Owner’s Manual Model 1812 Plus Residential Telephone Intercom / Access Control System DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1812-161 REV E, 1/10 Copyright 2009 DoorKing, Inc. All rights reserved.
Page 2 1812-161-E-1-10
Use this manual with the following models only. 1812-Plus Residential Telephone Intercom / Access Control System with circuit board 1971-010. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved.
Table of Contents Preface Important Notices......................................................................................................................................................6 General Information ..................................................................................................................................................7 Features ............................................................................................................................................
2.4 2.5 2.6 Devices 2.4.1 Simple Access Code Programming .........................................................................................30 2.4.2 Access Code Programming .....................................................................................................30 2.4.3 Delete Access Codes ...............................................................................................................30 2.4.4 Delete All Access Codes .................................................
Important Notices FCC – United States This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
General Information • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. • The proper installation of the telephone entry panel is an extremely important and integral part of the overall access control system.
Features • Unique telephone communication system allows homeowners to use their telephone as an intercom to speak to a guest at a front door or gate, and to control access to their property. • Unique distinctive ring. • Unit connects directly to the homeowners existing telephone line. No additional monthly expense for a second telephone line. • Built in call waiting assures that incoming calls or guest calls are not missed. • Call Forwarding. • Up to 27 preprogrammed dial-out telephone numbers.
SECTION 1 - INSTALLATION Installation of the 1812 Plus Telephone Entry System involves the installation of the hardware and bypass switch, and the wiring of these components. If used to control a vehicular gate with an automatic gate operator, the telephone entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the entry system and/or touch the gate or gate operator at the same time. 1.
1.2 Mount the By-Pass Switch The 1812’s by-pass switch provides a method to remove the 1812 from the telephone line and reconnect the homeowner’s telephone to the telephone system. The By-Pass switch IS NOT optional – it must be installed as part of the 1812 system. All telephone wiring for the 1812 must pass through the by-pass switch. Wire the by-pass switch per the wiring instructions in this manual. Mount the by-pass switch in a location that is easily accessible by the homeowner.
1.3 Dimensions Surface Mount 10.0 5.25 2.5 4 5 6 7 8 9 * 0 # 2.5 3 3.0 2 6.125 .875 1 5.0 2.875 .875 Dia 1.31 1.25 Surface Mount Curved 11.0 6.25 2.5 4 5 6 7 8 9 0 # 2.5 3 3.375 2 6.75 .875 1 5.5 .
7.5 Flush Mount Rough-in Box 4.5 3.5 10.25 1.25 Dia 5.0 2.625 Flush Mount 3 6 9 # 7.25 2 5 8 0 9.25 1 4 7 * 6.25 4.25 3.5 12.0 .875 Dia 5.0 2.5 10.
Wall Mount 3.5 1 4 7 * 1812-161-E-1-10 2 5 8 0 3 6 9 # 7.375 1.125 2.5 2.5 10.
1.4 Telephone Line Wiring Be sure to observe electrical safety when working with phone lines. Phone lines carry electricity and the ring voltage can deliver a substantial jolt. The best policy is to disconnect the house phone from the phone company Network Interface Device (also known as ‘Demarcation Device’) before working on the wiring. In most residential homes, the phone cable contains four wires; green, red, black, yellow.
TELEPHONE LINE WIRING 1.5 WIRE SIZE MAX DISTANCE IN FEET 24 AWG 800 22 AWG 1600 20 AWG 2200 18 AWG 3600 Power Wiring Do not run telephone lines and high voltage lines in the same conduit. Separate high voltage and telephone line conduits by at least six (6) inches. POWER WIRING WIRE SIZE MAX DISTANCE IN FEET 18 AWG 100 16 AWG 200 The 1812 Plus system operates on 16.5 VAC. Do not power this device with 24 volt AC power. Use the supplied power transformer, 16 VAC, 20 VA (or U.L.
1.7 Wiring for a Single Unit – Telephone Mode B ENTRY BY-PASS 1 DOORKING 1875-010 Ring Tip Blue/White Gnd Blue/White Gnd White/Blue Tip White/Blue Ring House Phones From Phone Company Phone Jack Phone Jack Phone Jack 3 White/Orange C.O.
1.8 Wiring for Multiple Units – Telephone Mode B ENTRY BY-PASS 1 DOORKING 1875-010 Ring Tip Blue/White Gnd Blue/White Gnd White/Blue Tip White/Blue Ring House Phones From Phone Company Phone Jack Phone Jack Phone Jack 3 White/Orange C.O.
