How-To Guide

QCY蓝牙耳机售后服务
三包凭证
产品型号
订单编号
用户信息：
产品信息：
用户姓名
联系电话
用户地址
退换货原因
销售单位
购买信息：
FAQ
折页线
1.Q：怎么只能听一个？
A：将两只耳机放回充电舱，重新取出查看是否恢复双耳模式，
如未恢复重置耳机即可解决。
2.Q：手机提示无法连接怎么解决？
A：将手机上的配对记录删除，删除后重新进行搜索信号连接
即可。
3.Q：怎么听歌/通话没声音？
A：安卓在手机连接记录的右边有个设置图标，点击进入，将
两个音频选项取消勾选重新选择，苹果在设置通用辅助功
能进入音频通话方式，选择自动，如本来就是自动，就换其
他选项，然后选择自动，如未恢复，删除配对记录重新尝试。
4.Q：怎么视频/游戏有延迟？
A：受使用环境、网络、手机编解码速度的影响，会造成手机传
送音频数据到耳机时造成不同程度的延迟。
5.Q：怎么卡顿/断续？
A：亲，如果使用时有大量的 Wi-Fi 连接、4G 信号、大功率电器
等等产生干扰，可能会出现卡顿、断续的情况，换个环境或
者重新配对连接下就可以解决了。
单耳机使用模式
打开手机蓝牙搜索配对名，选择QCY-T6点击连接。
1. 耳机在关机状态下，任一耳机长按触控板约5秒，进入配对
状态（红绿灯交替闪烁）
2.
3. 连接完成
给耳机充电
耳机放入充电盒中，即关机进入充电状态，充电时红灯常亮,
充满电后绿灯常亮1分钟后熄灭
给充电盒充电
产品参数
型 号：In1947 配对名：QCY-T6
蓝牙版本：V5.0 待机时间：约100小时
充电时间：约2小时 音乐时间：约6小时
通话时间：约5.5小时 通信距离：10米（无障碍环境下）
电池类型：聚合物锂离子电池
耳机电池容量：3.7V 60mAh
充电盒电池容量：3.7V 600mAh
充电盒输入参数：5V 600mA
支持协议：HSP/HFP/A2DP/AVRCP
QCY-T6
TWS真无线蓝牙耳机
首次配对方法：
1、取出两只耳机，再将两只耳机放回充电盒中。（此步骤为
新机激活）
2、再次取出两只耳机
3、刷新手机蓝牙设备列表，点击配对QCY-T6，完成配对
*耳机取出会自动开机，若未自动开机，请充电后重新尝试
切换设备配对方法：
1. 关闭A手机蓝牙，耳机自动断开进入配对模式
2. 刷新B手机蓝牙设备列表，点击配对QCY-T6，完成配对
*不支持同时连接两台手机，下次开机默认回连上次配对的
手机
认识耳机 双耳机配对 恢复出厂设置 佩戴耳机
80 mm
55 mm
1.将耳帽斜向下轻轻塞入耳道，以轻摆头部耳机不晃动
为宜。
2.通话时，将耳机麦克风朝向嘴部可使通话更清晰。
售后服务与支持
保修期:
自产品购买之日起12个月(请妥善保管购买凭证)
免费服务:
在产品保修期内，凡属产品本身质量引起的故障，请用户凭购买凭证与经销商取
得联系以享受售后服务。
如有任何产品损害或瑕疵非可归责于产品质量本身，则不在保修范围内。有下列
情形者不属于保修范围内：
1、因天灾、地震、雷击、异常电压、环境因素而发生之故障或毁损的。
2、自行或委托未经原厂授权维修之厂商拆卸、改装或更换非原厂零件。
3、未按使用手册操作或因人为使用不当而造成损坏者，如产品浸水、腐蚀、掉落、
挤压或露在异常温湿度环境下。
QCY蓝牙耳机售后服务承诺:严格按照《中华人民共和国消费者权益保护法
》、《中华人民共和国产品质量法》实行售后三包服务，服务内容如下:
在三包有效期内，您可凭购物凭证依照本规定享受免费的修理、更换、退货
的权利。
1、自您购买之日起7日内，本产品出现故障，经由QCY售后服务中心确定为产品
质量问题，可享受修理、更换、退货的服务。
2、自您购买之日起15日内，本产品出现故障，经由QCY售后服务中心确定为产
品质量问题，可享受修理或更换的服务。
3、自您购买之日起12个月内，本产品出现故障，经由QCY售后服务中心确定为
产品质量问题，可享受修理的服务。
充电盒
耳机
充电金属触点
USB充电插口
LED灯
L M S
Choose Your Eartips
Mono Mode
Overview How to Pair Factory Setting How to Wear
1. Power off earbuds, hold Touch Panel on either earbud
for 5s to enter pairing mode(LED blinks red and green )
2. On cellphone, search for QCY-T6 and tap to connect
3. Connected
Charging Earbud
Charging the Case
Product Parameters
Model:In1947 Pairing name: QCY-T6
Bluetooth version: V5.0 Stand time: approx. 100hr
Charging time: approx. 2hr Music time: approx. 6 hr
Talking time: approx. 5.5hr
Operation range: 10m(with no obstacle)
Battery type: li-ion
Battery capacity(earbud):3.7V 60mAh
Battery capacity(charging case):3.7V 600mAh
Input parameter(charging case):5V 600mA
Bluetooth profiles: HSP/HFP/A2DP/AVRCP
Warranty Card FCC Statement
Warranty Period
12 months after you purchase this item.(or you may
inquire your local shopper for more details.)
