User's Manual

Initial Configuration
23
Horizon Compact Release 1.01.01 Wireless Ethernet Product User Manual – Volume 1
6.4 Recovery of IP Address and Serial Numbers
In the event that the Horizon Super User name and password, or IP address has been lost, forgotten, or
misconfigured, you will need to contact DragonWave. DragonWave Technical Support will provide the
Merlin recovery utility that, using a proprietary protocol, can recover the configured IP address parameters
and/or reset the Super User name, Super User password and IP address parameters to the factory
default values (energetic, wireless; 192.168.10.100, 255.255.0.0). In addition it reports the system serial
number.
The Merlin utility runs on a PC running the Windows operating system and requires a one-time-use
recovery key provided by DragonWave. Proof of ownership and proof of authority must be provided
before the key will be issued. When Merlin is invoked, the Horizon unit responds with the required
information, which is saved in a text file, located in the same directory as the Merlin application.
6.5 Changing and Adding User Names and Passwords
User account names and passwords can only be configured using a Telnet session. Only the Sup er User
can change or add user account names or passwords. There are three user account levels as shown in
Table 6-1
Table 6-1 User Account Levels
Account
Level
Number of
Accounts
Available
Functionality
Super User 1 Super User account has control over the usernames and
passwords for both the NOC and Admin accounts. Can
create backup file of NOC and Admin accounts onto an FTP
server, restore system settings and load new software
noc 5 NOC accounts allow full control over the configuration of the
Horizon Compact system, including setting the frequency
and IP address. NOC accounts may also backup the
Horizon Compact system settings to an FTP server and
restore the system settings from an FTP server. NOC
accounts cannot create or change user accounts, or issue
any security related commands (ex: set http secure access)
admin 50 Admin accounts allow operational management of the
Horizon Compact system but have some restrictions for
changes to configuration
No default noc or admin user accounts are configured when the Horizon Compact leaves the factory.
Account names and passwords are case sensitive. There can be no duplication of names or passwords
across all user levels. A password cannot be the same as a user name.
6.5.1 Changing the Super User Name and Password
It is recommended that the default Super User name and password be changed as soon as the Horizon
Compact system is aligned and operational.
Note: When you change the Super User name and/or password, record the new values in a safe place. If
you forget the new values, there is no way of retrieving them from the system. You will have to contact
DragonWave to arrange a Super User reset (24 hour support number 613-271-7010, or
[e-mail]).
To change the super user use the CLI command set super user and press Enter. Follow the prompts.
When the new name and password have been accepted enter the CLI command save mib and press
Enter. This will save the changes in non volatile memory. Failing to save the mib will result in changes
being lost in the event of a power failure, or system reset.