Owner’s Manual Model 1812 Telephone Intercom Systems DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1812-065 REV H, 7/01 Copyright 2001 DoorKing, Inc. All rights reserved.
Use this manual with the following models only. All 1812 Telephone Intercom Systems with circuit board 1871-010 REV S or higher. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved.
TABLE OF CONTENTS Preface Important Notices................................................................................................................................................. 6 General Information ............................................................................................................................................. 7 Features ....................................................................................................................................................
Section 3 – Adjustments Speaker Volume................................................................................................................................... 31 Feedback 1 .......................................................................................................................................... 31 Feedback 2 .......................................................................................................................................... 31 Master Code Switch ..............
IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
GENERAL INFORMATION • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. • The proper installation of the telephone entry panel is an extremely important and integral part of the overall access control system.
FEATURES • Unique telephone communication system allows homeowners to use their telephone as an intercom to speak to a guest at a front door or gate, and to control access to their property. • Unit can be programmed from the homeowners PC with DoorKing’s Windows compatible Auto-Programming software. • Unit connects directly to the homeowners existing telephone line. expense for a second telephone line. • Built in call waiting assures that incoming calls or guest calls are not missed.
SECTION 1 - INSTALLATION • Installation of the telephone intercom system involves the installation and wiring of the Entry System By-pass Switch and the installation and wiring of the 1812 unit itself. • Do not use thinly insulated brown-jacketed telephone wire (the type found in the walls of a house) for any phone line wiring. These wires must be of the proper gauge and must be rated for direct underground burial. A clear, noise free system is directly related to the quality of the telephone wire used.
1.1 SURFACE MOUNT UNITS Surface mount units can be mounted directly to a wall or pilaster or post mounted using a DoorKing mounting post (p/n 1200-045 or 1200-046). Be sure that the unit is securely mounted and is not subject to continuous vibration from closing doors or gates.
Surface Mount Dimensions 10.0 5.25 2.5 3 5 6 7 8 9 * 0 # 2.5 2 4 3.0 1 6.125 .875 5.0 2.875 .875 Dia 1.31 1.
1.2 FLUSH MOUNT UNITS Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates. If used to control a vehicular gate with an automatic gate operator, the telephone entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the entry system and/or touch the gate or gate operator at the same time.
1812-150 Rough-in Box Dimensions 10.75 .75 6.5 7.0 1.625 Dia 1.375 3.125 1.625 Dia 2.125 10.25 Flush Mount Dimensions 11.0 3.0 4 5 6 7 8 9 * 0 # 3.0 3 7.25 2 6.125 .875 1 4.25 .875 Dia 1.75 2.0 10.0 13 5.0 5.25 O/C 9.
1.3 BY-PASS SWITCH INSTALLATION AND WIRING • The by-pass switch should be installed in a location where it is accessible by the homeowner. • The by-pass switch must be protected from the weather. It is not designed for direct exposure to rain, snow or other elements. If you are installing the by-pass switch outside of the home, use a NEMA rated rain resistant enclosure to mount the by-pass switch in. • Pay special attention when connecting the by-pass switch to the Central Office (C.O.
1.4 TELEPHONE LINE WIRING – SINGLE UNIT If any alarm systems are installed on the phone line, be sure that the alarm interface precedes the 1812 by-pass switch interface. ENTRY BY-PASS DOORKING 1875-010 C.O. 1 2 PH IN 3 4 PH OUT 5 6 HOME 7 8 GND Ground C.O. Demarcation Use only twisted pair telephone wire that is rated for direct underground burial. Do not use wire designed for indoor applications.
1.5 TELEPHONE LINE WIRING – MULTIPLE UNITS If any alarm systems are installed on the phone line, be sure that the alarm interface precedes the 1812 by-pass switch interface. ENTRY BY-PASS DOORKING 1875-010 C.O. 1 2 PH IN 3 4 PH OUT 5 6 HOME 7 8 GND Ground C.O. Demarcation Use only twisted pair telephone wire that is rated for direct underground burial. Do not use wire designed for indoor applications.
1.6 INTERCOM MODE WIRING – SINGLE UNIT Use this wiring diagram when a single 1812 is programmed for intercom mode and is connected directly to another telephone or to an un-used C.O. port on a PBX or KSU type system. 1812 Main Terminal Phone In - 1 Phone In - 2 Case Ground - 3 Phone Out - 4 Phone Out - 5 Programmed for INTERCOM MODE 1. When the 1812 is programmed for intercom mode, it provides the constant source of DC voltage necessary for communication.
1.7 INTERCOM MODE WIRING – MULTIPLE UNITS Use this wire diagram when multiple 1812 units will be connected together in an intercom mode and connected directly to another telephone or to an open C.O. port on a PBX or KSU system. Pay particular attention to the notes below.
1.
