Specifications

Dolphin® 9500 Series Mobile Computers Quick Start Guide 23
Receive
message that the
memory is full.
Too many files
stored on the
terminal.
Delete unnecessary files. Upload files to a
host PC or device with enough memory to
store them.
Storage memory
is set too low for
the applications
in use.
Adjust the storage memory allocation. Go to
Start > Settings > System tab > Memory.
Use the slider to increase the storage
memory.
Too many
applications are
installed on the
terminal.
Remove unnecessary programs. Go to Start
> Settings > System tab > Remove
Programs. Select the program in the list and
tap Remove. The Remove Programs
function in Settings removes programs from
RAM memory.
Terminal not
accepting scan
data.
The scan is not
functioning
properly.
Verify scanning with the Image Demo; see
page 10.
The bar code is
unreadable.
Verify the state of the bar code to see if it is
unreadable.
The terminal has
not been
programmed for
the type of bar
code scanned.
Verify the type of bar code and if the terminal
has been programmed to decode it. To see
the bar code types the Dolphin terminal can
decode by default, go to Start > Demos >
Scan Demo > Options menu >
Symbologies. A list of symbologies
appears; the symbologies selected in this list
are the symbologies that the terminal can
decode.
The radio is not
transmitting.
The radio is not
powered up.
Verify that the radio is powered up in the
Radio Manager. See Verifying Radio Status
on page 11.
Slow system
performance.
Too many
programs are
running.
Go to Start > Settings > System tab >
Memory. You can check the Program
memory on the Main tab. To stop a running
program, tap the Running Programs tab. To
stop one program, select that running
program and tap Stop. You can stop all
running programs by tapping Stop All.
Troubleshooting
Issue Cause Solution