1.9 Wiring for Single Unit – Intercom Mode Phone Jack 1 A Vehicular Gate Operator Master Code 2 3 4 1 5 6 7 5 8 9 10 11 Mic Vol Keypad 12 4 13 14 15 16 Pedestrian Gate / Door A Mag Lock Power 16.5 VAC 20 VA 3 2 17 4 18 Speaker Vol 1 2 3 4 5 6 7 8 9 1011 When connected directly to a single telephone or an unused C.O. port on a PBX or KSU system, use the PHONE OUT terminals only. The 1812 must be programmed for INTERCOM mode using this configuration.
1.10 Wiring for Multiple Units – Intercom Mode Phone Jack 1 A Vehicular Gate Operator Master Code 2 3 4 1 5 6 7 5 8 9 10 11 12 4 1st 1812 Mic Vol Keypad 13 14 15 16 Pedestrian Gate / Door Mag Lock Power 16.5 VAC 20 VA 3 2 17 4 18 Speaker Vol 1 2 3 4 5 6 7 8 9 1011 1 1 1 Master Code 2 Vehicular Gate Operator 3 4 5 6 B 7 5 8 9 10 11 2nd 1812 Mic Vol Keypad 12 4 13 14 15 16 Mag Lock Power Pedestrian Gate / Door A 3 16.
1.11 Main Terminal Description Terminal Description 1 Phone In (Negative) 2 Phone In (Positive) 3 Ground 4 Phone Out (Positive) 5 Phone Out (Negative) 6 Not Used. 7 Switch Input Relay 1. A switch closure across terminals 7 & 9 will activate relay 1 for its programmed strike time. 8 Switch Input Relay 2. A switch closure across terminals 8 & 9 will activate relay 2 for its programmed strike time. 9 - 12 VDC Battery Negative. Also common for terminals 7 & 8. 10 + 12 VDC Battery Positive.
SECTION 2 – PROGRAMMING Before You Start The 1812 has been programmed at the factory with many of the programming parameters already set (default setting) for a typical residential application with a single 1812. There is no need to reprogram these parameters unless you want to change them. For easy reference, refer to the chart on the next page that list the various programming functions and their default settings.
Programming Guide Table System Parameters Section 2.2 Description Command Section Default Value Phone / Intercom Mode *06 2.2.1 Phone Single / Multiple Systems *61 2.2.2 Single System Attention Number *62 2.2.3 7 Single or Double Ring *63 2.2.4 Double Number of Rings to Resident *64 2.2.5 5 Talk Time *08 2.2.6 60 Sec. Relay Strike Time *03 2.2.7 1 Sec Tone Open Numbers *05 2.2.8 Answer Incoming Call on X Rings *18 2.2.9 Hang-up Tone *17 2.2.
IMPORTANT! We strongly suggest that you read these programming instructions in their entirety before beginning any programming of this telephone entry system. The DoorKing 1812-Plus Telephone Intercom System can be programmed by the following methods. • KEYPAD: The keypad on the front of the entry system can be used to program all features in the 1812-Plus unit. The MASTER CODE must be programmed from the keypad.
2.2 System Parameter Programming 2.2.1 Phone / Intercom Mode Default setting is 1 (Phone Mode). The 1812 is normally connected in series with a resident’s incoming phone line, which supplies a constant source of DC voltage. When the 1812 is connected in this manner, program the unit for PHONE mode. If the 1812 is to be connected to an open C.O. (Central Office) port on a key type telephone system, or if the 1812 is connected directly to a telephone without a C.O.
2.2.5 Number of Rings to Ring Residence Default setting is 05 (5 Rings). When the CALL button on the 1812 is pushed, this programming sequence sets the number of unanswered rings to the house before the 1812 hangs up. 1. Press * 6 4 and then enter the MASTER CODE. [ * 6 4 _ _ _ _ (beep)] 2. Enter the number of rings before 1812 hangs up (01-99) then press *. [ _ _ * (beep)] 3. Press 0# TOGETHER to end. [0# (beeeeeep)] 2.2.6 Talk Time Default setting is 060 (60 Seconds).
2.2.8 Tone Open Numbers Default setting for Relay 1 is 9876. Default setting for Relay 2 is 5432. These steps will program the tone open number(s) for both relay 1 and relay 2 (each relay is programmed independently). You will need to enter a four-digit number (see chart below) to set each relay. If a function is not desired, enter # in place of a number.
2.2.10 Hang Up Tone Default setting is 0. These steps set the number that will hang-up the 1812 after the conversation is completed. The hang up tone is used when a call from the 1812 has been forwarded to an outside number. Once the conversation has ended, the hang up tone number should be pressed; otherwise the 1812 will remain on the line for a period of time. 1. Press * 1 7 and enter the MASTER CODE. [ * 1 7 _ _ _ _ (beep)] 2. Enter the hang up tone number then press *. [ _ * (beep)] 3.