1.9 PANEL TERMINAL DESCRIPTION Mic Board 1 2 3 RED WHITE GREEN Front Panel Terminal 4 5 6 7 8 Light Push Button Speaker • If the 1812 is to be powered from a 24-Volt DC source such as batteries or solar panels, it is recommended that the panel light be removed. This will prolong the battery charge. • There are no user-required connections to the front panel terminal strip. Diagram above is for reference and trouble shooting only.
SECTION 2 – PROGRAMMING The DoorKing 1812 Telephone Intercom System can be programmed by three different programming methods. • KEYPAD: The keypad on the front of the entry system can be used to program all features in the 1812 unit. The MASTER CODE can only be programmed from the keypad. • COMPUTER: Using the DoorKing Auto-Programming Software for Windows, almost all of the programmable features provided in the 1812 unit can be set using a PC.
2.2 PC PROGRAMMING SET-UP Prior to programming the 1812 with the DoorKing Auto-Programming Software for Windows, the system must have the MASTER CODE and SYSTEM SET-UP information programmed into it. These programming functions cannot be set with the PC and must be programmed from the system keypad. 2.2.1 Master Code This programming step sets the system MASTER CODE. The master code is the four-digit number required to gain access to the system memory.
2.3 GENERAL PROGRAMMING Proceed with the programming steps on the following pages if PC programming will not be used. 2.3.1 Relay Strike Time These steps will program Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step 4) up to 99 seconds by entering the desired time in seconds. BBBB and enter the four-digit MASTER CODE (beep). Press Press (beep) to set relay 1, or (beep) to set relay 2 strike time.
2.3.3 Phone / Intercom Mode The 1812 is normally connected in series with a residents incoming phone line, which supplies a constant source of DC voltage. When the 1812 is connected in this manner, program the unit for PHONE mode. If the 1812 is to be connected to an open C.O. (Central Office) port on a key type telephone system, or if the 1812 is connected directly to another telephone without a C.O. line, program the unit for INTERCOM mode.
2.3.6 Number of Rings This programming section sets the number of rings that the 1812 will allow to pass through the system before it picks up the call. Some things to consider when programming this section is to not set the number of rings low as this may cause the 1812 to answer calls that are not intended for it. If the resident has an answer machine on their phone, this may present a problem.
2.4 TIME FUNCTION PROGRAMMING 2.4.1 Time Clock Programming This programming sequence programs the calendar chip in the 1812 system for the current time and date. The calendar chip must be programmed if any of the time related features are going to be used. 1. 2. 3. 4. BBBB Press and enter the four-digit MASTER CODE (beep). Enter the current hour and minutes then press (beep). Do not use military (24 hour) time format, simply enter the hour (2 digits) and the minutes (2 digits).
2.4.3 Automatic Relay Activation Time Zones This program sequence sets up time zones to automatically activate and deactivate the relays on the control board. Each relay can be programmed with two independent time zones. Time zones 1 and 2 affect relay 1 operation; time zones 3 and 4 affect relay 2 operation. These time zones can be independently turned on or off after they have programmed. 1. 2. 3. 4. 5. 6. 7. 8. BBBB Press and enter the four-digit MASTER CODE (beep).
2.4.5 Call Forward Time Zone This programming sequence sets up a time zone for the call-forwarding feature. The 1812 will automatically send calls to the forwarding number if the time and day are within the time zone boundary and the time zone is turned on. This feature is also dependent on the call forward feature being turned off and the time and day being outside the DND time zone if that feature is enabled. This sequence simply sets the call forwarding time zone.
2.5 PROGRAMMING DIAL-OUT FUNCTIONS 2.5.1 Call Forward Programming These steps program the call forwarding telephone number into the 1812 memory. Call forwarding can only be used when the 1812 is programmed in phone mode (see 2.3.3). 1. 2. 3. 4. BBBB Press and enter the four-digit MASTER CODE (beep). If the forwarding number is long distance, press then enter the area code and then press (beep). If the forwarding number is 10 digits, press then enter the area code and then press (beep).
2.6 ENTRY CODE PROGRAMMING 2.6.1 Four-Digit Entry Code Programming This programming sequence programs four digit entry codes into the system memory. You can store up to 50 unique entry codes into the system memory, however these codes will perform different functions dependent on the location code that they have been stored in. Each relay can have 14 momentary activation codes, one flash code, five hold codes, and five time zoned codes.
SECTION 3 – ADJUSTMENTS Speaker Volume The speaker volume potentiometer is labeled SPEAKER VOL on the control board. The speaker volume should be adjusted for adequate sound. Adjusting the speaker volume too loud will cause feedback from the microphone. 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2. Push the "Push To Call" button to place a call to the resident. While they are talking, adjust the speaker volume potentiometer for adequate sound.
Circuit Board Adjustment Locations PH In 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 PH Out Mstr Code FB 1 Keypad FB 2 Spkr Vol 1 2 3 4 5 6 7 8 32
SECTION 4 – OPERATING INSTRUCTIONS 4.1 Calling the Resident To place a call from the 1812 to the resident’s house, the guest simply presses the PUSH TO CALL button located on the faceplate. Once the guest has been identified by voice communication, the resident may grant them access by pressing the appropriate tone open number, or they may deny access by simply hanging up. 1. To grant access to a guest, press the programmed tone open number.
