Operation Manual

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Table Of Contents

Copyright
Warranty
Declaration of conformity
Safety instructions
Disposal of the product
Hardware Components
- ip810c
- ip820c
- ip830c
- ip840c
- (1) Display
- (2) Keypad and LEDs
- (3) Audio Devices
User Interfaces
User and Administrator Mode
Documentation
Phone Installation
Phone Initialization
- (1) Hardware Self-Test
- (2) TFTP Update Screen
- (3) Automatic Phone Initialization
  - (3a) DHCP Request
  - (3b) Mass Deployment
- (3) Manual Phone Initialization
Registration
- Successful Registration
- Unsuccessful Registration
Idle Screen
- Default Idle Screen
- Customized Idle Screen
Phone User Interface
- Menu Structure
- Settings Menu
Web User Interface
- Access
- Phone Configuration Changes
General Configuration Tasks
- Language
  - Phone User Interface Language
  - Web User Interface Language
- Time and Date
- Keyboard Lock
  - Locking
  - Unlocking
- Display Format
Display Configuration Tasks
- Display Contrast
- Backlight Mode
Audio Configuration Tasks
- Volume
- Headset Use
  - Activation
  - Deactivation
- Ringtones
SIP Identity Configuration Tasks
- Adding / Editing Extensions
- Blocking Extensions
- Removing Extensions
  - Single Extension
  - All Extensions
Function Key Configuration Tasks
- Input fields
- Key Types
Maintenance Tasks
- Administrator Password
- Operation Modes
  - User Mode
  - Administrator Mode
- Firmware Update
- Reboot
- Factory Reset
Outgoing Calls
- Extension (SIP identity) for Outgoing Calls
- Making Calls
  - Supported Formats
  - Input Mode
  - Audio Operation Mode
- Auto Completion (Number Guessing)
- Call Completion
  - Enabling
  - When “Busy” (CCBS)
  - On “No Responding” (CCNR)
- Call Termination
- Redial
- Call Indication
  - Acoustic
  - Visual
- Accepting Incoming Calls
- Call Waiting
- Denying Incoming Calls
- Denying Incoming Calls Automatically
- DND (Do Not Disturb) Mode
- Call Forwarding
  - Always
  - Busy
  - Timeout
- Audio Operation Modes
- Mute / Unmute
  - Mute
  - Unmute
- Multiple Speaker Mode
  - Enable Casing Speaker
  - Disable Casing Speaker
- Hold and Resume
  - Hold
  - Resume
- Call Transfer
  - Blind Transfer
  - Attended Transfer
- Conference
  - Establishing
  - Disconnecting
- Call Recording
  - Turn On
  - Turn Off
- Logoff All Users (Extensions/SIP Identities)
- Logon New User (Extension/SIP Identity)
- Access
- Access
- Availability
- Access
- Changing the Presence State
- Contact Presence
- Acoustical Indication
- Visual Indication
  - Message LED
  - Idle Screen Symbols/Messages
- Retrieve New Messages
- Busy Lamp Field (BLF) feature
- “Calls” List
- Call Pickup

User Manual - English

Call Transfer

This call function allows your phone (extB) to transfer an active call from extA to a third

phone (extC) without announcing the call to extC (“Blind Transfer”) or with prior

announcement (“Attended Transfer”).

L Note: Your VoIP PBX must support this functionality.

Blind Transfer

Action: Perform a “Blind Transfer”

ip810c ip820c ip830c ip840c

extA 1:10

'extA

1:10

… … … …

—— Connected ——

extA

Connected time

extA

extB

Press Press

LED5 P5

Transfer

extA will be placed on hold automatically.

Enter extC and press or hang up to confirm.

Result: The call from extA is blindly transferred to extC. If extC is busy or not responding

there will be no feedback to extB and the call would be forwarded to extC’s voicemail if so

configured.

Attended Transfer

Action: Perform an “Attended Transfer”

ip810c ip820c ip830c ip840c

Place the caller on hold (see page 68), and then dial extC’s number. When extC answers, announce the call. If

extC wishes to accept the call, press:

LED5 P5

Transfer

The list of held calls is displayed. If there is more than one held call, choose the party you want to transfer by

using

and press or to confirm.

Number: extA

Edit Cancel

——— Number ———

extA

Number

extA

extB

Result: The call from extA is transferred to extC.