Dolphin® 9500 Series Mobile Computer Windows Mobile™ Software for Pocket PCs 2003 User’s Guide ™
Disclaimer Hand Held Products, Inc. d/b/a HHP (“HHP”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HHP to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HHP.
Table of Contents Chapter 1 - Introduction Overview....................................................................................................................................... 1-1 Required Safety Labels ................................................................................................................. 1-2 Location.................................................................................................................................. 1-2 Dolphin 9500 Series Batch Terminal...
Batteries ...................................................................................................................................... 3-10 Main Battery Pack ................................................................................................................ 3-10 Internal Backup Battery........................................................................................................ 3-10 Managing Battery Power.......................................................................
Chapter 5 - Settings Overview....................................................................................................................................... 5-1 Personal Tab.................................................................................................................................. 5-2 Modifying the Start Menu ...................................................................................................... 5-3 Headset Control ................................................
Chapter 7 - Wireless LAN Communications with 802.11b Overview....................................................................................................................................... 7-1 Powering Up the 802.11b Radio Driver ................................................................................. 7-1 Configuration Utilities............................................................................................................ 7-1 802.11b Settings....................................
Chapter 9 - Wireless WAN Communications with GSM/GPRS Overview....................................................................................................................................... 9-1 Powering Up the GSM/GPRS Radio Driver .......................................................................... 9-1 Tri-Band Antenna................................................................................................................... 9-1 SIM Card Installation....................................
Chapter 10 - Applications Calendar ...................................................................................................................................... 10-1 Contacts....................................................................................................................................... 10-4 Tasks ........................................................................................................................................... 10-7 Notes ...............................
Chapter 13 - Dolphin 9500 Series Mobile Base Overview..................................................................................................................................... 13-1 Mobile Base Parts and Functions................................................................................................ 13-2 Front Panel ........................................................................................................................... 13-2 Bottom Panel .................................
Appendix A - Keyboard Combinations General Windows Keyboard Shortcuts........................................................................................ A-1 43-Key Alpha/Numeric Keyboard ............................................................................................ A-2 Blue Key Combinations ....................................................................................................... A-2 Red Key Combinations ........................................................................
1 Introduction Overview Congratulations on the purchase of your Dolphin 9500 Series mobile computer! You have made a wise choice in selecting the Dolphin, a device known worldwide for its ergonomic form factor, light-weight, rugged design and single-handed data collection capabilities. The Dolphin 9500 Series consists of the following terminals: Dolphin 9500 Dolphin 9550 Dolphin 9501 Dolphin 9551 For details, see Dolphin 9500 on page 3-4. For details, see Dolphin 9550 on page 3-6.
Required Safety Labels Dolphin 9500 Series mobile computer meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your Dolphin mobile computer. Location Safety labels appear on the back panel of both terminals.
Dolphin 9500 Series Batch Terminal The following are the required safety labels for batch terminals that appear on the back panel: Dolphin 9500 Dolphin 9550 FOR HOME OR OFFICE USE Tested to Comply With FCC Standards This Class B Digital apparatus complies with Canadian ICES-003. Cet appariel numerique de la Classe B est conforme a la norme NMB-003 du Canada. Opening Voids Warranty. No user serviceable parts. N10410 Made in USA of US & imported parts. N10410 Hand Held Products, Inc. www.hhp.
Dolphin 9500 Series WLAN or WPAN Radio Dolphin 9500 Series RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC). 802.11b The following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with an 802.
Bluetooth The following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with a Bluetooth radio: Dolphin 9500 Dolphin 9550 FOR HOME OR OFFICE USE Tested to Comply With FCC Standards This Class B Digital apparatus complies with Canadian ICES-003. Cet appariel numerique de la Classe B est conforme a la norme NMB-003 du Canada. Contains Socket Radio FCC ID: LUBBTM-1 Made in USA of US & imported parts. Canada: 1693B9504 No user serviceable parts.
Dolphin 9500 WWAN Radio Dolphin 9500 Series RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC). Note: The Dolphin 9500 model is the only terminal in the Dolphin 9500 Series that can be equipped with a GSM/GPRS radio for WWAN functionality.
FCC Compliance Dolphin mobile computers meet or exceed all applicable standards and have been manufactured to the highest level of quality. Dolphin 9500 Series Batch Terminal Dolphin 9500 Series Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Dolphin 9500 Series RF Terminal with 802.
RF, Regulatory, and Safety Agency Approvals for 802.11b and Bluetooth Parameter Specification RF Approvals U.S.A Canada FCC Part 15.247 RSS 210 RF, Regulatory, and Safety Agency Approvals for GSM Parameter Specification RF Approvals U.S.A Canada FCC Part 24 RSS 133 Dolphin 9500 Series 802.11b and/or Bluetooth R&TTE Compliance Statement The HHP Dolphin 9500RF and Dolphin 9550RF are in conformity with all essential requirements of the R&TTE Directive (1999/ 5/EC).
Dolphin 9500 Terminal GSM R&TTE Compliance Statement Note: Dolphin 9550, Dolphin 9501, and Dolphin 9551 terminals do not support GSM radios. The HHP Dolphin 9500RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC).
1 - 10 Dolphin® 9500 Series Mobile Computer User’s Guide
2 Getting Started Overview Dolphin 9500 Series terminals are Windows Mobile-based with a unique, ergonomic shape designed for single-handed use and 64 MB RAM and 32 MB non-volatile Flash memory. To install additional memory, you can use the Secure Digital (SD) memory interface. The industrial, mechanical connector supports serial RS-232 up to 115 Kbps and USB communications up to 12 Mbps. The IrDA port enables you to exchange data with IrDA compliant devices, such as portable printers.
Dolphin 9500 Series Terminals There are four terminals in the Dolphin 9500 Series: Dolphin 9500, Dolphin 9550, Dolphin 9501, and Dolphin 9551. All models can be configured with the available options, except for GSM. Only the Dolphin 9500 terminal can be equipped with a GSM (WWAN) radio. Dolphin 9500 The Dolphin 9500 terminal offers an ergonomic form factor and is the only terminal of the series that can be configured with a GSM radio. For details, see Dolphin 9500 on page 3-4.
Dolphin 9500 Series Peripherals Each of the following items is sold separately to enhance your Dolphin 9500 Series terminal’s capabilities. Dolphin HomeBase™ The Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communications, which enable it to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less that four hours.
Dolphin 9500 Series Accessories Each of the following items is sold separately to enhance your Dolphin 9500 Series terminal’s capabilities. Dolphin Mobile Charger The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. The cable powers the terminal and charges its main battery in less than four hours.
Image Engine Options Dolphin 9500 and Dolphin 9550 terminals can be equipped with one of the following engines: • IMAGETEAM™ 4100SR with green aimer, decodes from 2.5 to 12.5 in (6.3 to 32 cm) • IMAGETEAM™ 4100SF with green aimer, decodes from 2.1 to 8.9 in (5 to 22.6 cm) • IMAGETEAM™ 4100HD with green aimer, decodes from 2.2 to 6.5 in (5.6 to 16.5 cm) Note: Specifications are for 100% UPC Code. Dolphin 9501 and Dolphin 9551 terminals can be equipped with one of three laser engines.
Using the Dolphin 9500 Series for the First Time 1. Unpack the Carton and Verify its Contents 2. Install the Main Battery Pack 3. Charge the Main and Backup Batteries 4. Initialize the Mobile Computer 5. Align the Screen 6. Complete the Opening Screens 7. Set the Time Zone 8. Let Autoinstall Run 9. Verifying Operations with HHP Demos Step 1.
Step 3. Charge the Main and Backup Batteries The power supply for the Dolphin mobile computer consists of two types of battery power: the main battery pack installed on the back panel and the backup battery that resides inside the terminal. The main battery powers the terminal. The internal backup battery charges off the main battery and maintains the application data stored in RAM and system clock for up to 30 minutes when the terminal’s main battery pack is completely discharged or removed.
Step 4. Initialize the Mobile Computer 1. Power on the terminal by pressing the POWER or SCAN key. The decode LED lights and the scan LED blinks for approximately three seconds. Do NOT press any keys while the terminal is booting up. 2. The terminal initializes and the HHP splash screen displays for a few seconds. The Build numbers indicate the software version number. 7.XX Bootloader 7.XX Kernel 7.XX Keyboard 3. The system performs a hard reset.
Step 6. Complete the Opening Screens After aligning the screen, follow the directions on the screen which take you through a simple exercise showing how to use the stylus and pop-up menus. Note: HHP recommends using screen protectors for Dolphin 9500 Series terminals; especially for those terminals used within applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen and are easily installed.
Step 8. Let Autoinstall Run For each program that loads, a status bar indicates that the program is loading. Autoinstall occurs after each hard reset. Do NOT touch the keyboard or the screen while programs are loading. All configurations of the Dolphin 9500 Series install HHP Demos and HHP Utilities. If the terminal is configured with a wireless radio, the appropriate radio drivers and utilities for each radio install. After Autoinstall is complete, the terminal performs a soft reset automatically.
Step 9. Verifying Operations with HHP Demos The Dolphin 9500 Series mobile computer comes loaded with HHP Demos you can use to verify imaging and decoding. Verify Imaging The Image Demo enables you to use the imager to capture an image. 1. Go to Start > Demos > Image Demo. The image demo opens. 2. Point the terminal at an object and press the SCAN key. A preview of the object appears on the terminal screen. 3. Release the SCAN key. The image is captured.
Resetting the Terminal There are two ways to reset the terminal: a soft and a hard reset. Soft Reset (Warm Boot) A soft reset re-boots the device without losing RAM data. You would perform a soft reset when • the terminal fails to respond. • after installing some software applications. • after making changes to certain system settings, such as network cards. 1. Press and hold the Control (CTRL) and the Shift (SFT) keys for approximately five seconds. 2.
3 Dolphin 9500 Series Hardware Overview System Features Processor Dolphin 9500 Series terminals are equipped with an Intel X-Scale 400MHz RISC microprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerful Windows Mobile platforms on the market. Operating System The Windows Mobile platform provides a compact, highly efficient, scalable operating system.
Front Panel Features This section describes features on the front panel on Dolphin 9500 Series terminals.
LEDs The two light emitting diodes (LEDs) located at the top of the LCD display flash and illuminate during resets and scanning/imaging. Both can be programmed by various software applications. Scan LED - Located in the upper right corner, this LED lights red when you press the SCAN key. Decode LED - Located in the upper left corner, this LED lights green when a scanned bar code is successfully decoded. Display Dolphin 9500 Series terminals feature a 3.
Back Panel Features Because the back panel of the Dolphin 9500 and the Dolphin 9550 are different, each is featured in its own section. Dolphin 9500 The following graphic describes features on the back panel of the Dolphin 9500 terminal.
Image Engine Window Dolphin 9500 Series terminals have an optional image engine that reads and decodes linear, stacked linear (PDF417), and 2D matrix bar code symbologies. With the latest CMOS-based technology, the engine works like a digital camera and enables digital image capture, signature capture, and reading of OCR characters. Digital images taken with Dolphin 9500 Series terminals have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition.
Dolphin 9550 This section describes the back panel of the Dolphin 9550. It contains the same features as the Dolphin 9500 described in the previous section with the additions of • • • a pistol-grip handle to hold and maneuver the terminal with greater ease, a scanner/imager trigger on the handle that activates the scan, and rubber bumpers that enable the terminal to rest safely and securely when not in use. The following is a graphic of the 9550 back panel.
Rubber Bumpers The following graphic shows the Dolphin 9550 in a nose-down position, resting on its rubber bumpers. Rubber Bumpers Stylus - inside the handle Stylus The stylus is used to operate the touch screen display. The Dolphin 9550 stores the stylus inside the pistol-grip handle. Dolphin 9501 and Dolphin 9551 See Dolphin 9551 and Dolphin 9501 on page 11-1.
Side Panel Features DOL P H IN 9 500 The following graphic shows the left, side panel. IrDA Port Access Door to the SD Memory Audio Jack (2.5mm) IrDA Port The Infrared Data Association or IrDA port communicates with IrDA-enabled devices such as PC’s, printers, modems, or other Dolphin 9500 Series terminals. The maximum speed is 115kbps. SD Memory Dolphin 9500 Series terminals contain an access door to an industry-standard SD memory interface.
Bottom Panel Features This following graphics describe the bottom panel of the Dolphin 9500 Series. Hand Strap Clip 1 3 2 10 11 Mechanical Connector Note: Signals referenced are for a DTE device. 4 5 6 7 8 9 12 13 14 15 16 17 Pin # Description 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 +USB PWR N/C N/C N/C N/C GND 5V OUT DTR -USB USB DET RI DSR RXD RTS TXD CTS Mechanical Connector The bottom panel of the Dolphin 9500 Series features a custom, industrial-grade connector with 17 pins.