4.3 Preprogrammed Numbers To use the preprogrammed phone number feature, the guest simply presses 01, 02, or 03 on the system keypad. The 1812 will automatically dial out the specific preprogrammed phone number. Once the call is answered at the other end, that party may grant or deny a guest access by pressing the programmed tone open number or simply hanging up. NOTE: These numbers are different than the call forwarding number. 1. 2. 3. 4.
Resident Operating Instructions The following operating instructions assume that the 1812 features are being turned on and off from the resident’s touch tone telephone and that the system attention number is 7 (factory setting). If the system attention number has been changed, use the new attention number in step 1. These steps can also be performed at the system keypad by skipping step 1 (start with step 2) and by pressing 0 # together in place of step 4. 4.
4.8 Entry Code Time Zone Enable / Disable The entry code time zone affects only those entry codes programmed under the time zoned entry code location codes 21-25 for relay 1, 46-50 for relay 2. To use this feature, be sure that four-digit entry codes have been programmed into the system under the proper location codes, and be sure that an entry code time zone has been programmed (2.4.4). 1. 2. 3. 4. 4.9 Pick up your telephone and press (beep). Press and enter the four-digit MASTER CODE (beep).
4.11 Relay Activation Check The 1812 can be called to check if relay 1, relay 2, or both relays in the system are latched and holding a door or gate in the open (unlocked) position. 1. 2. 3. 4.12 Pick up your telephone and press (beep). Listen for the following sequence of tones. No tones: neither relay is activated. Relay 1 activated: beep - pause - beep - pause . . .Relay 2 activated: beep beep - pause beep beep - pause . . .Both relays activated: beep beep beep - pause - beep beep beep - pause .
4.14 Switch Input Operation A switch closure between terminals 7 and 9 will activate relay 1 for its programmed strike time. A switch closure between terminals 8 and 9 will activate relay 2 for its programmed strike time. A switch closure between terminals 6 and 9 will activate the external time zone input. When this input is activated, entry codes that have been programmed into the time zone restricted location codes will not work. The 1812 has two time zones available as a built in programming function.
SECTION 5 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out. The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and possibly causing pitting.
Isolating Noise Problems 1. Remove all external items connected to the 1812 unit, such as back-up batteries, relay connections, push button switches, or time clocks. All terminals should be free of any wiring except terminals 1 and 2 (PHON IN WIRES), terminal 3 (CASE GROUND WIRE), terminals 4 and 5 (PHON OUT WIRES), and terminals 17 and 18 (24 VAC POWER WIRES). If noise is still present, proceed to step 2.
SYMPTON POSSIBLE SOLUTION(S) • Wrong master code entered. Start over. • Waiting too long between pushing buttons. Enter information quicker. • Keypad is not plugged into board correctly. Cable points down. System emits a long tone and cancels programming. • Waiting too long between pushing buttons. • Forgetting to press Keypad is dead. • No power. Check for 24 VAC input power. • Check that the keypad is properly connected to the circuit board.
SYMPTON POSSIBLE SOLUTION(S) System generates tone when granting access to a visitor, but will not work on regular phone line. • Switch the wires on the PHON IN terminals. System will not answer when called from the residents phone. • Using the wrong attention number. Re-program attention number. System will not answer when called from a remote location. • Auto-answer feature is turned off. Turn auto-answer feature on. • Number of rings to answer may be programmed too high.
5.2 ACCESSORIES Slave Keypad Surge Suppressers Mounting Post Telephone Test Set Battery Postal Lock Box CCTV Camera Magnetic Locks Electric Strikes Allows remote activation of the system relays by use of the entry codes. Does not provide any voice communication to the main unit or to the resident telephone. P/N 1812-082. High voltage (115 V) suppresser. P/N 1876-010. Phone line suppresser. P/N 1877-010. Low voltage (28 V) suppresser. P/N 1878010. Gooseneck mounting post with concrete base plate.
5.3 TABLES Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system IS NOT being programmed from a PC. If PC programming is being utilized, there is no reason to maintain these log sheets since the PC will maintain a complete record of the information that has been programmed.
Entry Code Log Sheet Location Number Relay Function 01 1 02 Entry Code Location Number Relay Function Momentary 26 2 Momentary 1 Momentary 27 2 Momentary 03 1 Momentary 28 2 Momentary 04 1 Momentary 29 2 Momentary 05 1 Momentary 30 2 Momentary 06 1 Momentary 31 2 Momentary 07 1 Momentary 32 2 Momentary 08 1 Momentary 33 2 Momentary 09 1 Momentary 34 2 Momentary 10 1 Momentary 35 2 Momentary 11 1 Momentary 36 2 Momentary 12 1 Momenta
