User's Manual

Table Of Contents
Packaging / Returns Manual B-Net® 91 04
54 © Kaba GmbH 12/2008
9.3 Labeling
Complete return documents and a correct labeling allow for fast processing.
Please make sure that each package includes a delivery note. The delivery note
should contain the following information:
Number of devices or components per package
Product numbers, serial numbers, specifications
Name and address of your company / contact person
Reason for return, e.g. repair exchange
Meaningful and detailed error description
Returns from countries outside the European Union require a customs invoice
stating the real customs value.
Some countries (e.g. Switzerland) require a preference.