Owner’s Manual 1803, 1808, 1810 Telephone Entry Systems DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1800-060 REV R, 8/11 Copyright 2001 DoorKing, Inc. All rights reserved.
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Use this manual with the following models only. All 1803, 1808 and 1810 Telephone Entry Systems with circuit board 1862-010, Rev I or higher. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved.
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QUICK START 1 Mount the Telephone Entry System. If the unit is being used to provide access through an automated vehicular gate, the unit must be mounted at least 10-feet away from the gate. See pages 11-20. 2 Connect 16 VAC power to terminals 13-14. Connect a dedicated touch-tone loop-start phone line to terminals 1-2. Connect ground wire to terminal 3. See pages 23-24. 3 Connect device(s) to be activated (gate operator, door strikes, etc.) to relay terminals as required. See pages 23-24.
TABLE OF CONTENTS Preface Important Notices......................................................................................................................................................8 Important Information................................................................................................................................................9 Features .............................................................................................................................................
3.2 3.3 3.4 Phone Number Programming 3.2.1 Directory Code Length .............................................................................................................32 3.2.2 7-Digit Phone Numbers ............................................................................................................32 3.2.3 Area Codes ..............................................................................................................................33 3.2.
IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
IMPORTANT INFORMATION • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. • The proper installation of the telephone entry panel is an extremely important and integral part of the overall access control system.
FEATURES • Can provide service for up to 1000 residents. • System can be programmed from the front keypad or remotely using a touch-tone telephone. • System keypad will emit DTMF tones after a call is answered allowing the system to be used with auto-attendants, answering machines, etc. • Directory codes can be set from 1 to 4 digits in length and can be randomly assigned. • 15 programmable area codes allow the system to be used in areas requiring 10 and 11-digit dialing.
SECTION 1 - INSTALLATION Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line is available when the unit is installed. The telephone company will require the following information from you: Type: Ringer Equivalence: Jack Type: FCC Registration (US): DOC (Canada): Electrical Listing: Touch Tone, Loop Start 0.0 A RJ11C DUF6VT-12874-OT-T 1736 4528 A Complies with U.L.
1.2 Surface Mount 1803 and 1810 Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing Architectural Style heavy-duty mounting post (p/n 1200-037 and 1200-038). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
1.3 Surface Mount 1803 and 1810 Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recessmounting box (p/n 1803-150). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
1.4 Flush Mount 1803 and 1810 Units Flush mount units are installed into a wall with flush mount kits 1814-165 (stainless) or 1814-166 (gold). Flush mount kits are not included with the entry system. Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
1.5 Flush Mount Rough-in Box (applies to 1803 and 1810 only) The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is installed first. Flush Mount Rough-in Box 1.300 (Flush mount rough-in box is included with the 1814-165 and 1814-166 flush mount kits) 3.450 1.914 12.800 3.000 10.120 3.000 3.000 .275 DIA (5 PL) 1.500 1.800 1.125 DIA (3 PL) 3.000 3.000 6.000 .275 DIA (3 PL) 3.400 1.740 3.400 1.800 1.685 14.600 10.886 3.000 10-32 x .
1.6 Flush Mount Trim Ring (use with 1803 and 1810 units only) Flush mount units can be mounted by using the 1814-165 (stainless) or 1814-166 (gold) mounting kit. Flush mounting kits are not included with the unit. Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
1.7 Flush Mount Surface Mounting Kit (use with 1803 and 1810 units only) Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring. Flush mount units are not designed for direct exposure to the weather. Be sure that the unit is securely mounted and is not subject to vibration from closing doors or gates.
1.8 1808 Surface Mount Only Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing mounting post (p/n 1200-045 and 1200-046). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
1.9 Memory Chip Installation The telephone entry system is shipped with a memory chip packaged in a separate box inside the shipping container. The memory chip must be installed for the telephone entry system to operate. CAUTION!! Do not install the memory chip with power to the telephone entry system turned on. Attempting to install the memory chip with power on will irrevocably damage the chip. CAUTION!! The memory chip is a static sensitive component.