Free Service:
Supposing any defects caused by quality issues occur
within the warranty period, please take this warranty
card and purchase receipts to your distributor for free
exchange service.
Free exchange service will not be accessed under
following circumstances：
1. Damages caused unauthorized disassembly.
2. Defects or physical damages caused by leaking or
dropping off.
3. Damages by act of God.Supposing your item is within
any damages or defects except the above circumstances,
please return to us or your distributor for free repairing.
Model Number:
Date of Purchasing:
User's Phone:
User's Name:
User's Address:
Shop's Name:
Shop's Address:
Comments:
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur
in a particular inst
allation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's auth
ority to
operate the equipment.
Tips
1. Before using the headset, please read the manual
carefully and keep it for future references.
2. The headset need to be fully charged prior to first-time use.
3. If the headset is left unused for over two weeks, please
recharge it periodically.
4. Please use the chargers made by qualified manufacturer.
5. If the headset cannot be found by your phone, please check
whether it is in pairing mode; if left unconnected for a long
while, the headset will exit pairing mode, please re-enter
the mode; if a procedure error of your phone occurs, reboot
it; if a procedure error of the headsetoccurs
, reboot or reset it.
Caveats
1. Never disassemble or modify your headset for any
reasons to avoid any damages and danger.
2. Do not store the headset in extreme temperatures (under
0℃ or over 45℃).
3. Avoid using the indicator close to the eyes of children or
animals.
4. Do not use this headset during a thunderstorm to avoid
irregular function and increased risk of electricshock.
5. Do not use harsh chemicals or strong detergents to
clean the headset.
6. Keep the headset dry.
Manufacturer: Dongguan Hele Electronics Co., Ltd.
Address: Daojiao Town, Dongguan City, Guangdong, China
Notes: Please arrange using time properly as your hearing
may be damaged by using the device for a long time.
Hazardous substances and their contents in the item
Hazardous Substances
Part
Name
Pb Hg Cd
Cr
(VI)
PBB PBDE DIBP DEHP DBP BBP
Main body
Battery
Ear tips
Accessories
Charging
cable
This form is made by SJ/T 11364 regulation.
O：means that hazardous substance content in the
homogeneous materials of this part is within the
limits of (EU）2015/863 regulation .
X ：means that hazardous substance content in ,at least,
one certain homogeneous material of this part is
beyond the limits of (EU）2015/863 regulation ,but
there is no mature alternative in the industry at present,
it still conforms to the EU ROHS Directive in the scope
of exemption.
330 mm
中耳套适合大多数人群佩戴，建议从中耳套开始试戴。
折页线
QCY-T6
TWS Bluetooth Earbuds
80 mm
55 mm
1.Rotate earbud and pop it into your ear then shake
head to check wearing stability.
2.Please adjust mic towards your mouth to gain better
calling experience.
First Time Pairing：
1. Pick up both earbuds，pop both earbuds into the case
to activate them.
2. On cellphone, search for QCY-T6 and tap to connect.
*Once paired earbuds will auto power on upon picking
up from the case. If earbuds fail to auto power on, please
charge them and try again.
Switch Paired Device：
1. Turn off phoneA's Bluetooth faculty and earbuds will
auto disconnect and enter into pairing mode.
2. On phoneB, search for QCY-T6 and tap to connect.
*Multi-point connection is not available. Earbuds will
auto reconnect to phoneB upon powering up again.
330 mm
Please try medium eartips first as they fit most people.
