Instruction manual

23
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DRAKEONEYEARLIMITEDWARRANTY
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Sellerwillatitssoleoption,eitherrepairorreplace(withaneworfactoryreconditionedproduct,asSellermaydetermine)anyproductmanufacturedorsold(orinthecaseof
software,licensed)bySellerwhichisdefectiveinmaterialsorworkmanshiporfailstomeettheapplicablespecificationsthatareineffectonthedateof
shipmentorsuch
otherspecificationsasmayhavebeenexpresslyagreeduponinwriting:(i)foraperiodofthree(3)yearsfromthedateoforiginalpurchaseforallstockhardwareproducts
(otherthanthosespecificallyreferencedhereinbelowhavingashorterwarrantyperiod);(i
i)for
aperiodofone(1)yearfromthedateoforiginalpurchase,withrespecttoall
MegaPort™,IPTVproducts,testequipmentandfiberopticsreceivers,transmitters,couplersandintegratedreceiver/distributionamplifiers;(iii)foraperiodofone(1)year
fromthedateoforiginalpurchase(orsuchshorterperiodof
timeasmaybesetforthinthelicenseagreementspecifictotheparticularsoftwarebeinglicensedfromSeller)
withrespecttoallsoftwareproductslicensedfromSeller(otherthanCoreProductSoftware)thatis(a)developedforaspecificfunctionorapplication,(b)complimentaryto
anddoesnotfunct
ionwithout
theCoreProductSoftware,and(c)listedwithaspecificmodelnumberandstocknumberinSeller’sPriceList(“Non‐CoreSoftware”);(iv)fora
periodofninety(90)daysfromthedateoforiginalpurchase,withrespecttonon‐serializedproductsandaccessories,suchasparts,sub‐assemblies,splitter
sandallother
productssoldbySeller(otherthanCoreProductSoftwareandRefurbished/CloseoutProducts)nototherwisereferredtoinclauses(i)through(iii)above.Thewarrantyperiod
forcomputerprogramsinmachine‐readableformincludedinahardwareproduct,whichareessentialforthefunctionalitythereofasspecificallystatedinthepublished
productspecificati
ons(“CoreProductSoftware”)willbecoincidentwiththewarrantyperiodoftheapplicablehardwareproductwithinwhichsuchCoreProductSoftwareis
installed.
Softwarepatches,bugfixes,updatesorworkaroundsdonotextendtheoriginalwarrantyperiodofanyCoreProductSoftwareorNon‐CoreSoftwar
e.
Notwithstanding
anythinghereintothecontrary,
(i)Seller’ssoleobligationforsoftwarethatwhenproperlyinstalledanduseddoesnotsubstantiallyconformtothepublishedspecificationsineffectwhenthesoftwareisfirst
shippedbySeller,istousecommerciallyreasonableeffortstocorrectanyreproduciblematerialnon‐conformity(asdete
rminedbySeller
initssolediscretion)byproviding
thecustomerwith:(a)telephoneore‐mailaccesstoreportnon‐conformancesothatSellercanverifyreproducibility,(b)asoftwarepatchorbugfix,ifavailableora
workaroundtobypasstheissueifavailable,and(c)whereapplicable,repl
acementordamagedordefectiveexternalmedia,suchasCD‐ROMdisk,onwhichthesoftwarewas
originallydelivered;
(ii)Sellerdoesnotwarrantthattheuseofanysoftwarewillbeuninterrupted,error‐free,freeofsecurityvulnerabilitiesorthatthesoftwarewillmeetthecustomer’s
particularrequirements;andthecustomer’ssoleand
exclusiveremedyforbreachofthiswarrantyis,atSeller’soption,toreceive(a)suitablymodifiedsoftware,orpart
thereof,or(b)comparablereplacementsoftwareorpartthereof;
(iii)Sellerretainsallright,titleandinterestinandtoandownershipofallsoftware(includingallCoreProductSoftware
andNon‐CoreSoftware)includinganyandall
enhancements,modificationsandupdatestothesame;and
(iv)insomecases,thewarrantyoncertainproprietarysub‐assemblymodulesmanufacturedbythird‐partyvendorsandcontained inSeller’sproducts,thirdpartysoftware
installedincertainofSeller’sproducts,andoncert
ainpr
ivate–labelproductsmanufacturedbythird‐partiesforresalebySeller,willbeofshorterdurationorotherwisemore
limitedthanthestandardSellerlimitedwarranty.Insuchcases,Seller’swarrantywithrespecttosuchthird‐partyproprietarysub‐assemblymodules,third‐partysoftwareand
private‐labelproductswillbelim
itedto
thedurationandothertermsofsuchthird‐partyvendor’swarranty,ifany.Inaddition,certainproducts,thatarenotmanufacturedby
Seller,butareresoldbySeller,maycarrytheoriginalOEMwarrantyforsuchproducts,ifany.Thelimitedwarrantysetforthabovedoesnotapplytoanyprod
uctsoldbySeller,
whichatthetimeofsaleconstitutedaRefurbished/CloseoutProduct,thelimitedwarrantyforwhichisprovidedinthefollowingparagraph.