2.2.13 Set Call Forwarding Microphone Gain and Speaker Volume Default setting is 71. This adjustment is required only if call forwarding in the 1812 is being used. This step will adjust the microphone gain (the remote handset loudness) and the speaker volume (the 1812 loudness) during call forwarding operation. You may have to perform these steps several times to get the optimal microphone gain and speaker volume adjustment. Be sure that you have a call forward phone number programmed (2.5.
2.3 Directory Codes 2.3.1 Directory Codes 24 – 50 Dial Phone Number The 1812 has the capability of operating as an auto-dialer system and can store up to 27 phone numbers in its memory. When a visitor enters a directory code on the system keypad, the 1812 will call the phone number programmed under the specific directory code number. The directory codes, 24 through 50, are preset and cannot be changed. This feature cannot be used if the 1812 is programmed in the intercom mode (see 2.2.1). 1. 2. 3. 4. 5.
2.4 Devices 2.4.1 Simple Access Code Programming This programming sequence programs simple access codes into the system memory. Simple access codes cannot be time zone restricted; they can only be assigned to operate either relay 1 or relay 2 on a 24/7 basis. If you require access codes to be time zone restricted, use the programming sequence in 2.4.2. Note: Up to 50 access codes can be programmed into the system. This 50 includes access codes programmed in 2.4.1 AND 2.4.2.
2.4.4 Delete All Access Codes This programming sequence deletes all access codes. WARNING: Once started, all access codes will be erased. 1. 2. 3. 4. 2.4.5 Press * 7 2 and enter the MASTER CODE. [ * 7 2 _ _ _ _ (beep)] Press 2 *. [ 2 * (beep)] Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)] The programming sequence will end itself automatically.
2.5 Time Functions 2.5.1 Program Calendar Chip This programming sequence programs the calendar chip in the 1812 system for the current time and date. The calendar chip must be programmed if any of the time related features are going to be used. Note: The clock / calendar chip in the 1812 Plus will keep time for approximately 48 hours if power to the system is lost or removed. If power is off longer than this, the clock / calendar chip will have to be reprogrammed. 1.
2.5.3 Call Forward Phone Number Programming These steps program the call forwarding telephone number into the 1812 memory. Call forwarding can only be used when the 1812 is programmed in phone mode (see 2.2.1). 1. Press * 1 0 and enter the MASTER CODE. [ * 1 0 _ _ _ _ (beep)] 2. Enter the phone number where calls from the 1812 are to be forwarded to (up to 20 digits) then press *. [ _ _ _ _ _ _ _ _ _ _ _ * (beep)] 3. Press 0# TOGETHER to end. [0# (beeeeeep)] 2.5.
2.5.5 Relay Hold Schedule Default setting in step 3 is 0 (Hold schedules are OFF). This program sequence sets up schedules to automatically activate and deactivate relays 1 and 2 on the control board. Four schedules can be programmed, each of which can be assigned to the desired relay(s). These schedules can be independently turned on or off after they have been programmed. 1. Press * 3 5 and enter the MASTER CODE. [ * 3 5 _ _ _ _ (beep)] 2. Enter a schedule number (1, 2, 3 or 4) then press *.
2.5.6 Time Zones Default setting in step 3 is 0 (Time Zones are OFF). This programming sequence sets up time zones (up to 4) that can be applied to the access codes programmed into the 1812. These time zones can be turned on or off once they have been programmed. 1. Press * 3 6 and enter the MASTER CODE. [ * 3 6 _ _ _ _ (beep)] 2. Enter a time zone number (3, 4, 5 or 6) then press *. [ _ * (beep)] Do not use 0, 1 or 2 for time zone numbers.
2.6 Miscellaneous 2.6.1 Restore Defaults This step will restore the factory set defaults for each of the programming parameters. WARNING: Once started, this sequence will program all values to factory default. 1. Press * 9 0 and enter the MASTER CODE. [ * 9 0 _ _ _ _ (beep)] 2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)] 3. This sequence will end itself automatically.
SECTION 3 – ADJUSTMENTS Speaker Volume The speaker volume potentiometer is labeled SPEAKER VOL on the control board. The speaker volume should be adjusted for adequate sound. Adjusting the speaker volume too loud could cause feedback from the microphone. 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2. Push the "Push To Call" button to place a call to the resident. While they are talking, adjust the speaker volume potentiometer for adequate sound.
Page 38 1812-161-E-1-10
SECTION 4 – USER INSTRUCTIONS 4.1 Resident Operating Instructions 4.1.1 Granting or Denying a Guest Access To place a call from the 1812 to the resident’s house, the guest simply presses the PUSH TO CALL button located on the faceplate. Once the guest has been identified by voice communication, the resident may grant them access by pressing the appropriate tone open number, or they may deny access by simply hanging up. 1. To grant access to a guest, press the programmed tone open number.