Batteries Dolphin 9500 Series features intelligent battery technology. There are two types of battery power: the main battery pack installed in the back panel and the backup battery located inside the terminal. They are designed to work together to prevent data loss when the terminal is in use over long periods. Both batteries must be completely charged before using a Dolphin terminal for the first time. Main Battery Pack ! Use only the Li-ion battery packs provided by HHP.
Managing Battery Power Data and files saved on Dolphin 9500 Series terminals may be stored in RAM; therefore, to help prevent data loss, maintain a continuous power supply to the terminal. When the main battery pack becomes low, the Low Battery Charge icon appears in the notification tray at the top of the screen. The Critical icon appears when the battery is critically low. There is also a Low Battery icon that appears when the backup battery is low.
Checking Battery Power Tap Start > Settings > System tab > Power. The Battery tab opens displaying the charge status of both the installed Li-ion battery pack and the NiMH backup battery inside the terminal. Power system settings contains three tabs: Battery, Wireless, and Advanced. For more information, see Power on page 5-11.
Dolphin 9500 Series Technical Specifications System Architecture Processor: Intel X-Scale PXA255 400MHz Development Environment: HHP Dolphin SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 HHP Dolphin .NET SDK for Pocket PC 2002 and 2003 - supports Visual Studio.NET 2003 (VB.NET and C#.NET) HHP Dolphin GSM/GPRS SDK Add-on for Pocket PC 2003 - supports Embedded Visual C++ 4.0 and Visual Studio.
Dolphin 9500 Series Technical Specifications Weight: 9500 Terminal – Batch: 19.7 oz. (558 gm), WLAN: 20.2 oz. (573 gm), WPAN: 20 oz. (567 gm), WLAN/WPAN: 20.3 oz. (576 gm) 9501 Terminal – 22.65 oz. (642 gm), all versions 9550 Terminal – Batch: 23.4 oz. (663 gm), WLAN: 23.9 oz. (677.5 gm) 9551 Terminal – 25.8 oz.
4 Using Dolphin 9500 Series Mobile Computers Entering Data To enter data, you may: • • • • Use the imager to capture images or scan bar code data into data fields Use the 35-key, 43-key, or 56-key keyboards Use the Soft Input Panel (SIP) Use Microsoft® ActiveSync® to synchronize or copy information from your desktop computer. For more information, see Using ActiveSync on page 6-2.
Today Screen When the terminal powers one for the first time, you see the Today screen. You can also display it by tapping Start and then Today. On the Today screen, you can see at a glance important information for the day.
Navigation Bar The navigation bar is located at the top of the screen. It displays the active program and current time, and allows you to switch to programs and close screens. Tap to open a program you have recently u Tap to open a program Tap to see additional programs Tap to see to customize your terminal Command Bar Use the command bar at the bottom of the screen to perform tasks in programs. The command bar includes menu names, buttons, and the Input Panel button.
Pop-Up Menus With pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program. To access a pop-up menu, tap and hold the stylus on the item name of the action you want to perform the action. When the menu appears, lift the stylus, and tap the action you want to perform.
Selecting Programs To see additional programs loaded on your terminal, tap Start > Programs. The Programs screen displays the programs that are not listed on the Start menu. To open a program, tap once on the icon. Note: Some programs have abbreviated labels underneath the icon. To see the full spelling of an abbreviated label, tap and hold the stylus on the label. Drag the stylus off the label so that the command is not carried out.
Using the Imager The terminal houses a compact image engine that instantly reads all popular 1D and 2D bar codes and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image engine can also capture digital images, such as signatures and pictures of damaged inventory. Images are saved in industry-standard file formats.
Scanning Position Options The aiming beam is smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit. Symbologies with larger bars or elements (mil size) should be read farther from the unit.
Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments. Note: The Dolphin 9551 does not support image capture. Image Preview When the imaging process is initiated, Dolphin touch screens display a preview of the object. This is a live video image of what the imager is currently viewing.
Using the Keyboards The Dolphin 9500 Series feature three keyboard options: 35-key numeric/alpha keyboard, 43-key alpha/numeric keyboard, and 56-key full alpha/numeric keyboard. Each keyboard is backlit for easy viewing in various lighting conditions and contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each.
Using the Function Keys Name Key Function Backlight By default, the Backlight key turns the keyboard backlight on and off. See Adjusting the Backlight on page 4-15. Backspace (BKSP) This key appears on both the 35- and 56-key keyboards. The BKSP key moves the cursor back one space each time the key is pressed. If you are typing text, it deletes the previous character each time it is pressed. On the 43-key keyboard, the backspace is a shifted function; press Red + SP to backspace.
Using the Modifier Keys All three Dolphin 9500 Series keyboard options feature the standard PC keyboard modifier keys, Shift (SFT), Alt, and Control (CTRL) as well as Blue and Red modifier keys. Name & Key Function Shift (SFT) The SFT key modifies only the next key pressed; it must be pressed before each key you wish to modify. SFT toggles the keyboard between uppercase alphabet mode and lowercase alphabet mode.
35-Key Numeric/Alpha Keyboard The following graphic displays the 35-key numeric/alpha keyboard. SCAN key Power key Shift key Alpha Lock key Escape key Tab key Enter key Navigation keys Alpha Lock Indicators Space key Delete key Function keys Backspace key Backlight key CTRL, Blue, Red, ALT Modifier keys Alpha Lock Key (ALPHA) Because the 35-key keyboard defaults to numeric mode, the Alpha Lock key appears only on the 35-key keyboard.
43-Key Alpha/Numeric Keyboard The following graphic displays the 43-key alpha/numeric keyboard. SCAN key Power key Shift key Number Lock key Escape key Tab key Enter key Navigation keys Number Lock Indicators Backlight key (use with SFT to delete) Space key (use with SFT to backspace) CTRL, Blue, Red, ALT Modifier keys Number Lock (NUM) Because the 43-key keyboard defaults to alpha mode, the Number Lock key appears only on the 43-key keyboard.
56-Key Full Alpha/Numeric Keyboard The following graphic displays the 56-key alpha/numeric keyboard. SCAN key Power key Escape key Backlight key Tab key Enter key Shift key Navigation keys Insert key Space key Backspace key Delete key CTRL, Blue, Red, ALT Modifier keys Note: To type a “Z” on this keyboard, press Red + Y. Key Combinations There are keyboard combinations for specific functions and special characters on each keyboard.
Adjusting the Backlight Both the keyboard and the display are backlit to enable better viewing in low-light conditions. All keyboards contains a Backlight key that toggles the backlight on and off; see Backlight on page 4-10. Keyboard By default, the Backlight key turns the keyboard backlight on and off for both color display and monochrome terminals. Display Backlight functionality differs for color and monochrome displays. Color Display The backlight for the color display is user-defined.
Monochrome Display Backlight The backlight for monochrome displays turns on and off when you press the Backlight key, but not when you tap the screen. Contrast In addition to the backlight, monochrome displays feature contrast adjustment. Adjusting the Contrast You can adjust the contrast using the keyboard or system settings.
Communication Media Options Mechanical Connector The 17-pin, industrial-grade, mechanical connector on the bottom panel is designed to work only with HHP sold/manufactured communication and charging peripherals. Via these peripherals, the connector supports USB and RS-232 communications, enabling the user to connect the Dolphin terminal to external devices such as scanners and printers. For more information about the connector, see Mechanical Connector on page 3-9.
Radio Options Dolphin 9500 Series terminals can be configured with one or a combination of the following radios: • • • 802.11b Bluetooth GSM/GPRS (9500 only) Please note that the 9550 supports all radio options and configurations EXCEPT FOR GSM/GPRS. Available Radio Combinations Dolphin 9500 Series terminals can be configured with more than one radio. Co-located Radios Some combinations are co-located, which means that you can use only one radio at a time.
Powering Up a Radio Requirements To successfully power up a radio, both the hardware module and the software driver must be installed on the terminal. If the module is present, the radio appears in the Radio Manager. However if the driver is not installed, you cannot successfully power up the radio. Attempting to do so produces an error in the Status field that tells you that the driver is not installed. To Power Up a Radio or Radio Combination 1.
Using the Soft Input Panel (SIP) Use the SIP to enter information in any program on the Dolphin terminal. You can either type on the soft keyboard or write on the touch screen using Letter Recognizer or Block Recognizer. In either case, the characters appear as typed text on the screen. To show or hide the SIP, tap the Input Panel button. Tap the arrow next to the Input Panel button to see your choices.
2. Write a letter in the box. When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Letter Recognizer, with Letter Recognizer open, tap the question mark next to the writing area . Using the Block Recognizer With Block Recognizer you can input character strokes using the stylus. 1. Tap the arrow next to the Input Panel button and then Block Recognizer. 2. Write a letter in the box.
Input Panel Options You can set input options by going to Start > Settings > Personal tab > Input.
Writing on the Screen In any program that accepts writing, such as the Notes program, and in the Notes tab in Calendar, Contacts, and Tasks, you can use your stylus to write directly on the screen as you would on paper. To write on the screen, tap the Pen button to switch to writing mode. This action displays lines on the screen to help you write. Note: Some programs that accept writing may not have the Pen button. See the documentation for that program to find out how to switch to writing mode.
Drawing on the Screen Drawing on the screen is similar to writing on the screen. The difference between writing and drawing on the screen is how you select items and how they can be edited. To create a drawing, cross three ruled lines on your first stroke. A drawing box appears. Subsequent strokes in or touching the drawing box become part of the drawing. Drawings that do not cross three ruled lines will be treated as writing. For example, selected drawings can be resized, while writing cannot.
Status Icons Status Icon Meaning Turns all sounds on and off Backup battery is low Main batteries are charging Main batteries are low Main batteries are very low Main batteries are full Synchronization is beginning or ending Notification that one or more e-mail messages were received Note: The Notification icon displays if more notification icons need to be displayed than there is room to display them. Tap the icon to view all notification icons.
Finding and Organizing Information The Find feature on your Dolphin mobile computer helps you quickly locate information. On the Start menu, tap Find. Enter the text you want to find, select a data type, and then tap Go to start the search. To quickly find information that is taking up storage space, select Larger than 64 KB in Type. You can also use the File Explorer to find files and organize these files into folders. On the Start menu, tap Programs, and then File Explorer.
5 Settings Overview Customized settings are available on the Start menu - go to Start > Settings and settings screen opens. Settings consists of three tabs: Personal, System, and Connections. Personal Tab System Tab Connections Tab Tab This tab enables you to … Personal Customize buttons, set SIP options, and adjust headset settings; see Personal Tab on page 5-2. System Adjust system settings; see System Tab on page 5-6.
Personal Tab To access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab. Button Name Tapping this icon enables you to … Buttons Customize buttons to perform functions. To use this setting, the HotKeys HHP Utility must be initialized. Tap Start > HHP Utils > HotKeys (the icon is the same). The HotKeys utility initializes. Return to the Personal tab and tap Buttons. Headset Adjust audio settings for headset use; see Headset Control on page 5-5.
Modifying the Start Menu You can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing or moving the program, you are simply creating a shortcut to it from the Start menu. Using System Settings 1. Tap Start > Settings > Personal tab > Menus > Start Menu tab. 2. Select the program you want to add and tap OK to save. 3. Tap the Start menu. 4. Verify that the shortcut to the program appears on the Start menu.
3. Tap and hold on the program, then tap Copy on the pop-up menu. 4. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. 5. Tap the Start menu. 6. Verify that the shortcut to the program now appears on the Start menu. Using ActiveSync on the Desktop Computer You can use the Explore feature of ActiveSync on your desktop computer to navigate through the files on your Dolphin terminal.
Headset Control The Headset Control setting enables you to adjust audio settings while using a headset. Headset Type Stereo headphone Select this option if you are using a headset for audio output only. If so, you need to use the microphone on the terminal (Microphone, page 3-2) for audio input; i.e., listen via the headset and speak into the microphone. These types of headsets usually contain two earpieces for stereo sound. Tap OK to save your selection.
System Tab The System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting. About The About system setting displays specific information about what is loaded on the terminal. It contains three tabs: Version, Device ID, and Copyrights. Version tab 5-6 Displays the information about the software, operating system, and processor of the terminal.
Device ID tab Copyrights tab Displays the information the terminal uses to identify itself to other devices. It can be important to know this information if the Dolphin terminal is going to be part of a networked system of devices. Device name: Displays the system’s default name. This is the name used by ActiveSync. Description: Displays the description of the device ID. Displays important copyright information.
Memory The Memory system setting enables you to review and manage both RAM (volatile) and IPSM/Storage Card (non-volatile) memory. Dolphin 9500 Series terminals contain 64MB of on-board, volatile RAM memory. Open the Memory setting whenever you receive system messages about memory. There are three tabs: Main, Storage Card, and Running Programs. Main tab This tab displays the available, in use, and remaining RAM memory used for running and storing programs as well as storing program data.