Function Introduction
麦克风
触控板
调音孔
Charging case
USB charging port
Earbud
Pogo pins
LED
Mic
Touch Panel
Tuning Hole
当手机来电时，双击触控板接听电话进行通话；当手
机有新来电时，双击触控板保持上一个通话，进行第
二个来电的通话。
长按触控板2秒可以随意切换两个通话。
三方通话接听与切换通话
当手机来电时，双击触控板接听电话进行通话；当手
机有新来电时，长按触控板2秒拒接新来电，继续保持当
前通话。
拒接第二个来电
使用场景 状态 操作/现象 LED
TWS相互配对
开机
关机
接听电话/结束电话
拒接来电
唤醒语音助手
音乐暂停/播放
关机状态下，且未有配对记
录前提下（首次使用)
长按触控板1秒开机自动进入配对状态 红绿灯交替闪
关机状态下长按5秒进蓝牙
配对模式
双击触控板1次进入TWS配对搜索
红绿灯同时双闪，连
上左耳进入配对状
态，右耳灭灯
关机状态下 长按触控板1秒 绿灯常亮1秒
充电状态下 从充电盒拿起，耳机开机 绿灯常亮1秒
开机状态下
长按触控板8秒(未连接设备是可联动关机) 红灯常亮2秒
放入充电盒，关机 红灯常亮
来电响铃中/通话中 双击触控板 \
\
来电响铃中 长按触控板约2秒松手
\
在已连接状态 三击触控板 \
音乐状态下
双击触控板
\
音
音
语音提示
TONE
TONE
TONE音
TONE音
TONE音
TONE音
TONE音
\
\
切换上下曲 音乐状态下 左耳机长按2秒上一曲,右耳机长按2秒下一曲
功能介绍
更多操作方法请关注二维码
来电 耳机有铃声提醒耳机连接手机 \
来电响铃
Functions Current status Operation/result LED
Entering TWS
Mode
Power-on
Power-off
Answer/end call
Ignore call
Voice assistant
Music pause/play
Power-off with no
connectivity record
Keep touching the bar for 1s to power on
and earbud will auto enter pairing mode
LED blinks
red and green
Power off then keep
touching the bar for 5s to
enter pairing mode
Double touch the bar to enter TWS mode
LED blink red and
green then right LED
turns off
Power-off Keep touching the bar for 1s
LED glows green
for 1s
Charging Pick up earbuds from the case
LED glows green
for 1s
Power-on
LED glows red for 2s
Pop earbud into the case to power off LED glows red
Incoming call/calling Double touch the bar
\
Incoming call Keep touching the bar for 2s \
Connected Triple touch bar \
Music playing
\
Skip track
Music playing
Keep touching right/left bar to skip track
forward/backward
Double touch the bar to pause,double touch
again to resume playing
Prompt
TONE
TONE
TONE
TONE
TONE
TONE
TONE
\
\ \
Keep touching the bar for 8s(only two unpaired earbuds will be
powered off together)
Incoming call ring
\
call ring Incoming call
Connected to phone
Push earbud into the case to charge. LED will glow solid red
when charging and turn to green for 1 minute once top up.
Three-way Calling & Switch
Double touch the bar to answer incoming call. If another
call is coming in sync, double touch again to put the first
call on hold while activating the second one or keep
touching the bar
for 2s to ignore the second call. Keep touching the bar for
2s to switch between active call and held call.
当电量小于60% 时，充电盒亮红灯；当电量在 60%~95%时，
充电盒亮绿灯；当电量在95%以上，充电盒亮蓝灯。
LED on the case will glow solid red when battery level is
under 60%; LED will turn green when battery level is between
60% and 95 and become solid blue when the battery level is
over 95%.
FCC ID:XXX-XXXXXXX
XXX-XXXXXXX
XXX-XXXXXX
XXX-XXXXXX
CMIIT ID:XXXXXXXXX
XXX-XXXXXX
XXX-XXXXXX
CMIIT ID:XXXXXXXXX
1. 已有连接过手机，在手机蓝牙设备列表中，找到QCY-T6，
点击进入设置，选择忽略或取消配对。
2. 取出两只耳机，同时长按8秒，直至红灯长亮2秒后熄灭，
表示调为关机状态。
3. 重新同时长按两只耳机大约10秒，直至红绿灯同时闪3次，
红灯闪1次，表示耳机重置成功。
*恢复出厂后用首次配对的方法连接即可正常使用
手动配对 (此方法适用于对耳丢失链接的情况）
关机状态下，触摸触控板5秒，直至红绿灯交替闪，再次触摸
两次触控板，操作成功后，红绿灯会同时闪烁(双耳同时操作)
如果出现主耳红绿交替闪烁，副耳灭灯的情况，则为两只耳
机组队成功。
清除配对记录 (此方法用于无法正常连接时）
蓝牙 QCY-T6
忽略此设备忽略此设备
忽略设备
取消
设置 蓝牙
忽略此设备蓝牙
QCY-T6
已连接
我的设备
已连接
(Try the following steps to fix connectivity issue)
Set to factory：
1. On cellphone, search for QCY-T6, tap and choose ignore
or cancel pairing.
2. Pick up two earbuds, keep touching both bars for 8s or
until LEDs glow red for 2s to power off.
3. Keep touching both bars for 10s or until LEDs blink red
and green 3 times then blink red to set earbuds to factory.
*Please refer "First Time Pairing" to connect after factory
setting.
Manual Pairing (please refer the following steps in case two
earbuds lose connection)
Power off earbuds then keep touching panels for 5s or until
LEDs blink red and green. After then, double touch panels
and LEDs will blink red and green. Two earbuds will then
auto pair with each other when LED on master earbud
blinks red and green and the other one turns off.
Bluetooth
QCY-T6
Forget This Device
Forget Device
Cancel
Settings
Bluetooth
忽略此设备Bluetooth
QCY-T6
Connected
MY DEVICES
Connected
FCC ID:RDR-IN1947R
FCC ID:RDR-IN1947L