checked. Do not check the serial cable box. Setting up the HomeBase for RS-232 Communications Connecting the Cables Connect the HomeBase to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the rear of the HomeBase.
Setting up the Terminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options. Activesync opens displaying the PC tab. 2. In the Use this PC drop-down list, select the name of the host PC. 3. Select Sync with this PC during manual sync to indicate that the terminal syncs with the selected host PC when synchronization is run from the terminal. 4. Tap Options. 5.
The following graphic displays the correct ActiveSync Connection Settings on the desktop computer for an RS-232 connection. Note: You can have the USB connection box checked in addition to the serial cable box without affecting processing. However, you would most likely use one or the other. Communicating with the Dolphin Terminal To initiate communications between the Dolphin terminal and peripheral, complete these steps: 1. Insert the Dolphin terminal into the terminal well of the HomeBase.
Mounting the HomeBase Set the Dolphin HomeBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the HomeBase.
Wall Mounting You can purchase a wall mount kit that contains • a mounting bracket, • three screws, and • six washer/nut sets. 1. Insert a screw into the round end of each screw slot on the bottom panel. Slide each screw towards the narrow end of the slot. Then, use a washer/nut set on each screw to secure the screw in the slot. 2. Attach the bottom panel to the mounting bracket; match the holes to the secured screws. 3.
13 Dolphin Mobile Base Overview The Dolphin Mobile Base charging and communication cradle is designed specifically for in-premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette lighter adapter, and a power cable to adapt it to your environment. When a terminal is seated in the Mobile Base, its main battery pack charges in less than four hours.
Mobile Base Parts and Functions Front Panel The front panel of the Mobile Base has one slot. The following graphic features the Mobile Base with the Dolphin 9500 inserted into the terminal well. Terminal Well Mounting Brackets DOCK LED COMM LED Terminal Well Place the terminal in this well to communicate with a host device and charge the main battery pack. Mounting Brackets Use these to mount the Mobile Base to a fixed location.
Bottom Panel The power supply and RS-232 connectors are located on the bottom of the unit. Power Supply Connector RS-232 Communications Port Power Supply Connector Use this connector to attach a Hand Held Products power cable to the Dolphin Mobile Base. The Mobile Base can be powered by an external DC power source of between 11 VDC to 48 VDC. To run on vehicle power, you can use the 12 VDC cable or 24 VDC cable option. The appropriate cable comes with the kit you ordered.
Powering the Dolphin Terminal When seated in a Mobile Base that is connected to the appropriate power source, the Dolphin terminal receives the power to charge its main battery and run its internal circuitry. Keep the Mobile Base plugged into the power source so that the Dolphin terminal battery pack stays fully charged. For more information about powering the Mobile Base, see Powering the Dolphin Mobile Base on page 13-6.
Installing the Dolphin Mobile Base To install the Dolphin Mobile Base, you need to mount it securely to an appropriate location and supply it with power. Mounting the Mobile Base The adjustable mounting bracket holds the terminal securely in place and gives the user a variety of options for mounting the Mobile Base. When selecting a location, keep in mind that the power supply and serial connectors point straight out the bottom panel.
Spring Arm Assembly The spring arm assembly is the column that connects the latch to the back of the Mobile Base. Ball Joints There are two ball joints: one on the back of the Mobile Base and one on the mounting bracket. Both ball joints are inserted into the bracket and secured to mount the Mobile Base. Connectors The power and RS-232 connectors are located on the bottom panel. For more information, see Bottom Panel on page 13-3. Brackets Bracket The bracket contains the turnscrew and two slots.
Setting the Mobile Base Up for Communications The Mobile Base RS-232 interface allows the Dolphin terminal to communicate to a personal computer, modem, or any standard RS-232 device using a standard serial cable and communications software. Connecting the Cables Connect the Mobile Base to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the bottom of the Mobile Base.
Mobile Base Serial Connector The following diagram displays the pin diagram of the serial connector of the bottom panel of the Mobile Base. Pi n # Description 1 2 3 4 5 6 7 8 9 Interna l Jumpe r to Pi n 6 TXD RXD DSR GND DTR CTS R TS 5 VO LT OUT Note: Signals referenced are for a DTE device. The Mobile Base connector is straight to the printed circuit board (PCB). The ninth pin sends 500mA at 5V power out.
4. Tap Options. 5. Select Enable PC sync using this connection, then select ‘115200 Default from the drop-down list. ‘115200 baud is recommended for RS-232 communication. 6. Tap OK. 7. Place the Dolphin terminal in the Mobile Base. The Dolphin terminal attempts to start an ActiveSync connection with the desktop computer automatically.