Storage Card tab IPSM This tab displays the current capacity and usage statistics of the selected memory type - IPSM or Storage Card. Select the memory type from the drop-down list; IPSM is selected by default. Total storage card memory The total memory of the memory type selected in the drop-down list. In use The amount of memory being used by the selected memory type. Free The free memory available of the selected memory type.
Running Programs tab Displays the software programs currently using Storage memory. Check this tab when you are receiving out of memory errors or when the mobile computer is running slowly. You can • Select a program in the list and tap Stop to stop it from running (and therefore from using memory), or • Tap Stop All to automatically stop all running programs. ! Anytime you stop a running program, it frees up RAM memory.
Power Power system settings contains three tabs: Battery, Wireless, and Advanced. Tab This tab enables you to … Battery Tab Check the remaining charge of both the main and backup batteries. For more information about the terminal’s batteries, see Batteries on page 3-10.
Tab This tab enables you to … Wireless Tab Determine the power settings for your wireless connection. Select Wireless signals off… when you don’t want to use system power to power up the radio(s). Select Wireless signals on when you want the radio to use system power to transmit. This is the default setting. The list contains the radio firmware installed in the terminal. The selected items are the items using system power.
Tab This tab enables you to … Advanced Tab Determine power time-outs. For On battery power, select from the drop-down list, the number of minutes of inactivity you want to pass before the terminal powers off when running on battery power. For On external power, select from the drop-down list, the number of minutes of inactivity you want to pass before the terminal powers off when running on external power.
Regional Settings Regional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (number of decimal places allowed, for example), currency (using the $ or € symbol, for example), time, and date. These specifications apply to all screens, including the Today screen. The Region tab displays an overview of the region selected in the drop-down list at the top. The terminal is loaded with a number of pre-programmed regional settings.
The results appear below. To see specific settings or change a specific setting, tap on one of the tabs, make the change and tap OK to save it. Remove Programs The Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when you receive messages that the device is out of memory. The programs removed are removed from RAM memory. Any program (usually *.cab or *.
To Remove Programs 1. Tap Remove Programs. In the list, select the program you want to remove. 2. Tap Remove. The following message appears: 3. Tap Yes. Wait while the program is removed. 4. Verify that the program no longer appears in the list. Memory For more detailed memory information, tap memory of “Adjust memory allocation.” The Memory system setting opens. For information about memory settings, see Memory on page 5-8.
Screen The Screen setting enables you to re-align the screen at any time. You would need to re-align the screen if tapping buttons or icons with the stylus no longer seems to work appropriately. Align Screen Tap this button to re-align the screen; see Align the Screen on page 2-8. ClearType Select Enable ClearType to enable ClearType font rendering. You will need to perform a soft reset for the change to take effect.
Connections Tab The Connections tab enables you to manage your network connections. Beam Enables you to verify and adjust the infrared settings of the IrDA port. For details, see Using Infrared on page 6-6. Connections Enables you to configure network connections. This is the connections manager. For details, see Connections Tab on page 5-18. Radio Manager Enables you to power up and power down the radios installed on the terminal. For details, see The Radio Manager on page 4-18. 802.
Accessing the Connections Manager To open the connections manager, tap the Connections icon. The connection manager opens displaying the Tasks tab. The connections manager consists of two tabs: Tasks and Advanced Task tab The Task tab enables you to configure and manage your My Work Network settings. Click on the link to setup or manage existing network accounts. Advanced tab The Advanced tab enables you to configure and manage network parameters and network cards.
Creating an External Modem Connection to an ISP 1. Obtain the following information from your ISP: • • • • ISP dial-up access telephone number, user name, password, and TCP/IP settings. 2. Use a NULL modem cable to connect to an external modem. 3. Tap Start > Settings > Connections tab > Connections > Task tab. 4. Tap Add a new modem connection. The Make New Connection screen appears. 5. Enter a name for the connection, such as "My Connection." 6.
8. Enter the number that should be dialed when connecting to your ISP. Include any special digits such as "*" or "#" (see Establishing Dialing Rules on page 5-30). Tap Next. 9. Now enter any authentication information your ISP requests. 10.You should not need to change any settings in Advanced because most ISPs now use a dynamically-assigned addresses. See Advanced Settings on page 5-21. 11.Tap Finish to complete this wizard.
Port Settings Tab The Port Settings tab has options that should be left alone unless indicated otherwise by your ISP. TCP/IP Tab If your ISP does not use a dynamically-assigned address, enter that information into the TCP/IP tab.
Servers Tab Finally, if your ISP requires special DNS or WINS information, enter it into the Servers tab. Connecting to Your ISP 1. Tap Start > Settings > Connections tab > Connections to open the connections manager. 2. Tap Manage existing connections. 3. Tap and hold on the applicable dial-up settings and select Connect. (You can delete the connection by selecting Delete.) 4. Your modem will dial-out and attempt to create the connection.
Creating an External Modem Connection to Your Work Follow the instructions for Connecting to Your ISP, but select Add a new modem connection under My Work Network. Establishing Exceptions for Work URLs Some companies use periods in their intranet URLs (for example, intranet.companyname.com). If you attempt to connect to one of these URLs, Pocket Internet Explorer will search for the website on the Internet rather than the company's intranet.
Setting up a Proxy Server Connection for Work Connections If you are connected to your ISP or private network during synchronization, the terminal should download proper proxy settings during synchronization from your PC. If these settings are not on your PC or need to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password. 1. Go to Start > Settings > Connections tab > Connections. 2.
• Tap Advanced for advanced settings. This information can be provided only by your network administrator. 5. To change existing settings, under My Work Network, tap Manage existing connections and tap the Proxy tab.
Setting Up a VPN Connection for Work Connections A VPN connection helps you securely connect to servers, such as a corporate network, via the Internet. Ask your network administrator for your user name, password, domain name, TCP/IP settings, and host name or IP address of the VPN server. 1. Go to Start > Settings > Connections tab > Connections. 2. Under the My Work Network heading, tap Add a new VPN server connection. 3. Enter the requested information including VPN type and tap Next. 4.
5. Enter your login details. If finished, tap Finish to complete VPN setup. 6. Otherwise, tap Advanced to access more options. • Enter TCP/IP settings in the first tab; server-assigned IP addresses use DHCP. • Enter Server DNS/WINS information in the Servers tab. Connecting to a VPN Server 1. Go to Start > Settings > Connections tab > Connections.
2. Select Edit my VPN servers. 3. Tap and hold on the server, then select Connect on the popup menu. (Note that through this screen you can delete your VPN server connection.) 1. Your VPN Server is accessed.
Establishing Dialing Rules 1. Tap Start > System > Connections tab > Connections > Advanced tab (see page 5-19). 2. Tap Select Location. 3. Select Use dialing rules. By default two dialing rules profiles exist: Home and Work. 4. Tap Edit to configure either profile. (You can define your own dialing profile by tapping New. A warning appears that your existing modem connections must include the correct country and region area code settings.
5. Tap OK to confirm. Enter the appropriate information on the next screen. 6. Tap Dialing Patterns to change how dialing occurs. 7. Following the format of "e" represents country code, "f" represents area code, and "g" represents the number, enter how local, long distance, and international calls should be dialed. Tap OK to save your changes.
Configuring Network Cards To see the network cards installed on your terminal, tap Start > Settings > Connections > Advanced tab (see page 5-19) > Network Card. Tap on an adapter to review its settings. Server-assigned IP addresses use DHCP. If you make any changes on these tabs, you must tap OK to save the changes, then perform a soft reset to update the registry.
After you tap OK, the following message appears: Tap OK again to save any changes. For details about performing a soft reset, see Soft Reset (Warm Boot) on page 2-12. During the soft reset, the new registry entries created by the changes can be read by the applications that need them. ! Do NOT perform a hard reset (see Hard Reset (Cold Boot) on page 2-12) after modifying an adapter here. Hard resets return the terminal to factory defaults.
5 - 34 Dolphin® 9500 Series Mobile Computer User’s Guide - Preliminary Draft Rev (c)
6 Communications Overview You can exchange information between your Dolphin 9500 Series terminal and other mobile devices, a desktop computer, a network, or the Internet. You have the following connection options: • Connect to your desktop computer and synchronize via Microsoft ActiveSync v3.7 or higher. • Use the infrared (IrDA) port to send and receive files between two devices. • Connect to your ISP.
Using ActiveSync Using Microsoft ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft® Exchange Server on your desktop computer with your Dolphin 9500 Series terminal. You can also synchronize this information directly with a Microsoft Exchange server. Synchronization compares the data on the desktop computer and the terminal and updates both with the most recent data so that the information on both is identical.
Synchronizing from the Terminal ActiveSync must be setup on your desktop computer and the first synchronization process completed before you initiate synchronization from the terminal for the first time. To initiate synchronization the first time, tap Start > ActiveSync. The synchronization process begins. View connection status. Tap to connect and synchronize. Tap to stop synchronization. View synchronization status. Tap to synchronize via IR or change synchronization settings .
Exploring Your Terminal from the Desktop Computer When the terminal and desktop computer are connected, open the main ActiveSync window (on the desktop), and click Explore. The Mobile Device folder opens in Windows Explorer. The terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting as you would for moving files between folders on your hard drive.
1. On the PC, double-click the *.exe or *.setup.exe file. The installation wizard begins. 2. Follow the directions on the PC screen. The installation process includes transferring the software to the terminal. If the File is Not an Installer: Some programs cannot be installed on PCs because they are designed for terminals. In these cases, the appropriate files must be stored on the host PC, transferred via ActiveSync, and installed on the terminal.
Using Infrared Dolphin 9500 Series terminals contain infrared or IrDA ports on the left side panel (see IrDA Port on page 3-8). Using these ports, you can send and receive data between the terminal and other devices equipped with infrared. This can include, but is not limited to, Windows Mobile information such as Contacts and Tasks, as well as software upgrades. Verify That the IrDA Port is Enabled The IrDA port must be enabled to transmit data.
Verify That Beam Settings Are Set to Receive The Beam Settings must be set to receive for the terminal to receive data from other infrared devices. To verify, tap Start > Settings > Connections tab > Beam.
Sending and Receiving Information To send or receive, the IrDA ports of both devices - whether it’s two terminals, or a terminal and a host device - must be aligned with each other and within a close range. The maximum data-transfer speed is 115 Kbps. Sending 1. Align the IrDA ports. 2. Open the program where you created the item you want to send and locate the item in the list. You can also beam files, but not folders, from File Explorer. 3. Tap and hold the item. A pop-up menu appears.
Troubleshooting If the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start > Programs > Infrared Receive. The terminal searches for the sending device.
Using an ISP The communication software for creating an ISP connection is already installed on your device. Your service provider should provide the software needed to install other services, such as paging and fax services. After you are connected, you can send and receive e-mail messages by using Inbox and view web pages using Pocket Internet Explorer. For more information, see Inbox on page 10-12. You can also download software applications from the web.
7 Wireless LAN Communications with 802.11b Overview Dolphin 9500 Series terminals are available with an on-board 2.4 GHz 802.11b (Wireless Local Area Network) WLAN radio that uses Direct Sequence Spread Spectrum (DSSS) technology to spread the signal continuously over a wide frequency band at a data rate of up to 11 Mbps. In addition, the open software architecture makes the Dolphin 9500 Series a complete solution for a variety of wireless mobile data collection applications.
802.11b Settings You can access the configuration utility two ways: 1. Tap Start > Settings > System tab > 802.11b Settings. This icon appears on the System tab only if there is an 802.11b radio installed on the terminal. 2. Tap the Status icon in the system tray - see The Status Icon on page 7-12. The 802.11b Settings utility consists of four tabs: Status, Config, Advanced, and About. Each tab is described in its own section in this chapter.
Status Tab 802.11b Settings always opens to the Status tab, which displays the current 802.11b settings. Field Description Current Channel Shows the RF channel currently used by the radio. Current TX Rate Shows the current transmit rate. This can be 1 Mbps, 2 Mbps, 5.5 Mbps, or 11 Mbps. Disable/Enable Radio Tap this button to disable/enable the radio. Rescan Tap this button to start a rescan process to search for an AP with a stronger signal in the network.
Field Description More Info Tap this button to display detailed TCP/IP information as shown in the following screen: Ping Tap this button to open the Ping Utility. 7-4 Field Description IP Address Displays the current IP address. You can enter another IP address to ping it. Size (Bytes) Displays the current size in bytes; 32 is the default. You can select up to 8192 bytes in the drop-down list.
Field Description Timeout (ms) Displays the current timeout; 500 is the default. Increase or decrease it by tapping the up and down arrow buttons. Clear Tap this button to clear IP Address input and the ping statistics field. Ping Tap this button to ping the IP address entered in the input field. Ping Statistics This section lists the pinging IP address and the pinging results. Config Tab The Config tab provides a list of all access points (APs) and peer stations in range.
Icon Name Description Down Tap this button to move the selected SSID down one place in the Preferred Profile list. Remember that the terminal accesses the SSIDs in this list in the exact order that they appear; moving an SSID up or down in the list determines the order of contact. Active SSIDs The Active SSIDs table lists all access points or peer stations (creator of IBSS) in the vicinity of the host. It displays only those SSIDs that accept broadcast associations.
