User's Manual

10
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Unit has no
sound/picture
- Volume is too low
- Sound is off [symbol]
- Out of range
- Adjust the volume
- Bring Parent Unit closer
to Baby's Unit
- Press [View icon] and hold
for 2 seconds
Low Battery LED
turns on, unit emits
beeping sound
- Batteries are low
- Recharge/replace batteries
or use AC adaptor
On/Off button
does not illuminate
- Unit is not turned on
- Batteries are dead
- Power is turned off
- Push the button on the
front of Receiver to the ON
position
- Charge battery/Make
certain any light switches
that control power to the
wall outlet are on
(when using AC)
- Check AC Adapter jack-to-
socket and plug-to-outlet
connections
Audio feedback
(squealing)
- Parent Unit is too close
to the Baby Unit
- Move the Parent Unit
further away from Baby
Unit
- Turn down volume on
Parent Unit to Mute to get
minimum feedback
Weak sound coming
from Parent’s Unit
- Volume too low
- Battery may be low
- Baby is too far away
from Camera on Baby
Unit
- Adjust volume
- Change batteries
- Move the Camera within
4' to 6' of Baby
- Make certain nothing
is blocking camera
microphone
Picture is not clear
- Picture is blurry or not
centered
- Move camera location
Picture is Black &
White during the day
- Room is too dark
- Add more light to
the room
Product battery life
seems shorter
than expected
- Video is ON all the time
- Typical battery life with
video ON all the time
is 2 to 3 hours. Use the
Quick View button to turn
off video when not
looking at the monitor to
extend battery life.
Contact Consumer Relations at 1-800-544-1108 to order a new battery pack.
Use reference number 08028.