4.1.3 Dial-Out Phone Numbers To use the dial-out phone number feature, the guest simply presses a two-digit directory code (24-50) on the system keypad. The 1812 will automatically dial out the phone number programmed under the directory code that was entered on the keypad (section 2.3.1). Once the call is answered, the person called may grant access by pressing the programmed tone open number or they can press the hang up number (2.2.10) to disconnect the call without granting access. 4.1.
4.2 Remote Operation 4.2.1 Remote Programming The 1812 can be programmed and operated from a remote location using a touch-tone telephone. Be sure that the ability for the 1812 to answer an incoming call has not been disabled (see 2.2.9). Note: The 1812 master code cannot be programmed remotely – it can only be programmed from the system keypad – see Programming the Master Code on page 21. 1. Call the resident’s phone number. After the programmed number of rings (2.2.9) the 1812 will answer with a tone.
4.2.3 Relay Activation The 1812 system relays can be activated from the house. Refer to the tone open numbers that where programmed in section 2.2.8 to determine each of the activation numbers. • Momentary Activation (Relay activates for its programmed strike time) • Hold Open (Relay will activate and remain activated).
SECTION 5 – MAINTENANCE The DoorKing 1812 telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the access codes and temporary access codes on an as needed basis. The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and possibly causing pitting.
5.2 Phone Line Polarity When troubleshooting 1812 operational problems, check phone line polarity. Crossed polarities can affect system operation. Red Green Home 8 DC Positive Home 7 DC Negative Phone Out 6 DC Negative Phone Out 5 DC Positive Phone In 4 DC Positive Phone In 3 DC Negative C.O. (Phone Company) 2 DC Positive C.O. (Phone Company) 1 DC Negative Bypass Switch Dashed lines are existing circuit board connections and are shown for clarification purposes only.
5.3 Isolating Noise Problems If noise or hum is present on the resident’s phone line after installation of the 1812 telephone intercom system, use the procedure on the next page to find and correct the source of the noise. This procedure will require the use of a telephone test set (DoorKing p/n 1800-050 or equivalent).
5.4 Troubleshooting Tables SYMPTOM Cannot get into programming mode. POSSIBLE SOLUTION(S) • Wrong master code entered. Start over. • Waiting too long between pushing buttons. Enter information quicker. • Keypad is not plugged into board correctly. Cable points down. System emits a long tone and cancels programming. • Waiting too long between pushing buttons. • Forgetting to press * first when programming. Keypad is dead. • No power. Check for 16 VAC input power.
SYMPTOM POSSIBLE SOLUTION(S) System generates tone when granting access to a visitor, but will not work on regular phone line. • Switch the wires on the PHON IN terminals. System will not answer when called from the resident’s phone. • Using the wrong attention number. Re-program attention number. System will not answer when called from a remote location. • Answer incoming call feature is turned off. Turn answer incoming call feature on. • Number of rings to answer may be programmed too high.
5.5 Wire Diagram 1 2 2 3 3 4 4 5 5 6 7 6 8 8 Master Code ON 1 SW 1 MODEM / TCP ENB 7 9 10 11 Mic Vol Keypad 12 13 14 15 16 17 18 Speaker Vol 1 2 3 4 5 6 7 8 9 1011 10 11 Gray 9 Purple 8 Orange 7 Red 6 White 5 White 4 White Green 3 Yellow Red 2 White 1 Microphone PCB LED PCB LED Push Button 1 3 + - 4 2 + - DOORKING, INC., INGLEWOOD, CA 90301 Title: Date: Page 48 1812 Plus and 1812 Access Plus Internal Wire Diagram 1/09 Dwg. No. M1812P-001 Rev.
5.6 Accessories Secondary Keypad Surge Suppressers Mounting Post Telephone Test Set Battery Postal Lock Box CCTV Camera Magnetic Locks Electric Strikes 1812-161-E-1-10 Allows remote activation of the system relays by use of the access codes. Does not provide any voice communication to the main unit or to the resident telephone. P/N 1812-082. High voltage (115 V) suppresser. P/N 1876-010. Phone line suppresser. P/N 1877-010. Low voltage (28 V) suppresser. P/N 1878010.
5.7 Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the 1812 entry system.
Directory Codes / Dial-Out Phone Numbers Directory Code Name Phone Number 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 1812-161-E-1-10 Page 51
Access Code Log Sheet Name Page 52 Access Code Time Zone Schedule Number Relay Momentary or Hold 1812-161-E-1-10
1812-161-E-1-10 Page 53