To Create a New Profile In the Preferred Profiles section, tap the New button Authentication. . A screen opens with two tabs windows: Network Profile and Network Profile Tab Field Description Network Name &Type Section SSID Enter an SSID, which is the Network Name. Check with your network administrator for Network Name (SSID). TX Rate Choose the transmit rate from the drop-down list - 1MB, 2 MB, Auto 1/2 MB, 5.5 MB, 11 MB, or Fully Auto. The transmit rate is set to Fully Auto by default.
Authentication Tab On the Authentication tab, you configure the WEP encryption key for secure wireless communication. To use WEP, the encryption key must be configured as part of the profile before connecting. For more information about configuring a profile, see To Create a New Profile on page 7-7. Field Description *Authentication Algorithm This drop-down list is active and configurable only when the WEP Key is enabled for the selected SSID profile.
Field Description *Enable 802.1X This option and drop-down list is active only when the WEP Key is enabled. Select this option if access to the network needs group authentication, then select the 802.1X security standard - PEAP or TLS - from the drop-down list. *Properties Tap the Properties button to choose the certificate that applies. Accessing 802.1x networks require personal certificates for authentication. *Please note that 802.
Advanced Tab Field Description Power Save Mode This drop-down list determines the settings for Power Save Mode. Disable – Disables the Power Save mode. Always Enable – Enables Power Save mode. This is the default setting. Auto Enable – Automatically enables the Power Save mode when the terminal is running on battery power and automatically disables Power Save mode when the terminal is running on external power. Slider The slider is active only if Power Save Mode is enabled.
About Tab This window provides Version Number and time of build for Network Driver, Configuration Utility, and NIC Firmware.
The Status Icon You access the 801.11b Settings by tapping and holding on the Status icon in the task tray at the bottom of the Today screen. The following menu pops up: Menu Option Selecting This Option… Wireless Radio On Turns on the radio. LED is on and the Link Icon displays with signal strength. Wireless Radio Off Turns off the radio. A pop-up window will ask for your confirmation.
802.11b Wireless Security Supplement AEGIS Client® offers the most comprehensive IEEE 802.1X supplicant for securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.1X and can be configured to work with almost any network equipment - wired or wireless - that supports the 802.1X authentication standard. The Client is interoperable with 802.1X-capable wireless access points and authentication servers including Microsoft's IAS and Cisco's ACS.
Required Network Configuration Information Worksheets Because AEGIS Client enables your terminal to access a network that is protected by the IEEE 802.1X protocol, you must configure EAP data communication to match your network server parameters. If the EAP configuration doesn’t match your network configuration, you can’t access the network. Installing and configuring the Client usually takes less than 15 minutes, provided you have the required equipment, software, and configuration information.
TLS/SmartCard Worksheet To configure AEGIS Client to use TLS/SmartCard authentication, you need to know: 1. Is a client certificate required? ____ No. ____ Yes. This file needs to be installed on your machine by your network administrator. 2. Should the AEGIS Client validate the server certificate chain? ____ No. Skip Questions 3-4. ____ Yes. 3. Will the server accept any trusted Certificate Authority (CA), or is a particular CA required? ____ Any trusted CA is acceptable.
TTLS Worksheet To configure with TTLS authentication, you need to know: 1. Use Windows user name and password for authentication? (Applies only to Windows clients.) 2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive. User name:_______________________________________ 3. Is a client certificate required? ____ No. ____ Yes. This file needs to be installed on your machine by your network administrator. 4.
This usually includes the server’s domain, for example: server.big_school.edu. _____________________________ PEAP Worksheet To configure AEGIS Client with PEAP Authentication, you need to know: 1. Use Windows user name and password for authentication? (Applies only to Windows clients.) 2. If not, what is your unique user name? If a second set of credentials is required, you need to know the exact user name. This is usually case-sensitive. User name:_______________________________________ 3.
Opening the Client To access the client the first time, tap Start > Programs > Meetinghouse AEGIS Client. After the Client has been activated, you can: 1. Tap Start. The icon appears in the quick start tray on the Start menu. Tap the icon to open the Client. 2. Tap the icon in the lower left corner of the command bar. Icon Indicators The color of the icon indicates the status of the controlled ports. Icon Color This color icon indicates that … Green Authentication succeeded.
The Main Screen On the terminal, open the Client. The main screen opens displaying a list of ports on the system’s network interface cards, You manage ports on this screen. Port Status icon Port Status Icon The main screen contains a port status icon to the left of each port listed. The color of this icon indicates the status of the port. The color of the icon changes as the port starts authentication, negotiates with the access point and/or authentication server, and then joins the network.
Client Menu To open the client menu, tap Client in the command bar along the bottom of the window. Menu Item Tapping this item… Close Closes the Client's interface, while leaving the client running. Start/Stop Starts or stops 802.1X authentication. After you finish the initial configuration, tap the network interface and tap Start. If the port is already active, tap Stop first, then Start to force the program to read the new configuration file. Restart Same as a Stop followed by Start.
View Menu To access the View menu, tap View. The Standard and Advanced Views control the number of columns displayed in the main menu. Menu Item Tapping this item… Standard View Displays the Port (adapter name) and State columns. This is the default view. Advanced View Displays the Port (adapter name), State, Primary Wireless Network, Wireless Network, and MAC Address of AP columns. Scroll right to see all columns.
Event Log The Event Log is a text file that contains status information from the logging function. Each entry is listed sequentially with a time stamp and a text message. Tap Refresh to retrieve the most current information and display it in the log immediately. Tap Close to return to the main screen. For more information about logging, [INSERT CROSS-X] Help Menu Tapping Help opens the help menu. Select Online Help to access online help. Select About to review software version information.
Status Bar The status bar is displayed at the bottom of the main screen and indicates the connection status between the network card and the access point. Status Bar The status bar displays one of the following depending on the status of connectivity: • “Not Associated” • “AP : [Name of the SSID] MAC : [MAC address].
Port Menu On the main screen, tapping on a port opens a popup menu that allows the port to be enabled or disabled, configured, or deleted. The port menu enables you to use 802.1X authentication, change the port configuration, or remove it from the port list. If there are no entries in the Port list, follow the advice in the troubleshooting section to resolve the problem. The Port menu options are: Enable and Disable These commands enable or disable 802.1X authentication on the port.
Configuring the Client The Client is configured in two separate areas: 1. Client Configuration area - enables you to configure user settings and is accessed from the Client menu in the command bar. 2. Port Settings area - enables you to configure Network Properties settings for individual wireless networks and is accessed from the Port menu. Configuration Screens Both Client Configuration and Port Settings areas lead you through a series of setup screens.
Client Configuration Area Each user account needs to define the protocol and the credentials used to authenticate a user. Because Windows Mobile devices are usually small devices with a single NIC and, usually, a single user, the initial configuration is usually the only time the software needs to be set up. The Client will need to be reconfigured if the device is used on multiple networks, or if different users share the computer. Note: Fields are be grayed out if not relevant to the selected protocol.
User Tab The User settings tab defines the protocol and the credentials used to authenticate a user. Field Description Profile Multiple user credential profiles can be created for use when the user roams from one network to another. The drop-down list contains existing authentication credential profiles. Select a profile from the list to edit it in the fields that follow. Tapping Add permits new profiles to be added to the list. A screen appears where you can enter a name for the new profile.
Field Description Identity This is the 802.1X identity supplied to the authenticator. The identity value can be up to 63 ASCII characters and is case-sensitive. For tunneled authentication protocols such as TTLS and PEAP, this identity (called the Phase 1 identity) is sent outside the protection of the encrypted tunnel. Therefore, it is recommended that this field not contain a true identity, but instead the identity “anonymous” and any desired realm (e.g. anonymous@myrealm.com).
Field Description Password The password used for the tunneled authentication protocol specified. It may contain up to 63 ASCII characters and is case-sensitive. Asterisks appear instead of characters for enhanced security. Protocol This parameter specifies the authentication protocol operating within the secure tunnel. The following protocols are currently supported for TTLS: EAP-MD5, CHAP, PAP, MS-CHAP and MS-CHAP-V2.
Field Description Disable Wireless Zero Config Use this option only as directed by technical support. Port Manager Timeout The interval at which the client polls the ports. This is used under different circumstances, for instance after physical changes such as card removal or insertion have been detected. This value should not be changed from the 10-second default unless so advised by technical support. Selecting this option disables other wireless utilities whether the Client is running or not.
Field Description Server name must be This is either the server name or the domain the server belongs to, depending on which option is selected below the text field. During authentication, this name will be compared to the server certificate’s Subject: CN field. Must match exactly When selected, the server name entered must match the server name found on the certificate exactly.
Port Settings Area In the Port Settings area, you configure network parameters for each port listed on the main screen; see The Main Screen on page 7-19. Accessing the Port Settings Area 1. On the main screen, tap and hold on a port. The Port popup menu appears; see Port Menu on page 7-24. 2. Tap Configure. The Port Settings Configuration screen opens displaying the Wireless Networks tab. On this tab, You… Wireless Networks Tab Set the parameters for Network Access Points and underlying protocol.
Wireless Networks Tab Field Description Available Networks Section This section displays the networks the terminal recognizes as available to connect to. When the Client is first installed, there are no entries in the Available Networks list. Scan Tap this button to see a list of networks broadcasting their availability. Note: You can also attach to networks who are not broadcasting. Move to Configured This button activates only after Scan has been tapped and available networks have been retrieved.
Field Description Add Tap this button to manually add a network to the Configured Networks list if • the access point does not broadcast its SSID or • you are pre-configuring the client for an access point that is not currently in range. For more information, see Adding a Wireless Network Configuration on page 7-36. Remove Tap this button to remove a selected network in the list. Properties Tap this button to review the properties of a network selected in the list.
Field Description Display EAP notifications This option specifies that the EAPOL notification message will be displayed to the user. An authenticator may use such notification to inform you, for example, about a near password expiration. However, some authenticators send chatty and annoying notifications that may, for the convenience of the user, be suppressed. Note that all notifications are written to the event log even if they are not displayed.
Adding a Wireless Network Configuration To add a wireless network configuration, on the main screen, tap and hold on the port, tap Configure on the Port popup menu, then tap Add in the Network Configurations section of the Wireless Networks tab. The Network Profile screen opens displaying the Profile Info tab. On this tab, You… Profile Info Enter basic profile information for your wireless connection. WEP Mgmt Enter the WEP settings for your wireless connection - see page 7-37.
Profile Info Tab Field Description Network Profile Enter the name of this record. This is the name that appears in the Configured Networks list and, by default, is the same as the broadcast SSID. Note that there is nothing special about the name "default". You could configure any other record similarly and it would behave the same way. Network Name This is the SSID of the access point. If the access point broadcasts its SSID, then this value may be derived from the Available Networks list.
Note: The settings on this tab window are interrelated. This means that selecting one may disable access to others. Field Description Provide encryption key dynamically This option is selected by default. If this option is selected, the other WEP settings on this page are disabled. To enter a custom WEP, de-select this option. The other fields become active. Use key for data encryption Select this option to manually enter a WEP key to encrypt your data to the access point.
WPA Settings Tab The WPA Settings tab enables you to configure WPA settings. Field Description WPA Mode This drop-down list contains the following options: • Disabled - Do not enable WPA mode. This is the default selection. • WPA 802.1x - Enable WPA and obtain key information through the 802.1x protocol. • WPA PSK - Enable WPA with Pre-Shared Key (PSK) information entered in the field below. This mode is used if the 802.1x protocol is not being used for authentication.
If you wish to start with a blank file, exit from the Client (so the icon no longer appears at the lower right of the screen) and delete the log file (log8021x) in File Explorer; see Finding and Organizing Information on page 4-16. When you restart the Client, a new log file is created.
Installing Certificates with CertAdd Certificate Requirements During configuration, you may have specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and should be registered on the authentication server (i.e., RADIUS server) that is used by the authenticator. In addition, your certificate must be valid on the authentication server.
Advice and Workarounds Issue Possible Causes and Solutions The Client will not start on the device with an error message about missing files. Perform a soft reset. The wireless network interface (port) does not appear in the main AEGIS screen. • The license is not valid (If you have entered a time-limited license, is your clock on the device correct?). • Restart the client - on the main screen tap Client > Restart. • Perform a soft reset.
Advice and Workarounds Issue Possible Causes and Solutions I made changes, but they do not appear to have taken effect. Always tap OK before exiting a screen you have changed. Then restart the Client from the Client menu on the main screen. How do I enable peer-to-peer (ad-hoc) mode to have two clients communicate without an access point? • On the Wireless Networks tab, add a new profile to the Configured Network list. • On the Profile Info tab, give each side the same network name (SSID).
