User Guide

8. For more information, please contact us at the support email.
Customer Service Email:
US: [e-mail] CA: [e-mail]
UK: [e-mail] FR: [e-mail]
DE: [e-mail] IT: [e-mail]
ES: [e-mail] JP: [e-mail]
Phone: [phone] (US) Mon-Fri 9am - 5pm (PST)
Website: https://www.dossaudio.com/
Manufacturers’warranties may not apply in all cases, depending on factors such as
the use of the product, where the product was purchased, or who you purchased the
product from. Please review the warranty carefully, and contact the manufacturer if
you have any questions.
For Battery life Tips:
The battery life of the speaker depends on how you use and keep your device.
Here we have some warm tips:
 Please don’t keep your device plugged and charging all the time. Even
you can do that, but we don’t suggest, it will badly hurt the Li-ion
battery.
 Please do not leave your speaker OFF with a low or depleted battery for
any extended periods. Leaving lithium-ion in such conditions will
drastically reduce your speaker’s battery life.
 If you don’t use the speaker for a long time, like 3 months or even longer,
don’t forget to charge the speaker every 3 months, let the speaker knows
that it is still alive not “dead”.
 Do not use the speaker beside a large magnetic field (such as induction
cooker, microwave oven or wireless LAN products), which will seriously
affect battery life.