Sellerwillatitssoleoption,eitherrepairorreplace(withaneworfactory‐reconditionedproduct,asSellermaydetermine)anyproductso
ldby
Sellerwhichatthetimeofsale
constitutedarefurbishedorcloseoutitem(“Refurbished/CloseoutProduct”),whichisdefectiveinmaterialsorworkmanshiporfailstomeettheapplicablespecificationsthat
areineffectonthedateofshipmentofthatproductorfailstomeetsuchotherspecificationsasmayhav
eb
eenexpresslyagreeduponinwritingbetweentheparties,fora
periodofninety(90)daysfromthedateoforiginalpurchase.Notwithstandingtheforegoing,insomecasesthewarrantyoncertainproprietarysub‐assemblymodules
manufacturedbythird‐partyvendorsandcontainedinSellerproducts,thirdpartysoftwarei
nstalledincertainofSeller’sproducts,andoncertainprivate–labelproducts
manufacturedbythird‐partiesforresalebySellerwillbeofshorterdurationorotherwisemorelimitedthanSellerlimitedwarrantyforRefurbished/CloseoutProducts.Insuch
cases,Seller’swarrantyforRefurbished/CloseoutProductsconstitutingsuchthirdpartyproprietarysub‐assemblymodules,thir
dpartysoftware
,andprivate‐labelproducts
willbelimitedtothedurationandothertermsofsuchthird‐partyvendor’swarranty,ifany.Inaddition,notwithstandingtheforegoing,(i)certainRefurbished/Closeout
Productsthatarenotmanufactured(butareresold)bySeller,maycarrytheoriginalOEMwa rrantyforsuchproducts,if
any,whichmaybelongerorshorterthanSeller’s
limitedwarrantyforRefurbished/CloseoutProducts.AllsalesofRefurbished/CloseoutProductsarefinal.
Toobtainserviceunderthiswarranty,thedefectiveproduct,togetherwithacopyofthesalesreceipt,serialnumberifapplicable,orothersatisfactoryproofofpurchaseand
abriefdescriptionofthedefect,mustbe
shippedfreightprepaidtoSelleratthefollowingaddress:OneJakeBrownRoad,OldBridge,NewJersey08857. 
Thiswarrantydoesnotcoverfailureofperformanceordamageresultingfrom(i)useorinstallationotherthaninstrictaccordancewithmanufacturer’swr
itteninstru
ctions,(ii)
disassemblyorrepairbysomeoneotherthanthemanufactureroramanufacturer‐authorizedrepaircenter,(iii)misuse,misapplicationorabuse,(iv)alteration,(v)exposure
tounusualphysicalorelectricalstress,abuseoraccidentorforcesorexposurebeyondnormalusewithinspecifiedoperationalorenvironmentalparameterssetforthin
applic
ableproduct
specifications,(vi)lackofreasonablecareor(vii)wind,ice,snow,rain,lightning,oranyotherweatherconditionsoractsofGod.
