User's Manual

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Troubleshooting
Troubleshooting
Parent Unit is continuously beeping
- Baby Unit is not turned On - Parent Unit is too far away from Baby Unit
- Verify that Baby Unit is On -
Verify that Parent Unit is within range of Baby Unit Fully charge battery
Audio feedback (squealing)
- Parent Unit is too close to Baby Unit
- Move Parent Unit further away from Baby Unit - Turn down volume on Parent Unit to mute to get minimum feedback
Weak sound coming from Parent Unit
- Volume too low - Battery may be low - Protective cling is still on
Parent Unit or Baby Unit
- Adjust volume - Recharge batteries - Make certain nothing is blocking camera microphone - Remove protective cling
Low Battery LED turns on red
- Batteries are low
-
For Video Parent Unit and Baby Unit, recharge battery using AC adapter
There is a delay in my audio/video signal
- To properly protect the user from - This delay is normal as the monitor encodes and decodes
the information to protect your privacy.
interference, you may perceive a slight delay
in sound and video if you are next to the user while looking at the image - Normal operation
Product battery life seems shorter than expected
- Parent Unit was not charged properly - Parent Unit was not fully charged
- Refer to battery charging instructions on page 5 - Use Video On/Off Button feature (See page 9) to extend battery life -
I’m hearing strange
noises on my Parent Unit
- The microphone can pick up ambient noise in the room like air conditioning, heating systems and low volume electrical equipment. This could interfere with the quality of the sound output
- Look for any noise source in the baby’s room. Remove noise source or move Baby Unit away from the source
PROBLEM POSSIBLE CAUSE SOLUTION
Power LED does not illuminate
- Parent or Baby Unit is not turned On
- Battery pack is dead
- Turn Parent or Baby Unit on. Hold down Power On/Off Button until
all LEDs come on
- Charge or replace batteries
No power is getting to my Parent/ Baby Unit
- Adapter is not receiving electrical power - Electrical power is not getting to Parent/Baby Unit
- Make certain any light switches that control power to the wall outlet are on when
using AC adapter - Check AC adapter jack-to-socket and plug-to-outlet connections - Check for pinched wire
Parent Unit has no sound
- Volume is too low - Sound is Off - Out of range -
Something is blocking microphone
- Adjust the volume - Bring Parent Unit closer to Baby Unit - Remove obstruction from front of Camera
My Parent Unit shows
a black screen/ no video
- Video Time Out has turned off screen - Baby Unit may be turned off
- Press Video On/Off Button to turn back ON - Turn Baby Unit ON - Video Monitor will time out after 2 minutes when not plugged into AC outlet - Remove obstruction from front of Camera
Video is not in color
- Room is too dark which has activated Day/Night Auto Viewing. This may happen during the twilight hours of the day or if room
is darkened for example with shades down. - Baby is being monitored at night in a dark nursery
- Add more light to the room - Day/Night Auto Viewing is activated in the dark allowing you to view baby
in black & white only
Picture is not clear
- Picture is blurry or not centered
- Make sure protective cling is removed from front of Baby Unit and Parent Unit - Move Camera location - Make sure video is not in Zoom mode
- Speaker or microphone could be blocked