1.10 Postal Lock Installation At some locations, such as gated communities, it will be necessary to provide access to the mail carrier so that they can deliver the mail. Mail carrier access will be provided by the installation of an Arrow Postal Lock. This is the same lock that the Post Office uses for gang mailboxes. These locks are not available to the public.
SECTION 2 – WIRING & ADJUSTMENTS Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. The wiring of the telephone entry panel is an extremely important and integral part of the overall access control system.
2.1 Circuit Board Adjustments 1862-010 Control Board Adjustments CONTRAST DISPLAY MIN MAX SWITCH 2 INPUT 2 3 A-Z-CALL BUTTON CONNECTOR ON Master Code OFF CLICK SENS MIN 1 MAX KEYPAD CONNECTOR MIC VOLUME MIN MAX FEEDBACK 2 1 REV H Boards and later. 2 REV I Boards and later. 3 Used on 1802-EPD model only. 2 3 4 5 6 HANDS FREE 7 8 9 10 11 12 13 14 RELAY 2 TERMINALS N.O. 1 N.C.
2.2 Wiring Diagram Field Wire Diagram - 1862-010 Control Board Gate Operator 1 2 Strike / Mag Lck Lock Pwr 3 2 1862-010 Circuit Board SWITCH 2 INPUT 7 NO NC COM RELAY 2 CONTACTS MAIN TERMINAL 1 Phone Line Wiring Max Distance 800 Feet 24 AWG 1600 Feet 22 AWG 2 3 4 5 6 7 8 9 10 11 12 13 14 Phone Line PWR INPUT 6 5 Power Wiring Max Distance 100 Feet 18 AWG 200 Feet 16 AWG 1 Earth Ground 4 1 16 Volt, 20 VA UL Listed power transformer.
2.3 Terminal Description MAIN TERMINAL DESCRIPTION 1 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 2 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 3 Earth Ground Only – Not a Low Voltage Common! 4 Switch Input 1. A closure between terminals 4 and 8 will cause relay 1 to activate for the programmed strike time. The Postal Switch is connected here. 5 Microphone Input – White Wire.
2.4 Adjustments 2.4.1 Speaker Volume 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2. Place a phone call from the telephone entry system to a resident. While they are talking, adjust the speaker volume potentiometer for adequate sound. To increase the volume rotate the potentiometer clockwise, to decrease the volume rotate the potentiometer counter clockwise. See Feedback adjustment (2.4.3 step 4). 2.4.2 Microphone Volume 1.
2.4.6 2.4.7 2.4.8 Page 26 Master Code Switch The master code switch is left in the off position for normal operation. Turn the master code switch on when setting the system master code. See programming instructions to set the system master code. If the master code switch is turned on and a new master code is not entered, the system will sound a long tone after approximately 30 seconds. This tone will continue every 30 seconds until a new master code is entered, or until the switch is turned off.
SECTION 3 – PROGRAMMING The DoorKing 1803, 1808 and 1810 Telephone Entry Systems can be programmed from the keypad on the front of the entry system, or remotely from an off premise location using a touch tone telephone. When programming from an off site location with a touch-tone telephone, the RING pin must be installed on the circuit board (see 2.2.6). We recommend that you do not attempt programming from an off site location until you become familiar with these programming instructions.
3.1 General Programming 3.1.1 Master Code This programming step sets the system MASTER CODE. The master code is the four-digit number required to gain access to the system memory. You need to know the master code prior to performing any of the programming functions on the following pages. NOTE: The master code cannot be programmed from an off-site location. The master code can only be programmed from the system keypad. Factory setting = 9999 1.
