User manual

Network speed and network components

Please ensure that the upload speed of your Internet connection is at least

0.5 Mbps. You can also carry out a speed test at any time via the DoorBird App.

The user experience is only as good as your network speed, network stability

and quality of your network components, such as your Internet router and

WiFi access points or WiFi repeaters. Please also make sure that your network

components are no more than two years old, have been manufactured by a

well-known manufacturer, and have the latest firmware installed.

Should these requirements not be fulfilled, it may happen, i.e. that the

performance of audio and video is poor or push notifications are delayed or

do not arrive on your smartphone or tablet at all.

High-speed Internet (via landline): DSL, cable or optical fibre

Network: 802.11b/g/n 2.4 GHz or Ethernet, with DHCP

STEP 1: SWITCHING OFF POWER

Switch off the power to all wires leading to the assembly location, i.e. the

door chime, electric door opener, power supply unit for the video door

station etc..

STEP 2: DISMANTLING THE EXISTING DOOR CHIME

Should there already be a door chime on the wall, please do not hesitate to

remove it.

STEP 3: DETERMINING THE ASSEMBLY LOCATION

The device is designed for indoor-use only. Press the drilling template of the

device against the wall or ceiling at the desired installation site and mark the

boreholes with a pencil. Remove the drilling template again. Ensure that no

cables are to be found in the wall or ceiling behind the boreholes.

STEP 4: DOWELS AND SCREWS

If the wall of the house is not made of wood, you should drill dowel holes 5 mm

in diameter in the wall according to the drilling template and then place

the dowels provided into the boreholes. If the wall of the house is made of

wood, dowels are not normally required. There are special dowels for assem-

bling the device on an insulating wall, e.g. Fischer insulating dowels.

Please check with your insulating material manufacturer regarding which

dowels they recommend. Use the Phillips countersunk head screws provided

to position it in the dowels or on the wall, so that the countersunk head

screws protrude a few millimeters above the wall.