How 802.1X Works The network elements in the above graphics are those involved in a typical wireless LAN. When 802.1X is running, a wireless device must authenticate itself with the access point in order to get access to the Existing LAN. With respect to the terms used in the 802.1X standard, access points (APs) function as authenticators and wireless devices function as supplicants. The authenticator keeps a control port status for each Client it is serving.
The RADIUS server can then act as a central repository of user profile information. Such use of a centralized authentication server allows the user to access wireless LANs at many different points, but still be authenticated against the same server. In response to the Access-Request, the RADIUS server sends an Access-Challenge to the AP, which is then relayed in the form of an EAP-Request to the device. The device sends its credentials to the AP, which in turn relays them to the RADIUS server.
Benefits of 802.1X Central User Administration The Client allows network administrators to continue to use RADIUS or another AAA server as their centralized authentication server. In 802.11b, where authentication took place between the access point and the station, there was no concept of passing credentials from the access point to an authentication server. For LANs this was fine. However, as users began to use their devices in remote locations, the security provided became inadequate. 802.
Cisco LEAP The message exchange used by Cisco LEAP is proprietary. This protocol is not a standard EAP type, but is supported by the Client through a licensing arrangement with Cisco. Relative Merits of Authentication Protocols MD5 is the least secure of the EAP protocols as it only does a one-way authentication, and does not support automatic distribution and rotation of WEP keys, increasing the administrative burden of manual WEP key maintenance.
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8 Wireless PAN Communications with Bluetooth Overview Dolphin 9500 Series terminals are available with a Bluetooth radio for WPAN (Wireless Personal Area Network) usage. When the mobile computer is first initialized, the *.cab file and module for Bluetooth are installed. Powering Up the Bluetooth Radio Driver Before using the radio, make sure that the Bluetooth radio is powered up. When the radio driver is powered up, the Bluetooth icon appears in the task tray on the Today screen.
Assign COM Ports Follow these steps to view and/or modify the Bluetooth COM ports. If you are not going to use the IrDA port, you can disable it to free up a port for Bluetooth devices; see Using Infrared on page 6-6. 1. Tap on the Bluetooth icon on the Today screen. Select Advanced Features then My Bluetooth Device. Note: If you installed OBEX, the menu also lists Transfer via Bluetooth. 2. The My Bluetooth Device screen appears. Tap on the COM Ports tab. 3.
Discover Bluetooth Device(s) Follow these steps to discover other Bluetooth devices nearby, including non-phone devices. The Device Discovery Wizard is a more detailed alternative to using the Bluetooth “Get Connected!” Wizard or Bluetooth ActiveSync or Bluetooth LAN Access options. The Device Discovery Wizard allows you to discover any type of Bluetooth device. 1. If not open, launch the Bluetooth Devices folder. Tap on the Bluetooth icon on the Today screen.
2. Tap and hold your stylus on the Bluetooth device you want to bond with. In the pop-up menu, select Bond. 3. Alternatively, after selecting a device, tap on the Bond icon. Or tap on Device, then select Bond. 4. The Bluetooth Device Bonding Wizard launches. Follow the wizard to bond with your selected device.
5. As prompted, make sure the Bluetooth device that you want to bond with is in Bondable mode. 6. If the remote device is set up to accept bonding, a Bluetooth Passkey screen appears. To continue bonding, enter the correct passkey and tap Reply. 7. When you have successfully bonded with the other device, tap Finish. View Device Properties Follow these steps to view the properties of an already discovered device. 1. If not open, launch the Bluetooth Devices folder.
3. Use the General and Services screens to research device properties. If needed, assign a new device type icon by tapping on the arrow buttons in the General screen. You can also use the Device name field to rename the device. When done, tap OK for the setting to take effect. Set Up Your Favorite Device Follow these steps to set up default devices in the Bluetooth Devices folder. Please note that the Get Connected! Wizard automatically assigns the favorite phone. Complete these steps: 1.
2. In the pop-up menu, choose between Large Icons or Details. Large Icons Details Note: In Details view, you can see the Device Class and scroll right to see the current Bonded status. Delete a Device From the Folder If you no longer plan to connect with it, you can delete a device from the Bluetooth Devices folder. 1. If not open, launch the Bluetooth Devices folder. 2. Tap and hold your stylus on the device you wish to delete. In the pop-up menu, select Delete. 3.
Turn Radio Transmitter ON/OFF You may want to turn off the radio transmitter to save power or if you are entering an area with radio restrictions (e.g., an airplane). 1. The Bluetooth icon should appear in the task tray on the Today screen. Tap on the icon. 2. In the pop-up menu, select Turn Transmitter OFF. 3. The Bluetooth Card radio transmitter shuts off. The Bluetooth icon in the task tray becomes gray, as well as relevant menu options (e.g., Get Connected!). 4.
Bluetooth ActiveSync This section explains how to use the Bluetooth ActiveSync feature. It helps you quickly and easily ActiveSync to a notebook or desktop computer with ActiveSync v3.x installed. 1. Tap on the Bluetooth icon. In the pop-up menu, select Bluetooth ActiveSync. 2. The next screens varies depending on if your Bluetooth Devices folder contains any computers, and if one is chosen as your favorite.
(b) Your mobile computer attempts to connect to your selected computer. (c) After a successful connection is made, the status screen reports Connected. Now you are ready to synchronize files, if desired. SCENARIO #3: Your Bluetooth Devices folder contains no computers. (a) When you tap on Bluetooth ActiveSync, a Bluetooth Device Search automatically begins. Note: You can also start the device search by tapping Find in the Bluetooth Devices screen.
Bluetooth LAN Access This section explains how to use the Bluetooth LAN Access feature to quickly and easily connect to a Bluetooth-enabled LAN access point. 1. Tap on the Bluetooth icon. In the pop-up menu, select Bluetooth LAN Access. 2. The next screens varies depending on if your Bluetooth Devices folder contains any access points, and if one is chosen as your favorite. Please refer to the appropriate scenario: SCENARIO #1: Your Bluetooth Devices folder contains no favorite access point.
SCENARIO #2: Your Bluetooth Devices folder contains a favorite access point. (a) When you tap Bluetooth LAN Access, your mobile computer automatically tries to connect with your favorite access point. (b) If your LAN requires a passkey, a screen appears, asking for the passkey. Enter the passkey, then tap OK. (c) After a successful connection is made, the status screen reports Connected. (d) Now you are ready to access your LAN for Internet access, files, etc.
(e) After a successful connection is made, the screen reports Connected. (f) Now you are ready to access your LAN for Internet access, files, etc.
OBEX This section explains how to use the OBEX (object exchange) application to trade business cards, contacts or files with another Bluetooth device that supports OBEX. Bluetooth OBEX application supports five operations: • • • • • • Exchange Business Cards Send a Contact Send a File Browse Remote Device Receive Contact or File Enable File Sharing The first four operations - exchange business cards, send a contact, send a file, and browse remote device - are client-oriented.
2. Make sure the other Bluetooth device is set up to receive a contact. The device must support the OBEX Object Push profile. Note: If the other device is also using the Bluetooth Connection Kit, you can set it up to receive a contact by tapping the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Receive Contact or File. 3. Now you are ready to exchange business cards. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Exchange Business Cards. 4.
3. Tap and hold your stylus on the contact(s) you would like to send. In the pop-up menu, select Send Via Bluetooth. 4. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby. 5. Select the Bluetooth device you wish to send the contact(s) to. If the desired device is not listed, tap Find. 6. Your mobile computer processes and send the contact(s). Send a File 1. Make sure the other Bluetooth device is set up to receive a file.
2. Now you are ready to send a file. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Send a File. 3. If your mobile computer has no devices in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby. 4. Select the Bluetooth device you wish to send a file. If the desired device is not listed, tap Find. 5. In the next screen, tap on the file you wish to send. You can use the Folder and Type drop-down menus to search for your file.
6. Your mobile computer sends the file. Browse Remote Device The Bluetooth File Explorer lets your mobile computer share files with another Bluetooth device. The other device must support the OBEX File Transfer server profile.
4. Select the Bluetooth device you wish to browse. If the desired device is not listed, tap Find. 5. Your mobile computer begins to establish a file sharing connection. 6. After the devices successfully connect, the Bluetooth File Explorer appears. Half of the screen shows contents of the remote device, while the other half shows contents of your device (the local device). The very bottom of the screen reports the connection status.
1. Select the file(s) or folder(s) that you wish to transfer. You can select items from only one device per transfer session. 2. There are two different ways to initiate the transfer: • Tap on the File menu. Select Send to remote or Get from remote, as applicable. The inappropriate option should be gray. • Tap on the Send to remote icon or Get from remote icon, as applicable. The inappropriate icon should be gray. 3. A screen reports the status of the transfer. 4.
3. In the next screen, enter a name for your new folder. Tap OK. 4. The new folder should be listed under the appropriate device. Delete File(s) or Folder(s) 1. Select item(s) that you wish to delete. You can only delete item(s) from one device at a time. 2. Tap on the File menu. Select Remote device or Local device, wherever the item(s) are located, then tap Delete remote item(s) or Delete local item(s), as applicable. 3.
2. Start the connection process by either of two methods: • • Tap on the Device menu. Select Connect. Tap on the Connect icon. 3. In the next screen, select the device you wish to connect to. Tap Select. Your mobile computer attempts to connect to the device selected. To disconnect from the remote device, do the following: 1. Start the disconnection process by either of two methods: • • Tap on the Device menu. Select Disconnect. Tap on the Connect icon. 2.
Enable File Sharing 1. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Enable File Sharing. 2. The Enable File Sharing status screen appears. Your mobile computer waits two minutes for the remote device to connect. 3. After successfully connecting to the remote device, the screen report Connected. 4. If two minutes passes before you connect, tap Wait Again. 5. File sharing is enabled until you end it by tapping Cancel.
Using the Dialer This section explains how to assign a dialing prefix and use the Dialer to dial a number directly from your Contacts list. The Dialer makes it quick and easy to perform dial-up networking. Note: The Dialer has been verified to work with Nokia and Ericcson phones and is known not to work with the Motorola 270c, NTT Docomo Paldio 633S or Sony au C413S phone. Results may vary with other phones that are not listed as being supported by the Bluetooth system.
4. If you have multiple phone numbers for a contact, a screen appears listing them, including any dialing prefix you may have assigned. Select the phone number you wish to dial. 5. Your mobile computer connects to your phone and begins dialing. The Dialer can dial a phone number containing any of the following non-numeric characters: * # + .
Get Connected Wizard The Get Connected! Wizard guides you through a one-time setup process that prepares the mobile computer and phone for Bluetooth connections. The wizard varies depending on what phone you want to connect to. Ericcson, Nokia 6210, NTT DoCoMo, Sony Phones 1. Tap on the Bluetooth task tray icon. In the pop-up menu, select Get Connected! 2. Follow the Bluetooth “Get Connected!” Wizard. In the second screen, use the drop-down list to select your Bluetooth phone.
4. When the search is complete, a list of the discovered Bluetooth phones appears. Choose the phone you wish to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds. 5. As prompted in the next screen, prepare your phone for bonding. For instructions on setting your phone to “Bondable” or “Pairable” mode, refer to your phone manual. Have your passkey ready, then tap Next>. 6. In the next screen, enter the passkey. Tap Reply. 7.
4. The mobile computer searches for the phone. When the search is over, a list of the discovered Bluetooth phones appears. 5. Choose the phone you want to connect to, and tap Select. A service discovery phase begins, about 5-10 seconds. 6. The next two screens describe procedures you complete outside of the wizard. Read through each screen but do not complete the described procedures until you exit the wizard.
Dial Up to Your Network Complete the following steps to create a new Bluetooth internet connection. Before setting up dial-up networking, prepare yourself with dial-up information and other necessary settings from your office network or ISP. Note: For more information about modem connections, see Creating an External Modem Connection to an ISP on page 5-20. 1. Go to Start > Settings > Connections tab > Connections. 2. In the top field, select Internet Settings and tap Modify. Then, tap New. 3.
b) Make up a 4-16 digit passkey, enter it on the phone, then enter it on the Dolphin terminal. Note: The Bluetooth icon on the Today screen blinks to indicate a connection. c) After successfully bonding, you can set up the phone to automatically connect to your Dolphin terminal without requiring a passkey. Automatic Connections for Motorola Timeport 270C: • • • • • • • • On the phone, press MENU. Scroll to Settings, then press SELECT. Scroll to Connection, then press ON. On Bluetooth Link, press SELECT.
9 Wireless WAN Communications with GSM/GPRS Overview Dolphin 9500 terminals can be configured with Wireless Wide Area Network (WWAN) via an integrated Siemens® GSM/GPRS tri-band radio module. Note: Dolphin 9550 mobile computers with pistol-grip do NOT support GSM/GPRS. GSM - GSM stands for Global System for Mobile communications. It is an open, non-proprietary wireless wide area networking system that is constantly evolving and growing.
