User's Manual

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1514
Troubleshooting
Troubleshooting
P
arent Unit is
continuously beeping
- Baby Unit is not turned On -
Parent Unit is too far away from Baby Unit
- Verify that Baby Unit is On
-
Verify that Parent Unit is within range of Baby Unit (See Link Indicator on page 10)
Fully charge battery
Audio feedback
(squealing)
-
Parent Unit is too close to Baby Unit
-
Move Parent Unit further away from Baby Unit
-
Turn down volume on Parent Unit to mute to get minimum feedback
Weak sound coming from
Parent Unit
- Volume too low -
Battery may be low
-
Protective cling is still on Parent Unit or Baby Unit
- Adjust volume -
Recharge batteries
-
Make certain nothing is blocking camera microphone
-
Remove protective cling
Low Battery LED turns on red
- Batteries are low
-
For Video Parent Unit, recharge battery using AC adapter
- For Audio Parent Unit, recharge battery using AC adapter - For Camera Baby Unit, change batteries or plug into AC adapter
There is a delay in my audio/video signal
- To properly protect the user from - This delay is normal as the monitor encodes and decodes
the information to protect your privacy.
interference, you may perceive a slight delay
in sound and video if you are next to the
user while looking at the image - Normal operation
Product battery life
seems shorter than expected
-
Parent Unit was not charged properly
-
Parent Unit was not fully charged
- Refer to battery charging instructions on pages 5 & 6
-
Use Video On/Off Button feature (See page 10) to extend battery life
-
I’m hearing strange
noises on my P
arent
Unit
- The microphone can pick up ambient noise in
the room like air conditioning, heating systems and low volume electrical equipment.
This could interfere with the quality of the
sound output
- Look for any noise source in the baby’s room. Remove noise source or move
Baby Unit away from the source
PROBLEM POSSIBLE CAUSE SOLUTION
Power LED does not
illuminate
-
Parent or Baby Unit is not turned On
-
Battery pack is dead
-
Turn Parent or Baby Unit on. Hold down Power On/Off Button until
all LEDs come on
-
Charge or replace batteries
No power is getting
to my P
arent/
Baby Unit
- Adapter is not receiving
electrical power
- Electrical power is not getting to Parent/Baby Unit
- Make certain any light switches that control power to the wall outlet are on when
using AC adapter
- Check AC adapter jack-to-socket and plug-to-outlet connections
- Check for pinched wire
P
arent Unit has no
no sound
- Volume is too low
- Sound is Off
- Out of range
-
Something is blocking microphone
- Adjust the volume
-
Bring Parent Unit closer to Baby Unit
-
Remove obstruction from front of Camera
My
P
arent Unit shows
a black screen/
no video
- Video Time Out is activated - Baby Unit may be turned off
- Press Video On/Off Button to turn back ON - Turn Baby Unit ON - Video Monitor will time out after 2 minutes when not plugged into AC outlet - Remove obstruction from front of Camera
Video is not in color
- Room is too dark which has activated
Day/Night Auto Viewing. This may happen
during the twilight hours of the day or if room
is darkened for example with shades down. - Baby is being monitored at night
in a dark nursery
- Add more light to the room - Day/Night Auto Viewing is activated in the dark allowing you to view baby
in black & white only
Picture is not clear
-
Picture is blurry or not centered
- Make sure protective cling is removed from front of Baby Unit and Parent Unit
- Move Camera location
-
Make sure video is not in Zoom mode
-
Speaker or microphone could be blocked