Specifications

10
Troubleshooting Guide
⚫ Probes do not read properly. Inspect probe for heat or wire damage. Ensure that
the correct probes are being used and installed fully into the probe port. Probes
are not interchangeable with other brands. Note: water boils at 212°F, but that may
vary based on elevation. If you suspect a bad probe, it may be helpful to test by
swapping the probe with one that is working.
⚫ Unit turns on but fan does not. Verify Pit temperature set points. Inspect fan and
wiring for damage.
⚫ Application does not show the controller’s data: make sure the controller is covered
with good WIFI signal and the controller is connecting to the correct WIFI when it
was initially setup.
For additional assistance with this product, please visit our website or call our customer
service hotline at 631-648-3404. You can also email us at [e-mail]