SIM Card Installation SIM stands for Subscriber Information Module. A SIM card stores the subscriber's personal information, GSM/GPRS radio settings, security key, contacts, etc. SIM cards can be installed and removed from compatible mobile devices, enabling you to switch devices without losing your personal information. SIM cards are obtained and activated by the network provider that supports your GSM/GPRS network.
6. Install the battery pack and turn on the terminal.
Using uPhone The uPhone Application Suite contains three programs that function together to provide a complete voice, data, and text messaging solution for a mobile device fitted with a radio modem: • Dialler emulates a mobile phone and is used to make and receive telephone calls - Using the Dialler, page 9-7. • Call Log enables you to view and manipulate a list of the most recent calls - Call Log, page 9-15.
Status Icons and Bubble Options Icon This icon means… Tapping this icon displays this bubble: Bubble Options Tap Hide to dismiss the bubble. The phone is registering on the network. This is a temporary state. This icon appears only until the phone is registered on the network. Tap Hide to dismiss the bubble. The phone is on and registered. Tap Power Phone Off to turn off the phone. The icon in the Navigation bar changes to indicate the phone is now off.
Status Icons and Bubble Options Icon This icon means… Tapping this icon displays this bubble: Bubble Options There is a call in progress to the name or number shown in the bubble. Tap Hide to close the bubble. (This icon is showing full signal strength; the icon will change according to the current signal strength.) Tap End to end the call. For a call going out Tap Hide to close the bubble. Tap End to end the call. This icon appears when there is a call coming in or going out.
Using the Dialler The Dialler is the is the program that manages your GSM/GPRS cell phone calls. To launch the Dialler, tap Start > Programs > uPhone > Dialler. The program launches and the uPhone Dialler screen opens: Three information lines: Dialler screen Network Operator - name of service provider. Number/Name - number/ name of dialed, incoming, and outgoing calls. Status - displays the status of the phone. Signal Strength Four bars is optimal.
To Send a Call To a Dialed Number You can: • Tap the Send button . • Press the ENTER key on the keyboard. • Press the appropriate key combination on the keyboard - Keyboard Combinations for Calls, page 9-9. When the call is connected, the three information lines display the following: Joe Smith Network Operator Displays the name of the service provider you are using. Name/Number Displays the name and/or number you called. If the number is from your Phonebook, that entry displays.
Call Waiting If call waiting is enabled, a second incoming call can be received while a first call is in progress. The second incoming call uses a different ringtone but displays the same incoming call notification. If a second call is coming in, answering it (see To Answer a Call on page 9-8) automatically places the first call on hold. You can also reject the second call; see To Reject a Call on page 9-8. Ending a Call To end or reject a call, you can: • Tap the End button .
Making Conference Calls In addition to supporting call waiting functionality, the uPhone Dialler enables you to join two calls into a conference call. When two calls are in progress, tap the phone icon on the Navigation bar. This opens a bubble dialog that enables you to conference both calls into one. Button Tapping this button… Swaps between the currently held and active calls. Hold Active and Accept Held End Active and Accept Held Tapping Send this bubble dialog.
Phonebook The Phonebook contains the contacts from the SIM card and Pocket Contacts. If fixed dialing is set in the SIM, then only those numbers in the fixed dialing list are shown in the Phonebook, and only these numbers can be called from the Dialler. You can access the Phonebook manually by opening the Dialler and going to Tools > Phonebook. When you tap and hold on an entry, a popup menu displays. Dial Opens the Dialler with the number entered ready for dialing.
Tools Menu The Tools menu provides the following options: Select this item To… Phonebook Display the Phonebook. Call Log Switch to the Call Log. SMS Manager Switch to the SMS Manager Inbox. Select Skin Allow selection of a new skin for the uPhone Dialler application. Configuration Open the uPhone Configuration control panel Ringtones Switch to the ring tone selection control panel. Exit Exit the uPhone Dialler.
Audio Modes The back panel of the Dolphin 9500 contains both a speaker and a microphone that you can use to send and receive audio signals over the GSM network. For details about the microphone and speaker on the back panel of the Dolphin 9500, see Back Panel Features on page 3-4. There are three audio modes: Handset, Headset, and Hands-free (speakerphone).
Ringtone Configuration Different ringtones, with individual volume settings, can be set for the following: Ring Tone Sounds on an incoming call. Message Tone Sounds on an incoming SMS or Voicemail notification. Call Waiting Tone Sounds to indicate an incoming call while you are already on a voice call. Accessing Ringtone Configuration You can access Ringtones two ways: 1. Go to Start > Settings > Personal tab > Ringtones icon OR 2.
Call Log The Call Log maintains a list of the last 20 calls made or received in each of the following categories: • • • • Voice Calls In Voice Calls Out Voice Calls Missed GPRS Data Voice Call In is the default display whenever the Call Log is opened. Call Log Options Voice Calls Out and Voice Calls Missed are available from the drop-down list. Select the option you want to view. To see everything, select All Calls. Opening the Call Log You can access the Call Log two ways: 1.
This column Displays the … Name The phone number or the name if the call was from or to a matching entry in the Phonebook. Time Time and date the call started. This is the local time and date. Duration Duration of the call (hours:minutes:seconds). The clock starts when the call connects, not when dialed. Tools Menu The Tools menu in the Call Log provides the following options: Select this menu option To… Clear Delete the entire Call Log. Exit Close the Call Log.
SMS Manager Abbreviated for Short Message Service, SMS enables the transmission of short messages (140-160 characters) to and from a cell phone. SMS messages travel over the system's control channel, which is separate from the voice channel. The SMS Manager on the Dolphin 9500 supports creation, sending, receiving, and storing of SMS text messages. Text messages sent or received can be up to 160 characters long. Opening the SMS Manager You can access the SMS Manager two ways: 1.
When the folder is selected, the messages in it appear in the list. The name of the folder appears in the gray bar just under the title bar. To Do this… Open a message Tap on it in the list. Delete a message Tap and hold on it in the list. A popup menu appears that enables you to delete the message.
Sending an SMS Message 1. In the task tray at the bottom of the screen, tap New. The new message screen opens with the cursor active in the text area. 2. Tap inside the To: field. To add the number, you can type it in or tap To: to select an entry from your Phonebook. • You must type a number that is in the appropriate international ISDN format for the country you are dialing. However, you can dial a local number without the country code. • Destination numbers can start with a “+” sign. 3.
Edit Menu The Edit menu in the command bar provides the same options as the icons at the top of the screen, with the following additional options: Select All Selects all text in the active message section. Clear Selection De-selects all text in the active message section. Online Help Tapping Help > About provides information about the uPhone applications.
uPhone Configuration uPhone Settings enable you to establish the normal operating parameters for uPhone applications. Accessing You can access uPhone Settings two ways: 1. Go to Start > Settings > System tab > uPhone icon . 2. In the Dialler application, selecting Tools > Configuration. Requirements Because this control panel adjusts network settings, the GSM radio must be powered up, and a SIM must be installed for it to open correctly.
General Tab uPhone Settings consists of four tabs: General, Network, Divert and Bar. The tabs move up the screen if the SIP is opened for text or number entry. Tapping OK accepts any changes and exits the control panel. Field Description Phone Number This is the phone number stored on the SIM. It is displayed here for information only. Answerphone This is the number to dial to retrieve voicemail messages. To enter a new number, tap on this field and enter the digits.
Network Tab The Network tab provides the ability to choose between Automatic and Manual network selection. If you choose Manual network selection, the drop-down list of available networks activates. Choose a network from this list and tap OK. A wait icon appears while the system accesses the selected network.
Divert Tab The divert tab enables you to select divert options for incoming calls when you are unavailable to answer; e.g., when the phone is off, you are out of network coverage, busy, or not able to answer. Select an option from the All Calls drop-down list to divert all incoming calls automatically. Select an option from the Unavailable drop-down list to divert incoming calls when you are unavailable. The options in both lists are as follows: Not Diverted Select this option to not divert calls.
Bar Tab The Bar tab sets enables you to bar both incoming and outgoing calls. Bar outgoing calls Bar incoming calls Select one of the following options from the drop-down list: Not barred No restrictions on outgoing calls. International calls Bar international calls. International except to home country Only international calls to the home country designated on the SIM card can be made. All outgoing calls Bar all outgoing calls.
Change barring code Tap this button to change the barring code. A dialog box appears that enables you to change the barring code. In the Old code field, enter the current code, and enter the new code in the New code and the Confirm code fields. Tap OK to save the change. While typing, the numbers appear as asterisks to protect the number from observation by third parties. To save the barring options, tap OK.
GPRS Settings After subscribing to a GPRS network and installing your SIM card, you can load the parameters of your GPRS subscription into the terminal. However, some subscriptions load automatically when you install your SIM card. If the GPRS settings do not load automatically, you must enter them manually. uPhone includes a pre-configured GPRS connection in Internet Settings. You need to select or create GPRS settings prior to making a GPRS call for the first time.
To Add a GPRS Setting 1. On the GPRS Settings screen, in the Current Profile drop-down list, select Add new. 2. Type in the Profile Name, APN, IP Address, and select the Protocol. 3. Tap OK. You return to the settings screen. The Profile Name you selected now appears in the Current Profiles list. GPRS Connection When a GPRS connection is required - e.g., by navigating to a web site - a Network Log On screen is automatically displayed. Enter the Password and Domain, then tap OK to connect.
You have the option of disconnecting by tapping on the GPRS connection icon in the navigation bar and tapping End. Establishing GPRS Internet Settings Because GSM/GPRS technology uses a network connection, you need to configure those settings in the Connection Manager. For details, see Connections Tab on page 5-18. Requirements Make sure that you are not using ActiveSync when configuring the connection settings.
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10 Applications Dolphin 9500 Series terminals ship with the following Microsoft applications installed: • • • • • • • • • • • Calendar Contacts Tasks Notes Inbox Pocket Internet Explorer Pocket Word Pocket Excel Windows Media Player for Pocket PC MSN Messenger Pictures Note: Microsoft® Money, Microsoft® Reader are NOT installed on Dolphin terminals when shipped but may be installed from the Microsoft Companion CD. Calendar Use Calendar to schedule appointments, including meetings and other events.
3. Using the input panel, enter a description and a location. Tap first to select the field. 4. If needed, tap the date and time to change them. 5. Enter other desired information. To see all available fields, hide the input panel. 6. To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, refer to Notes on page 10-10. 7. When finished, tap OK to return to the calendar.
Using the Summary Screen When you tap an appointment in Calendar, a summary screen displays the details of the appointment. Creating Meeting Requests You can use Calendar to set up meetings with users of Outlook or Pocket Outlook. The meeting request is created automatically and sent either when you synchronize Inbox or when you connect to your e-mail server. Indicate how you want meeting requests sent by tapping Tools and then Options.
Contacts Contacts maintains the contact information - phone numbers, e-mails, addresses, etc. - you need on your terminal. Note: To change the way information is displayed in the list, tap Tools > Options.
To Create a Contact 1. On the Contacts screen, tap New. 2. Using the SIP or Dolphin keyboard, enter the contact’s information. Scroll down to see all available fields. 3. To assign the contact to a category, scroll to and tap Categories, then select a category from the list. (In the contact list, you can display contacts by category.) 4. To add notes about this contact, tap the Notes tab. For more information on creating notes, refer to Notes on page 10-10. 5.
Using the Summary Screen When you tap a contact in the contact list, a summary screen displays their information.
Tasks Use Tasks to keep track of what you have to do. Note: To change the way information is displayed in the list, tap Tools > Options.
To Create a Task 1. Tap New. 2. Using the SIP or Dolphin keyboard, enter the task information. If the input panel is open, you need to hide it to see all available fields. 3. Tap Starts to enter a start date and/or Due to enter a due date for the task. 4. To assign the task to a category, tap Categories and select a category from the list. In the task list, you can display tasks by category. 5. To add notes, tap the Notes tab. For more information on creating notes, refer to Notes on page 10-10. 6.
Using the Summary Screen When you tap a task in the task list, a summary screen displays the task information.
Notes Quickly capture thoughts, reminders, ideas, drawings, and phone numbers with Notes. If a note is open when you create the recording, it will be included in the note as an icon.
To Create a Note 1. Tap New. 2. Type your note using the SIP or the Dolphin keyboard.
Inbox Use Inbox to send and receive e-mail messages in either of these ways: • Synchronize e-mail messages with Microsoft Exchange or Microsoft Outlook on your desktop computer. • Send and receive e-mail messages by connecting directly to an e-mail server through an ISP or a network. Synchronizing E-mail Messages E-mail messages can be synchronized as part of the general synchronization process. You need to enable Inbox synchronization in ActiveSync.
Using the Message List Messages you receive are displayed in the message list. By default, the most recently received messages are displayed first in the list and unread messages are displayed in bold type.
When you tap on a message to open it, the following screen appears: Composing Messages 1. Tap New. 2. In the To field, enter the e-mail or SMS address of one or more recipients, separating them with a semicolon (;), or select a name from the contact list by tapping the Address Book button. All e-mail addresses entered in the e-mail fields in Contacts appear in the Address Book. 3. Compose your message. To enter preset or frequently used messages, tap My Text and select a message. 4.
