Operation Manual

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Table Of Contents

Copyright
Warranty
Declaration of conformity
Safety instructions
Disposal of the product
Hardware Components
- ip810c
- ip820c
- ip830c
- ip840c
- (1) Display
- (2) Keypad and LEDs
- (3) Audio Devices
User Interfaces
User and Administrator Mode
Documentation
Phone Installation
Phone Initialization
- (1) Hardware Self-Test
- (2) TFTP Update Screen
- (3) Automatic Phone Initialization
  - (3a) DHCP Request
  - (3b) Mass Deployment
- (3) Manual Phone Initialization
Registration
- Successful Registration
- Unsuccessful Registration
Idle Screen
- Default Idle Screen
- Customized Idle Screen
Phone User Interface
- Menu Structure
- Settings Menu
Web User Interface
- Access
- Phone Configuration Changes
General Configuration Tasks
- Language
  - Phone User Interface Language
  - Web User Interface Language
- Time and Date
- Keyboard Lock
  - Locking
  - Unlocking
- Display Format
Display Configuration Tasks
- Display Contrast
- Backlight Mode
Audio Configuration Tasks
- Volume
- Headset Use
  - Activation
  - Deactivation
- Ringtones
SIP Identity Configuration Tasks
- Adding / Editing Extensions
- Blocking Extensions
- Removing Extensions
  - Single Extension
  - All Extensions
Function Key Configuration Tasks
- Input fields
- Key Types
Maintenance Tasks
- Administrator Password
- Operation Modes
  - User Mode
  - Administrator Mode
- Firmware Update
- Reboot
- Factory Reset
Outgoing Calls
- Extension (SIP identity) for Outgoing Calls
- Making Calls
  - Supported Formats
  - Input Mode
  - Audio Operation Mode
- Auto Completion (Number Guessing)
- Call Completion
  - Enabling
  - When “Busy” (CCBS)
  - On “No Responding” (CCNR)
- Call Termination
- Redial
- Call Indication
  - Acoustic
  - Visual
- Accepting Incoming Calls
- Call Waiting
- Denying Incoming Calls
- Denying Incoming Calls Automatically
- DND (Do Not Disturb) Mode
- Call Forwarding
  - Always
  - Busy
  - Timeout
- Audio Operation Modes
- Mute / Unmute
  - Mute
  - Unmute
- Multiple Speaker Mode
  - Enable Casing Speaker
  - Disable Casing Speaker
- Hold and Resume
  - Hold
  - Resume
- Call Transfer
  - Blind Transfer
  - Attended Transfer
- Conference
  - Establishing
  - Disconnecting
- Call Recording
  - Turn On
  - Turn Off
- Logoff All Users (Extensions/SIP Identities)
- Logon New User (Extension/SIP Identity)
- Access
- Access
- Availability
- Access
- Changing the Presence State
- Contact Presence
- Acoustical Indication
- Visual Indication
  - Message LED
  - Idle Screen Symbols/Messages
- Retrieve New Messages
- Busy Lamp Field (BLF) feature
- “Calls” List
- Call Pickup

User Manual - English

Call Completion

This call function allows you to establish calls successfully when the other party is busy or not

answering.

L Note: Your VoIP PBX must support this feature.

Enabling

Action: Enable call completion via the web or phone user interface:

ip810c ip820c ip830c ip840c

 Setup  Advanced  Behavior  Call Completion: <ON>

 Setup  Advanced  Behavior  Peer to Peer Call Completion: <ON>

When “Busy” (CCBS)

You can activate call completion when the called party extB is busy.

Activate CC

Action: Activate call completion when called party extB is busy

ip810c ip820c ip830c ip840c

Activate Call

Completion?

Activate Call Completion

Cancel

———— Busy ————

Activate Call

Completion?

Busy time

ctivate Call

Completion?

Confirm with or abort with

Result: Call completion has been activated and the display shows:

Waiting: extB

Cancel Ok

— Call Completion —

Waiting: extB

Call Completion

time

Waiting: extB

While Waiting

Action: Optionally: Continue using the phone while waiting for call completion

ip810c ip820c ip830c ip840c

Press

to return to the idle screen

Result: The idle screen is displayed and the message “CC” is shown on the display.

ext1 time

date CC time

… … … …

ext1

CC date

date time

ext1

Call

Completion