User manual

English
Reset the phone
IMPORTANT!
Resetting the phone means that most information, such as
downloaded and installed applications, accounts, system and
application data and settings, will be erased. Be sure to backup any
data and files you want to keep before you perform the reset.
A backup is a safety copy of information. Carefully read all the text
below before you start.
The reason to perform a reset might be a persistent problem that is im-
possible to solve or if you want to pass the phone to someone else.
Note! Everything added to the phone since you got it will be erased!
Exceptions
• Everything saved on an SD card if you have one installed (see Insert
the memory card (optional and not included), p.4 and External mem-
ory, p.41).
• Applications and data by Google
™
— if the box in Back up my data is
checked, see Backup, p.39.
• Information you have stored in any cloud storages (or on a computer,
see Connect the phone to a computer, p.37).
IMPORTANT!
Remember the Google account your phone last logged in to. During a
reset Google's anti-theft mechanism requires you to enter the Google
account your phone last logged in to on the startup navigation screen
for identity authentication. Your phone can properly power on only after
the identity authentication passes.
Reset the phone
1. From the Home screen, tap
Set A general option
Advanced settings Backup & reset.
2. Select Factory data reset. Carefully read the on-screen information,
it is important!
3. Select Reset phone.
4. Select Erase everything.
40