Folder Behavior with a Direct Connection to an E-mail Server The behavior of the folders you create depends on whether you are using ActiveSync, SMS, POP3, or IMAP4. ActiveSync If you use ActiveSync, e-mail messages in the Inbox folder in Outlook on your desktop computer are automatically synchronized with the terminal. You can select to synchronize additional folders by designating them for ActiveSync. The folders you create and the messages you move will then be mirrored on the server.
Pocket Internet Explorer Use Microsoft Pocket Internet Explorer to view Web or WAP pages in either of these ways: • During synchronization with your desktop computer, download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on the desktop computer. • Connect to an ISP or network and browse the Web. When connected to an ISP or network, you can also download files and programs from the Internet or intranet.
The Mobile Favorites Folder Purpose The Mobile Favorites folder was created on your desktop computer when you installed ActiveSync. It enables you to create Favorite Links on your desktop computer that you can transfer to your Dolphin 9500 Series terminal. Those Favorite Links are then available for selection when browsing the internet on your terminal. Process First, you create your Favorite Links in the Mobile Favorites folder on your desktop computer.
View Mobile Favorites and Channels on the Terminal 1. Access Pocket Internet Explorer. 2. Tap the Favorites button to display your list of favorites . 3. Tap the page you want to view. You’ll see the page that was downloaded the last time you synchronized with your desktop computer. If the page is not on the terminal, the favorite will be dimmed. You will need to synchronize with your desktop computer again to download the page to the terminal, or connect to the Internet to view the page.
Pocket Word Pocket Word works with Microsoft Word on your desktop computer to give you easy access to copies of your documents. You can create new documents on the terminal, or you can copy and paste documents from your desktop computer. Synchronize documents between your desktop computer and your device so that you have the most up-to-date content in both locations. You can open only one document at a time; when you open a second document, you’ll be asked to save the first.
Typing Mode Using the SIP or Dolphin keypad, enter typed text into the document. To format existing text and to edit text, first select the text. You can select text as you do in a Word document, using your stylus instead of the mouse to drag through the text you want to select. You can search a document to find text by tapping Edit and then Find/Replace. Drawing Mode In drawing mode, use your stylus to draw on the screen. Gridlines appear as a guide.
Pocket Excel Pocket Excel works with Microsoft Excel on your desktop computer to give you easy access to copies of your workbooks. You can create new workbooks on the terminal, or you can copy and paste workbooks from your desktop computer. Synchronize workbooks between your desktop computer and the terminal so that you have the most up-to-date content in both locations. You can open only one workbook at a time; when you open a second workbook, you’ll be asked to save the first.
Windows Media Player for Pocket PC Use Microsoft Windows Media Player (WMP) for Pocket PC to play digital audio and video files stored on the terminal. To switch to Windows Media Player for Pocket PC, tap Start > Windows Media. After a media file has been loaded, you can play, pause, stop, song advance/reverse, mute sound, or adjust volume. This slider indicates the progress of media playback.
Tools Menu The tools menu allows you to perform several important functions. About gives you information about the codecs used in your version of WMP. Settings allows you to configure several important aspects of WMP. Properties gives a detailed listing of a media file's attributes. Open URL allows you to open WMP-compliant media from a network or Internet resource. Add Web Favorite adds a streaming media file that is currently playing to web favorites. Repeat plays a playlist repeatedly.
MSN Messenger MSN Messenger is an instant messaging program that lets you: • • • See who is online. Send and receive instant messages. Have instant message conversations with groups of contacts. Note: To use MSN Messenger, you must have a Microsoft Passport™ account or a Microsoft Exchange e-mail account. You must have a Passport to use MSN Messenger Service. If you have a Hotmail or MSN account, you already have a Passport account. Sign up for a Microsoft Passport account at www.passport.com.
2. Tap Tools > Options > Account tab. 3. In the Accounts tab, enter your Passport or Exchange account information. Be sure to indicate the service you’re using to connect - Messenger or Exchange. 4. When complete, tap OK. You are returned to the sign-in screen. 5. To sign in, tap the sign-in screen and enter your e-mail address and password. Note: If you already use MSN Messenger, your contacts will show up on your device without being added again.
Pictures Use Pictures to view JPEG pictures stored on the terminal or storage card. To begin, tap Start > Programs > Pictures. Choose to view main memory or storage card contents. By tapping and holding on an image, you can create a clone of that file, delete that file, select all files, send file via e-mail, beam picture, or rename the image.
11 Dolphin 9551 and Dolphin 9501 Overview As part of the Dolphin 9500 Series, the Dolphin 9551 and Dolphin 9501 terminals contain the same robust features, such as the Windows Mobile platform and rugged ergonomics. In addition, the Dolphin 9501 and Dolphin 9551 offer laser engine support, which enables you to scan and decode linear bar codes from greater distances.
Radio Options Dolphin 9551 and Dolphin 9501 terminals can be configured with one or a combination of the following radios: • • 802.11b Bluetooth Please note that 802.11b and Bluetooth radios are co-operational. For more information about radio operations, see The Radio Manager on page 4-18. Keyboard Options Dolphin 9551 and Dolphin 9501 terminals can be configured with any of the Dolphin 9500 Series keyboards. For more information, see Using the Keyboards on page 4-9.
Dolphin 9551 The Dolphin 9551 terminal features the same integrated pistol grip as the Dolphin 9550 for secure and versatile handling in scanintensive applications. The front end of the bottom housing accommodates the laser engine. Side Panel The following graphic shows the left, side panel of the Dolphin 9551. ,ASER %NGINE Note: Just like the Dolphin 9550, the stylus is stored in the pistol-grip handle.
Back Panel Laser Engine Speaker Pistol-grip Handle 11 - 4 Microphone Dolphin® 9500 Series Mobile Computer User’s Guide
Dolphin 9501 The Dolphin 9501 contains a powerful laser engine inside a solid, flashlight form factor. Side Panel Like the Dolphin 9551, the front end of the bottom housing accommodates the laser engine.
Back Panel For secure handling in the field, the back panel of the Dolphin 9501 contains a finger saddle.
Hand Strap and Stylus The hand strap is attached to the finger saddle and contains two stylus loops, one on either side of hand strap. Stylus in the loop on the hand strap Note: By contrast, on the Dolphin 9500, the hand strap is attached to the top portion of the back panel (Hand Strap Attachment, page 3-4) and the stylus is stored in a slot in the back panel (Stylus (in slot), page 3-4).
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12 Dolphin 9500 Series HomeBase Overview As the hub of your Dolphin 9500 Series system, the Dolphin HomeBase charging and communication cradle supports both RS232 and USB communications, which make it able to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less that four hours. Power The HomeBase completes a full charge of the main battery pack in less than four hours.
Dolphin 9500 Series HomeBase Parts and Functions Front Panel Terminal Well Auxiliary Battery Well DOC K AUX BATT ERY CO M M DOCK LED AUX Battery LED 12 - 2 COMM LED Dolphin® 9500 Series Mobile Computer User’s Guide
Terminal Well Place the Dolphin terminal in this well to communicate with a host device, power the terminal, and charge its battery pack. If the host device is a desktop computer that uses ActiveSync, synchronization begins immediately. While seated in the terminal well, the main battery installed in the terminal charges. The HomeBase completely charges a battery pack in less than four hours. Auxiliary Battery Well See Auxiliary Battery Well on page 12-4.
Rear Panel Auxiliary Battery Well USB Port RS-232 Port DC Power Jack Auxiliary Battery Well The HomeBase enables you to charge an additional Li-ion battery pack independently of the terminal well. This feature ensures that you can always have a fully-charged battery for your Dolphin terminal. See Powering the HomeBase on page 12-5. USB Port This USB Port is full-speed and 2.0 compliant. Using a USB cable, you can connect the HomeBase to a peripheral device, such as a desktop computer or printer.
Powering the HomeBase The terminal requires 9.5 Volts DC input for communications and battery charging; the HHP power cable contains a power adapter that converts the power source voltage accordingly. Only the power adapter cable from HHP converts the voltage appropriately. HHP recommends that you leave the Dolphin HomeBase connected to its power source at all times, so that it is always ready to use. 1. Connect the HHP power cable to the DC jack on the rear panel of the HomeBase. 2.
HomeBase Serial Connector The following diagram displays the pin diagram of the serial connector of the HomeBase. Pin # Description 1 2 3 4 5 6 7 8 9 Internal Jumper to Pin 6 TXD RXD DSR GND DTR CTS RTS RI Note: Signals referenced are for a DTE device. The HomeBase is at a right-angle to the printed circuit board (PCB). The ninth pin has a ring indicator (RI).
Charging the Main Battery The Dolphin HomeBase powers the terminal and fully charges its main battery pack in less that four hours. The HomeBase contains an intelligent battery charging system that protects the battery from being damaged by overcharging; the unit senses when a battery pack is fully charged and automatically switches to a trickle charge that maintains the battery at full capacity.
Communications There are two types of communication available: USB and RS-232. USB The HomeBase also supports USB communications via the USB port located on the back. The HomeBase acts as a USB device by interfacing the USB signals of the Dolphin terminal to the USB of the host computer. Using a standard USB cable, the HomeBase’s USB interface allows the Dolphin terminal to communicate with a personal computer or to be networked through a USB hub.
To Install the HomeBase Using USB Note: You must be using ActiveSync 3.7 or higher. 1. Plug in the power supply and connect it to the back of the HomeBase. 2. Plug the USB cable into the back of the HomeBase. 3. At this point, the hardware is installed and operating. You may need to reboot your PC to complete the installation process. Setting up the Terminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options. Activesync opens displaying the PC tab. 2.
4. Tap Options. 5. Select Enable PC sync using this connection, then select ‘USB Connection from the drop-down list. 6. Tap OK. 7. Place the Dolphin terminal in the HomeBase. The Dolphin terminal attempts to start an ActiveSync connection with the desktop computer automatically. Setting up the Desktop Computer for ActiveSync Communications After the USB HomeBase is installed, you can use ActiveSync to connect to a Dolphin terminal that is properly seated in the HomeBase.
The ActiveSync Connection Settings must be set as the following graphic indicates. The Allow USB connection with this desktop computer box must be checked. Do not check the serial cable box. Communicating with the Dolphin 9500 Series Terminal To initiate communications between the Dolphin 9500 Series terminal and peripheral, complete these steps: 1. Insert the Dolphin terminal into the terminal well of the HomeBase. • The DOCK LED illuminates green.
RS-232 Pin Configuration HomeBase /Host Port (DCE) IBM AT DB9 (DTE) IBM XT DB25 (DTE) Modem DB25 (DCE) 2 / (RD) 2 3 2 3 / (TD) 3 2 3 5 / (SG) 5 7 7 4 / (DTR) 4 20 6 6 / (DSR) 6 6 20 7 / (RTS) 7 4 5 8 / (CTS) 8 5 4 Pin / Input Signal Note: The HomeBase cannot be daisy-chained. Setting up the Terminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options. Activesync opens displaying the PC tab. 2.
4. Tap Options. 5. Under When cradled, select Enable PC sync using this connection, and select ‘115200 Default from the drop-down list. ‘115200 baud is recommended for RS-232 communication. 6. Tap OK. 7. Place the Dolphin in the HomeBase. The terminal attempts to start an ActiveSync connection with the desktop computer automatically.
The following graphic displays the correct ActiveSync Connection Settings on the desktop computer for an RS-232 connection. Note: You can have the USB connection box checked in addition to the serial cable box without affecting processing. However, you would most likely use one or the other. Verifying Communication You can verify that the USB driver is functioning by watching the COMM LED on the USB HomeBase. When the COMM LED illuminates solid green, the HomeBase is communicating with the host device.
Mounting the HomeBase Set the Dolphin HomeBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the HomeBase.
Wall Mounting You can purchase a wall mount kit that contains • a mounting bracket, • three screws, and • six washer/nut sets. 1. Insert a screw into the 2. Attach the 3. Use the remaining washer/ 4. Turn the secured round end of each screw slot on the bottom panel. Slide each screw towards the narrow end of the slot. Then, use a washer/nut set on each screw to secure the screw in the slot. bottom panel to the mounting bracket; match the holes to the secured screws. HomeBase right side up.
13 Dolphin 9500 Series Mobile Base Overview The Dolphin Mobile Base charging and communication cradle is designed specifically for in-premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette lighter adapter, and a power cable to adapt it to your environment. When a terminal is seated in the Mobile Base, its main battery pack charges in less than four hours.
Mobile Base Parts and Functions Front Panel The front panel of the Mobile Base has one slot. The following graphic features the Mobile Base with the Dolphin 9500 inserted into the Terminal Well. Terminal Well Mounting Brackets DO CK COM DOCK LED M COMM LED Terminal Well Place the terminal in this well to communicate with a host device and charge the main battery pack. Mounting Brackets Use these to mount the Mobile Base to a fixed location.