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14 Dolphin ChargeBase Overview The Dolphin ChargeBase is a four-slot charging cradle that can power four Dolphin terminals, and charge their main batteries in less than four hours. Charging The Dolphin ChargeBase completes a full charge of the main battery pack in less than four hours. The ChargeBase also provides power to the intelligent battery charging system in all Dolphin terminals that senses when a full charge has been achieved and switches to a trickle charge to maintain the full charge.
Charge LEDs Each terminal well displays a Charge LED on the front that lights green to indicate charging. For details, see Charging Terminals in the ChargeBase on page 14-4. Back Panel Power Supply Connector Power Supply Connector This connector receives input from the power adapter. Plug the power connector cable from the power adapter into this connector. There is no ON/OFF switch on the back panel of the ChargeBase. The power switch is on the power adapter.
Supplying Power to the ChargeBase ! Using a non-Hand Held Products power adapter voids your warranty and could result in serious damage to the circuitry of the Dolphin ChargeBase. 1. Be sure the power switch on the power adapter is in the OFF position. 2. Plug the power cord into the power adapter. 3. Plug the power connector cable into the power connector on the back panel of the ChargeBase. 4. Plug the power cord into a standard wall outlet. 5.
Charging Terminals in the ChargeBase The Dolphin ChargeBase charges the main battery of each terminal in less than four hours. The ChargeBase uses the intelligent battery charging system incorporated into all Dolphin terminals that prevents overcharging. This means that Dolphin terminals may be stored in the ChargeBase indefinitely without damage to the terminals, battery packs, or the ChargeBase. 1. Power the ChargeBase; see Supplying Power to the ChargeBase on page 14-3. 2.
Using the DIN Rail All Dolphin charging/communication cradles have a DIN rail (7.5 X 35 mm) slot on the bottom panel to enable secure mounting. 1. Slide the DIN Rail into the DIN Rail slot on the bottom panel. 2. Turn the ChargeBase and DIN Rail right side up. 3. Secure the DIN Rail to a stable, flat horizontal surface.
Using the Wall Mount Kit Wall mount kits can be purchased separately to secure the ChargeBase to a wall or other vertical surface. For the ChargeBase, you need to purchase two kits so that you have two mounting brackets, one for each end of the ChargeBase. Each mounting bracket contains an open slot in the back to accommodate the connector cables. Each mounting bracket contains an open slot in the back to accommodate the connector cables. 1.
4. Using the remaining washer and nut sets, secure the mounting brackets to the bottom panel. 5. Secure the mounting brackets to an appropriate vertical surface.
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15 Dolphin QuadCharger Overview The Dolphin QuadCharger is a four-slot charging station that provides intelligent battery management for the Li-ion battery packs used in Dolphin terminals. Batteries charge in less than four hours. The fourth slot features a battery analyzer that completely resets a battery, then displays its remaining capacity. Compatibility The QuadCharger is compatible with the Li-ion batteries that power the Dolphin terminals.
Dolphin QuadCharger Parts and Functions Top Panel Status LED 1 2 3 4 SLOT 4 BATT ER CAPAC Y ITY 100% Battery Capacity LEDs 0% ANALYZ E O CHAR GE/AN Analyze Button ALYZE Charging Slots Charge/Analyze Slot Charging Slots The QuadCharger contains four charging slots. Each slot holds one Li-ion battery and charges it independently of the other slots. When a battery is placed in each slot, it immediately begins charging.
Back Panel O CHARGE/ANALYZE ALYZE 0% 0% PACITY TTERY LOT 4 1 3 2 4 Swc Power Switch Status LED Power Supply Connector Power Switch Toggle the power switch to turn the QuadCharger on and off. Power Supply Connector Use this connector to attach the power supply to the QuadCharger. The universal power supply accepts input voltages between 90-265 volts.
Inserting and Removing Battery Packs To insert a battery pack, place the end of the battery without the locking tab into the bottom of the charging pocket and snap the battery into place with a hinging motion. The Status LED for that particular slot illuminates orange when the battery has been properly inserted. To remove a battery pack, push the locking tab down and pull the battery out from the charging slot with a hinging motion.
Using the Battery Analyzer Purpose Using the Charge/Analyze slot helps you monitor the charge capacity of Li-ion batteries over time. Location The battery analyzer is located in the fourth slot - named the Charge/Analyze slot - of the ChargeBase. Only a battery placed in this slot can be run through an Analyze cycle. This slot contains Battery Capacity LEDs along the right side.
