User manual

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TROUBLESHOOTING
CALL FOR SERVICE
If the message “CA LL” is displayed on the LED panel a technical fault that need attention by Dometic personal has occurred.
Call a Dometic service center for assistance as soon as possible and notify displayed error code to the service agent.
Toll free number [phone].
Error
Message displayed
Heating element in frozen food compartment faulty
”Er 11”
Heating element in fresh food compartment faulty
”Er 12”
Heating element in drain pipes faulty
”Er 13”
Fan in frozen food compartment faulty
”Er 14”
Fan in fresh food compartment faulty
”Er 15”
Air temperature sensor in frozen food compartment faulty
”Er 16”
Air temperature sensor in fresh food compartment faulty
”Er 17”
Temperature sensor on cooling surfaces in frozen food compartment faulty
”Er 18”
Temperature sensor on cooling surfaces in fresh food compartment faulty
”Er 19”
SERVICE MODE
Service mode is intended as a tool for service personnel only in order to perform diagnostic troubleshooting.
Before entering service mode:
Switch off the refrigerator with the ON/OFF key.
To enter service mode, press and hold SET key. Then, press the ON/OFF key.
Press the SET key to toggle the list of functions step by step.
No
Instruction
Note
00
—
—
01
LED panel check
All LED segments ON
02
Battery voltage check
”12”
➞
in range between 8,5 - 18 V DC
“Lo” or “hl”
➞
out of range
03
Air temperature sensors, freezer + fridge
Value in °F
➞
in range, “hl” or “Lo”
➞
out of range, “--”
➞
sensor fault
04
Surface temperature sensors, freezer + fridge
Value in °F
➞
in range, “hl” or “Lo”
➞
out of range, “--”
➞
sensor fault
05
Door switches status
”OP”
➞
open, “CL”
➞
closed
06
Turn AC heater ON
”ON”
➞
turned on, “no AC”
➞
problem
07
Turn fridge heater ON
”ON”
➞
turned on, “--”
➞
problem
08
Turn freezer heater ON
”ON”
➞
turned on, “--”
➞
problem
09
Turn drain heater ON
”ON”
➞
turned on, “--”
➞
problem
10
Turn door heater ON
”ON”
➞
turned on
11
Turn fridge fan ON
”ON”
➞
turned on, “--”
➞
problem
12
Turn freezer fan ON
”ON”
➞
turned on, “--”
➞
problem or “bL”
➞
blocked
13
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1.
2.
3.