Bottom Panel The power supply and RS-232 connectors are located on the bottom of the unit. Power Supply Connector RS-232 Communications Port Power Supply Connector Use this connector to attach an HHP power cable to the Dolphin 9500 Series Mobile Base. The Mobile Base can be powered by an external DC power source of between 11 VDC to 48 VDC. To run on vehicle power, you can use the 12 VDC cable or 24 VDC cable option. The appropriate cable comes with the kit you ordered.
Powering the Dolphin Terminal When seated in a Mobile Base that is connected to the appropriate power source, the Dolphin terminal receives the power to charge its main battery and run its internal circuitry. Keep the Mobile Base plugged into the power source so that the Dolphin terminal battery pack stays fully charged. For more information about powering the Mobile Base, see Powering the Dolphin Mobile Base on page 13-6.
Installing the Dolphin Mobile Base To install the Dolphin Mobile Base, you need to mount it securely to an appropriate location and supply it with power. Mounting the Mobile Base The adjustable mounting bracket holds the terminal securely in place and gives the user a variety of options for mounting the Mobile Base. When selecting a location, keep in mind that the power supply and serial connectors point straight out the bottom panel.
Locking Tabs When positioned as shown in the above graphic, the locking tabs secure the spring arm assembly, latch, and terminal in place. When seating a terminal, turn both arms up to allow the spring arm to move as necessary while the terminal is being inserted. After the terminal is seated, turn both arms toward the center to lock them. The both locking tabs must be pointing up to insert or remove a terminal in the Mobile Base.
Setting the Mobile Base Up for Communications The Mobile Base RS-232 interface allows the Dolphin terminal to communicate to a personal computer, modem, or any standard RS-232 device using a standard serial cable and communications software. Connecting the Cables Connect the Mobile Base to the host computer or other device by plugging an RS-232 serial cable into the RS-232 Communications Port on the bottom of the Mobile Base.
Mobile Base Serial Connector The following diagram displays the pin diagram of the serial connector of the bottom panel of the Mobile Base. Pin # Description 1 2 3 4 5 6 7 8 9 Internal Jumper to Pin 6 TXD RXD DSR GND DTR CTS RTS 5 VOLT OUT Note: Signals referenced are for a DTE device. The Mobile Base connector is straight to the printed circuit board (PCB). The ninth pin sends 500mA at 5V power out.
Configuring the Terminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options. ActiveSync opens displaying the PC tab. 2. In the Use this PC drop-down list, select the name of the host PC. 3. Select Sync with this PC during manual sync to indicate that the terminal syncs with the selected host PC when synchronization is run from the terminal. 4. Tap Options. 5. Select Enable PC sync using this connection, then select ‘115200 Default from the drop-down list.
6. Tap OK. 7. Place the Dolphin terminal in the Mobile Base. The Dolphin terminal attempts to start an ActiveSync connection with the desktop computer automatically.
14 Dolphin 9500 Series ChargeBase Overview The Dolphin ChargeBase is a four-slot charging cradle that can power four Dolphin terminals, and charge their main batteries in less than four hours. Charging The Dolphin ChargeBase completes a full charge of the main battery pack in less than four hours.
Dolphin ChargeBase Parts and Functions Front Panel Terminal Wells Dock LED Charge LED Terminal Wells The ChargeBase contains four terminals wells. Each well • Holds and charges the main battery pack of one Dolphin 9500 Series terminal. • Contains the companion to the industrial-grade, 17-pin connector on the bottom panel of Dolphin 9500 Series terminals. • Has two LEDs on the front: the Dock LED and the Charge LED.
Power Supply The ChargeBase includes a power supply that contains a power adapter to ensure the proper voltage. The power adapter is plugged into standard AC/DC outlets. Power Adapter Power Connector Cable ON/OFF Switch Power Cord ON Position Supplying Power to the ChargeBase ! Using a non-HHP power adapter voids your warranty and could result in serious damage to the circuitry of the Dolphin ChargeBase. 1. Be sure the power switch on the power adapter is in the OFF position. 2.
Inserting and Removing Terminals 1. To insert the terminal, hold the terminal with the bottom panel perpendicular to the base. DOL PH I N 9 5 00 POWE R SC A N E SC SF T VOL + PG A B 4 F 7 2 C 5 G J - : R U Y 6 END D H 9 *S P F3 T F6 V INS Z CTRL L , O F2 F5 STA RT SEN D K N F1 3 0 M Q PG 8 I ; E NT VO L 1 E @ + TA B NU M F4 F7 W BK SP SP F8 X DEL ALT 2. Slide the terminal into the well until the Dock LED lights solid green. 3.
Mounting the ChargeBase The Dolphin ChargeBase should be mounted to a dry, stable surface. When choosing a location, always bear in mind that • The mounting location must allow users easy access to the power connector. • The ChargeBase should be oriented so that users can easily read the labels. Bottom Panel The bottom panel of the Dolphin 9500 Series ChargeBase offers two mounting options: insert a DIN Rail for desk mounting or use mounting brackets with the available screw slots for wall mounting.
Using the DIN Rail All Dolphin charging/communication cradles have a DIN rail (7.5 X 35 mm) slot on the bottom panel to enable secure mounting. 1. Slide the DIN Rail into the DIN Rail slot on the bottom panel. 2. Turn the ChargeBase and DIN Rail right side up. 3. Secure the DIN Rail to a stable, flat horizontal surface.
Using the Wall Mount Kit Wall mount kits can be purchased separately to secure the ChargeBase to a wall or other vertical surface. For the ChargeBase, you need to purchase two kits so that you have two mounting brackets, one for each end of the ChargeBase. Each mounting bracket contains an open slot in the back to accommodate the connector cables. Each mounting bracket contains an open slot in the back to accommodate the connector cables. 1.
6. Using the remaining washer and nut sets, secure the mounting brackets to the bottom panel. 7. Secure the mounting brackets to an appropriate vertical surface.
15 Dolphin 9500 Series QuadCharger Overview The Dolphin QuadCharger is a four-slot charging station that provides intelligent battery management for the Li-ion battery packs used in Dolphin 9500 Series terminals. Batteries charge in less than four hours. The fourth slot features a battery analyzer that completely resets a battery, then displays its remaining capacity. Compatibility The QuadCharger is compatible with the Li-ion batteries that power the Dolphin 9500 Series of mobile computing devices.
Battery Capacity Indicator LEDs These LEDs give a readout of the remaining battery capacity after it has run through a complete analyze cycle. For more information, see Battery Capacity Indicator LEDs on page 15-2. Analyze Button Press this button to start a battery analyze cycle. For more information, see Using the Battery Analyzer on page 15-4. Status LEDs A status LED is located above each of the four battery slots. The color of the LED indicates the charge status of the batteries in its slot.
Supplying Power to the QuadCharger The QuadCharger must be connected to a power source via the HHP power adapter cable so that voltage is adjusted appropriately. 1. Locate the AC power adapter cable and plug it into the power source. 2. Connect the power cable to the power adapter. 3. Connect the power cable to the supply connector on the back of the QuadCharger. 4. Press the power switch to the ON position.
Using the Battery Analyzer Location The battery analyzer is located in the fourth slot - named the Charge/Analyze slot - of the ChargeBase. Only a battery placed in this slot can be run through an Analyze cycle. Purpose Using the Charge/Analyze slot helps you monitor the charge capacity of Li-ion batteries over time. Analyze Cycle The Analyze cycle is initiated when a battery is placed in the Charge/Analyze slot and the ANALYZE button is pressed.
Mounting the QuadCharger The Dolphin QuadCharger should be on a dry, stable surface. To easily adapt the QuadCharger to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertical surface such as a wall. When choosing a location, always bear in mind that • the mounting location must allow users easy access to power switch and power connector.
Wall Mounting The following graphic displays how mount a QuadCharger to a wall: Troubleshooting If you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions. If problems persist, please contact HHP Technical Support. Problem Issue The Status LED does not come on when I insert a battery pack into the Dolphin QuadCharger Check the power connections on the Dolphin QuadCharger; make sure the POWER switch is ON and the battery pack is properly seated.
16 Warranty, Support, and Service Limited Warranty Hand Held Products, Inc., d/b/a HHP (“HHP“) warrants its products to be free from defects in materials and workmanship and to conform to HHP’s published specifications applicable to the products purchased at the time of shipment.
Return Information Should your unit or any of the peripherals prove to be defective within the stated warranty period from the date of purchase, return the product, as described in the Repair Maintenance Authorization (RMA) procedures below, and we will, at our option, repair or replace the product, to whatever extent HHP deems necessary to restore the product to proper operating condition, without any charge to you. You must obtain an RMA number to receive service from any of HHP’s repair facilities.
Technical Assistance If you have a question or problem with your unit, you can obtain technical assistance from HHP’s Technical Support department. North America/Canada: Telephone: Fax number: E-mail: (800) 782-4263, Option 4 (8 a.m. to 6 p.m. EST) (315) 685-4960 support@HHP.com Europe, Middle East, and Africa: Telephone European Ofc: +31 (0) 40 29 01 600 U.K. Ofc: +44 1925 240055 E-mail: euro_support@HHP.com Asia: Telephone: E-mail: +852-2511-3050 asia_support@HHP.
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A Appendix A - Keyboard Combinations General Windows Keyboard Shortcuts Use the keyboard shortcuts in the chart below to navigate the Dolphin 9500 and Dolphin 9550 terminal keyboards. These are standard keyboard shortcuts for Windows applications. Press these keys, To… CTRL + C Copy CTRL + X Cut CTRL + V Paste CTRL + Z Undo DELETE Delete CTRL + RIGHT ARROW Move the insertion point to the beginning of the next word.
43-Key Alpha/Numeric Keyboard Blue Key Combinations Key Combination Function/Special Character Blue key + D - Blue key + H _ Blue key + L = Blue key + P + Blue key + Q ; Blue key + R : Blue key + S * Blue key + T / Blue key + U @ Blue key + X \ Blue key + Y START Dolphin® 9500 Series Mobile Computer User’s Guide A-2
Red Key Combinations Key Combination Function/Special Character Red key + ESC Lightens Contrast* Red key + TAB Darkens Contrast* Red key + SFT Toggles on Caps Lock Red key + Q F1 Red key + R F2 Red key + S F3 Red key + T F4 Red key + U F5 Red key + V F6 Red key + W F7 Red key + X F8 Red key + Z Insert Red key + SP Backspace Red key + BKSP Delete * Exit the mouse utility prior to adjusting the contrast. Num Lock Key Combinations The 43-key keyboard defaults to alpha mode.
35-Key Numeric/Alpha Keyboard Blue Key Combinations Key Combination A-4 Function/Special Character Blue key + SP + Blue key + DEL - Blue key + F1 ; Blue key + F2 : Blue key + F3 / Blue key + F4 \ Blue key + BKSP START Blue key + F5 _ Blue key + F6 @ Dolphin® 9500 Series Mobile Computer User’s Guide
Alpha Mode Key Combinations The 35-key keyboard defaults to numeric mode. To switch to alpha mode, press the ALPHA key once. In alpha mode, when you press a number key, you type the letter indicated by the alpha lock indicators over the key. Key/Key Combination Function/Special Character Press the ALPA key only once to switch to alpha mode. ALPHA + 1 When you press 1 repeatedly, the 1 key produces the following characters in the following sequence: .
56-Key Full Alpha/Numeric Blue Key Combinations Key Combination A-6 Function/Special Character Blue key + .
Red Key Combinations Key Combination Function/Special Character Red key + ESC Lightens Contrast* Red key + TAB Darkens Contrast* Red key + SFT Toggles on Caps Lock Red key + A F1 Red key + B F2 Red key + C F3 Red key + D F4 Red key + E F5 Red key + F F6 Red key + G F7 Red key + H F8 Red key + I F9 Red key + J F10 Red key + K F11 Red key + L F12 Red key + M F13 Red key + N F14 Red key + O F15 Red key + P F16 Red key + Q F17 Red key + R F18 Red key + S F19 Red key
SFT Key Combinations Key Combination A-8 Function/Special Character SFT + 1 ! SFT + 2 @ SFT + 3 # SFT + 4 $ SFT + 5 % SFT + 6 ^ SFT + 7 & SFT + 8 * SFT + 9 ( SFT + 0 ) SFT +.
Com Port Assignment Table Com Port Assignment Com Port 1 Serial port. This is the 17-pin connector on the bottom panel of Dolphin 9500 Series terminals. Com Port 2 Bluetooth Module If there is no Bluetooth hardware installed on the terminal, this com port is unassigned. Com Port 3 Raw Infrared Com Port 4 Com Port 5 USB virtual serial port Com Port 6 IrDA, if IrDA is enabled. If IrDA is disabled, this com port becomes available. See Verify That the IrDA Port is Enabled on page 6-6.
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