User's Manual

No sound can be heard from the earphones.
1. Check if the volume is set as 0. Adjust the volume as required.
2. Check the volume of the file attempting to be played.
3. Confirm the earphone is properly connected.
Noise through earphones.
1. Check if the earphone plug is clean, foreign particles can cause
static to be heard through the earphone during playback.
2. Check if the music file is damaged. Confirm by playing other
music. The damaged file might create serious noises or voice
dithering.
How to power on/off the device.
Please press power key and hold for 3S. This period will need
several seconds, please wait patient.
Incorrect language displayed.
Please make sure that you have selected the correct language.
Set language in (Settings) => (personal) => (Language &input)
Files cannot be downloaded.
1. Make sure the proper connection between your computer and
the device.
2. Check if the memory is full.
3. Check if the USB cable is damaged and replace if necessary.
Audio / Video files not playable.
Please check that the files transferred to the VORTEX Color are in
the correct format. Some files may need to be re encoded to be
played on this device.
Fail to open the web page.
Check if you´ve correctly created the Wi-Fi connection.
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