OTHERTHANTHEWARRANTIESSETFORTHABOVE,SELLERMAKESNOOTHERWARRANTIESORREPRESENTATIONSOFANYKIND,EXPRESSORIMPLIED,ASTOTHE
CONDITION,DESCRIPTION,FITNESSFORAPARTICULA
RPURPOSE,MERCHANTABILITY,ORASTOANYOTHERMATTER,ANDSUCHWARRANTIESSETFORTHABOVE
SUPERSEDEANYORALORWRITTENWARRANTIESORREPRESENTATIONSMADEORIMPLIEDBYSELLERORBYANYOFSELLER’SEMPLOYEESORREPRESENTATIVES,ORIN
ANYOFSELLER’SBROCHURESMANUALS,CATALOGS,LITERATUREOROTHERMATERIALS.INALLCASES,BUYER’SSOLE
ANDEXCLUSIVEREMEDYANDSELLER’SSOLE
OBLIGATIONFORANYBREACHOFTHEWARRANTIESCONTAINEDHEREINSHALLBELIMITEDTOTHEREPAIRORREPLACEMENTOFTHEDEFECTIVEPRODUCTF.O.B.
SHIPPINGPOINT,ASSELLERINITSSOLEDISCRETIONSHALLDETERMINE.SELLERSHALLINNOEVENTANDUNDERNOCIR
CUMSTANCESBE
LIABLEORRESPONSIBLEFOR
ANYCONSEQUENTIAL,INDIRECT,INCIDENTAL,PUNITIVE,DIRECTORSPECIALDAMAGESBASEDUPONBREACH OFWARRANTY,BREACHOFCONTRACT,NEGLIGENCE,
STRICTTORTLIABILITYOROTHERWISEORANYOTHERLEGALTHEORY,ARISINGDIRECTLYORINDIRECTLYFROMTHESALE,USE,INSTALLATIONORFAILUREOFANY
PRODUCTACQUIREDBYBUYERFRO
MSELLER.
All
claimsforshortages,defects,andnon‐conforminggoodsmustbemadebythecustomerinwritingwithinfive(5)daysofreceiptofmerchandise,whichwritingshallstate
withparticularityallmaterialfactsconcerningtheclaim thenknowntothecustomer.Uponanysuchclaim,thecustomershallhold
thegoodscomplainedofintactandduly
protected,foraperiodofuptosixty(60)days.UpontherequestofSeller,thecustomershallshipsuchallegedlynon‐conformingordefe ctivegoods,freightprepaidtoSeller
forexaminationbySeller’sinspectiondepartmentandverificationofthedefect.Seller,at
itsoption,willeitherrepair,replaceorissueacreditforproductsdeterminedtobe
defective.Seller’sliabilityandresponsibilityfordefectiveproductsisspecificallylimitedtothedefectiveitemortocredittowardstheoriginalbilling.Allsuchreplacementsby
Sellershallbemadefreeofchargef.o.b.thedeliver
ypo
intcalledforintheoriginalorder.Productsforwhichreplacementhasbeenmadeundertheprovisionsofthisclause
shallbecomethepropertyofSeller.UndernocircumstancesareproductstobereturnedtoSellerwithoutSeller’spriorwrittenauthorization.Sellerreservestherighttoscrap
anyunauthorizedreturnson
ano‐creditbasis.AnyactionsforbreachofacontractofsalebetweenSellerandacustomermustbecommencedbythecustomerwithin
thirteen(13)monthsafterthecauseofactionhasaccrued.AcopyofSeller’sstandardtermsandconditionsofsale,includingthelimitedwarrant
y,isavailablefromSeller
uponrequest.Copiesofthelimitedwarrantiescoveringthird‐partyproprietarysub‐assemblymodulesandprivate‐labelproductsmanufacturedbythird‐partiesmayalsobe
availablefromSelleronrequest.(Rev0713)