User guide

TV and Music
3C. Entertainment: TV and Music 173
4. After purchasing access to an Available Channel for a monthly fee, do I receive any
confirmation? That is, how do I know it has been purchased?
The next time you access the channel, you bypass the Preview/Purchase page and go
directly to the available content.
5. If I don’t subscribe to a data services plan from Sprint, will I still be able to view the
multimedia clips?
Yes. For service access charges, please consult your Sprint service plan or visit
www.sprint.com.
6. What does it mean when the video pauses and I see the word “loading” at the bottom of
the screen?
This happens when the phone is loading the data necessary to play the clip. It typically
occurs when there is heavy traffic on the network.
7. How can I cancel service if I decide I don’t want it?
To cancel your Sprint TV service, visit
www.sprint.com and sign on to My Sprint Wireless
with your account number and password. From this page, you have the ability to cancel
the service or any channels to which you subscribe.
8. Can I surf to a different channel while I am playing a clip?
Yes. While you are playing a clip, you can open the sliding QWERTY keyboard and then
press or to surf to a different channel. A small pop-up screen will be displayed
that tells you which channel you are watching as well as other channels that you have
access to. Press or to scroll through the different channels. Once you find a
channel that you want to watch, scroll to it and press (or simply wait approximately three
seconds), and the channel will begin loading.