3.1.5 Talk Time This programming sequence sets the maximum time allowed for conversation when the entry system places a call to the resident. The talk time can be set from 1 second up to 255 seconds (4 minutes, 15 seconds) and is entered as a three-digit number. For example, to set a talk time of 20 seconds, enter 020 in step 3. The talk time set here does not affect the telephone numbers that are programmed under directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001.
3.1.7 Switch Input Programming This programming sequence will set how the two switch inputs on the telephone entry system control board will operate. Switch input 1 is labeled PSW (postal switch) and is found on terminal 4 of the main terminal strip. Switch input 2 is a two terminal auxiliary input located on the upper left hand corner of the control board. These switch inputs can be programmed to activate their respective relays (switch 1 - relay 1, switch 2 - relay 2).
3.1.11 Keypad Function This programming sequence sets the function of the 0 through 9, and the # keys on the keypad during conversation. The keys can be set to hang-up the entry system when they are pressed during conversation, or they can be programmed to DTMF tone out during conversation. The later may be desirable if the entry system is used with an auto-attendant type telephone system where the caller is prompted to enter numbers from a touch-tone telephone.
3.2 Phone Number programming 3.2.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more resident names or telephone numbers are going to be programmed into the system, the directory code must be at least two-digits. If 101 or more resident names or telephone numbers are going to be programmed, the directory code must be at least three-digits. Factory setting is three (3) digits.
3.2.3 Programming Area Codes Up to 15 different area codes can be programmed for any 10-digit or long distance calling requirements and will be referenced 01 through 15. The area codes will be entered as a four-digit number (1 + the three digit area code). If area codes are being programmed to facilitate 10-digit calling requirements, precede the three-digit area code with #. 1. 2. 3. 4. 5. Press *24 and enter the four-digit MASTER CODE _ _ _ _ (beep).
3.2.6 Delete All Phone Numbers This programming step deletes all phone numbers previously programmed into the system. CAUTION: this programming step is irreversible once it is started. 1. 2. Press *22 and enter the four-digit MASTER CODE _ _ _ _ (beep). Press 9999 then press * (beep). This programming sequence will automatically end itself. This will be indicated by a long tone (beeeeeep). Sections 3,2,7 and 3.2.8 apply only to 1803 and 1810 units. 3.2.
3.3 Entry Code Programming 3.3.1 Four-Digit Entry Code Programming This programming sequence programs four-digit entry codes into the system memory. The number of four-digit entry codes that can be programmed is the same as the telephone number memory capacity, plus 12. We suggest that all entry codes that are programmed into the system be listed with the names of persons that they have been assigned to (see appendix). 1. 2. 3. 4. Press *02 and enter the four-digit MASTER CODE _ _ _ _ (beep).
3.3.5 Five-Digit Entry Code Programming This programming sequence programs five-digit entry codes into the system memory. The number of five digit entry codes that can be programmed is limited to six. We suggest that all entry codes that are programmed into the system be listed with the names of persons that they have been assigned to (see appendix). 1. 2. 3. 4. Press *09 and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter the five-digit entry code _ _ _ _ _ then press * (beep).
3.4 Time Functions Programming 3.4.1 Time Clock Programming This programming sequence programs the calendar chip in the telephone entry system for the current time and date. The calendar chip must be programmed if you are going to use any of the time functions available with the entry system. 1. 2. 3. 4. 5. 6. 7. Press *33 and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter the current hour and minutes _ _ _ _ then press * (beep).
3.4.3 Four-Digit Entry Code Time Zone This programming sequence sets up a time zone for the four-digit entry codes. This time zone uses a range of four-digit entry codes and can be programmed for certain days of the week. This time zone can be turned on and turned off after it is programmed (see operating instructions 4.2.4). 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Press *36 and enter the four-digit MASTER CODE _ _ _ _ (beep). Press 1* (beep) to turn the time zone ON, or press 0* (beep) to turn the time zone OFF.