Mounting the QuadCharger The Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadCharger to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall. When choosing a location, always bear in mind that • the mounting location must allow users easy access to power switch and power connector.
Wall Mounting The following graphic displays how mount a QuadCharger to a wall: Dolphin® 9500 Series User’s Guide Rev C 15 - 7
Troubleshooting If you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions. If problems persist, please contact Hand Held Products Technical Support. Problem Issue The Status LED does not come on when I insert a battery pack into the Dolphin QuadCharger Check the power connections on the Dolphin QuadCharger; make sure the POWER switch is ON and the battery pack is properly seated. The Status LED lights red during charging.
16 Customer Support Product Service and Repair Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
Online Product Service and Repair Assistance You can also access product service and repair assistance online at www.handheld.com. Technical Assistance If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office: North America/Canada: Telephone: Fax number: E-mail: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST) (315) 685-4960 natechsupport@handheld.
Limited Warranty Hand Held Products, Inc. (“Hand Held Products”) warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products’s published specifications applicable to the products purchased at the time of shipment.
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A Keyboard Combinations General Windows Keyboard Shortcuts Press these keys, To… CTRL + C Copy CTRL + X Cut CTRL + V Paste CTRL + Z Undo DELETE Delete CTRL + RIGHT ARROW Move the insertion point to the beginning of the next word. CTRL + LEFT ARROW Move the insertion point to the beginning of the previous word. CTRL + DOWN ARROW Move the insertion point to the beginning of the next paragraph. CTRL + UP ARROW Move the insertion point to the beginning of the previous paragraph.
43-Key Alpha/Numeric Keyboard Blue Key Combinations Key Combination Function/Special Character Blue key + D - Blue key + H _ Blue key + L = Blue key + P + Blue key + Q ; Blue key + R : Blue key + S * Blue key + T / Blue key + U @ Blue key + X \ Blue key + Y START Dolphin® 9500 Series User’s Guide Rev C A-2
Red Key Combinations Key Combination Function/Special Character Red key + ESC Lightens Contrast* Red key + TAB Darkens Contrast* Red key + SFT Toggles on Caps Lock Red key + Q F1 Red key + R F2 Red key + S F3 Red key + T F4 Red key + U F5 Red key + V F6 Red key + W F7 Red key + X F8 Red key + Z Insert Red key + SP Backspace Red key + BKSP Delete Num Lock Key Combinations The 43-key keyboard defaults to alpha mode. To switch to num lock mode, press the NUM key once.
35-Key Numeric/Alpha Keyboard Blue Key Combinations Key Combination Function/Special Character Blue key + SP + Blue key + DEL - Blue key + F1 ; Blue key + F2 : Blue key + F3 / Blue key + F4 \ Blue key + BKSP START Blue key + F5 _ Blue key + F6 @ A-4 Rev C Dolphin® 9500 Series User’s Guide
Alpha Mode Key Combinations The 35-key keyboard defaults to numeric mode. To switch to alpha mode, press the ALPHA key once. In alpha mode, when you press a number key, you type the letter indicated by the alpha lock indicators over the key. Key/Key Combination Function/Special Character Press the ALPA key once to switch to alpha mode. ALPHA + 1 When you the 1 key repeatedly, the following characters type in the following sequence: .
56-Key Full Alpha/Numeric Blue Key Combinations Key Combination Function/Special Character Blue key + .
Red Key Combinations Key Combination Function/Special Character Red key + ESC Lightens Contrast* Red key + TAB Darkens Contrast* Red key + SFT Toggles on Caps Lock Red key + A F1 Red key + B F2 Red key + C F3 Red key + D F4 Red key + E F5 Red key + F F6 Red key + G F7 Red key + H F8 Red key + I F9 Red key + J F10 Red key + K F11 Red key + L F12 Red key + M F13 Red key + N F14 Red key + O F15 Red key + P F16 Red key + Q F17 Red key + R F18 Red key + S F19 Red key
SFT Key Combinations Key Combination Function/Special Character SFT + 1 ! SFT + 2 @ SFT + 3 # SFT + 4 $ SFT + 5 % SFT + 6 ^ SFT + 7 & SFT + 8 * SFT + 9 ( SFT + 0 ) SFT +. > SFT +, < Com Port Assignment Table Com Port Assignment Com Port 1 Serial port. This is the 17-pin connector on the bottom panel of Dolphin terminals. Com Port 2 Bluetooth Module If there is no Bluetooth hardware installed on the terminal, this com port is unassigned.
Hand Held Products, Inc. 700 Visions Drive P.O.