3.4.5 Flash Entry Codes This programming sequence sets up "FLASH" four-digit entry codes. Flash codes are entry codes that will operate on a specific day of the month only - they will not operate before or after the programmed day. The flash code will be valid for a single 24-hour period only. For example, if you program a flash code on July 1st to be active on the 10th, the code will become valid at 00:00 AM on July 10th and expire at 11:59 PM. The code will not be valid on August 10th.
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SECTION 4 – OPERATING INSTRUCTIONS Never allow children to operate or play with any access control device. 4.1 General Instructions 4.1.1 Guest Instructions Instructions on the faceplate of the unit will instruct guest on the operation of the telephone entry system. Guests will locate a residents name and directory code in a directory associated with the telephone entry system. This may be a letter board type directory, an add-on directory or a built-in directory like that found in the 1810 unit.
4.2 System Administrator The administrator can perform the following operations from a remote location using a touch-tone telephone. You must know the phone number of the system and the system master code. 4.2.1 Remote Programming 1. Call the telephone number that the entry system is installed on. The system will answer with a short tone (beep). Note: the number of rings before the system answers is dependent on the programming in 3.1.8. 2.
4.2.4 Entry Code Time Zone Enable / Disable The entry code time zones can be turned off or on remotely from a touch-tone telephone at any time without changing the time zone boundaries. To program the time zone boundaries, see sections 3.4.3 and 3.4.4. Entry code time zones can also be turned off or on at the system keypad by skipping step 1 and proceeding directly to step 2 in the sequence below. 1. Call the telephone number that the entry system is installed on.
4.3 Miscellaneous Operating Instructions 4.3.1 Switch Input Operation The two switch inputs can be programmed to either activate their respective relay (switch 1 input activates relay 1; switch 2 input activates relay 2) or they can be programmed to call the phone number programmed under the first two directory codes (switch 1 input calls the phone number programmed under directory code 0, 00, 000 or 0000; switch 2 input calls the phone number programmed under directory code 1, 01, 001 or 0001).
4.3.4 Connection to a PBX If the telephone entry system is going to be connected to a PBX system, you may need to program extension numbers in place of a seven-digit telephone number. To do this, enter the extension number and fill the remaining spaces with the # key in the phone number programming step. For example, if the PBX system uses four-digit extensions and you want to program extension 2217 as a phone number, in step 3, section 3.2.2 press: 3. 2 2 1 7 # # # * (beep).
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SECTION 5 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out. The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and possibly causing pitting.
SYMPTON Cannot get into programming mode. POSSIBLE SOLUTION(S) • Wrong master code entered. Start over. • Waiting too long between pushing buttons. Enter information quicker. • Keypad is not plugged into board correctly. Cable points down. • Memory chips are installed upside down. System emits a long tone and cancels programming. • Waiting too long between pushing buttons. • Forgetting to press * first when programming. Keypad is dead. • No power. Check for 16 VAC input power.
SYMPTON POSSIBLE SOLUTION(S) Four-digit entry codes will not work. • Forgetting to press # first. • Entry code is time zone restricted. Reprogram time zone or turn time zone off (5.2.4). • Entry code attempted was a flash code that is no longer valid. Five-digit entry codes will not work. • Forgetting to press ## first. • Entry code is time zone restricted. Reprogram time zone or turn time zone off (5.2.4). Entry codes will not activate relay 1.
5.4 Log Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system. Make copies of the resident log sheet so that you have enough to complete a listing of all residents and data.
NAME 1800-060-R-8-11 PHONE NUMBER DIRECTORY CODE ENTRY CODE ALTERNATE AREA CODE Page 51
NAME Page 52 PHONE NUMBER DIRECTORY CODE ENTRY CODE ALTERNATE AREA CODE 1800-060-R-8-11
Resident Instruction Sheet Your building / community has been equipped with a DoorKing Telephone Entry System that will provide communication for your guest from the lobby door / gated entrance to your home by use of the local telephone network.
