Warranty, Terms and Conditions Tel: 866.731.8378 Fax: 866.227.9245 www.DreamLine.com www.DreamLine.
DREAMLINE® EXCLUSIVE LIMITED WARRANTY This warranty applies to DreamLine products purchased after June 1, 2015. DreamLine offers the following warranty for its products and components thereof. This warranty extends only to the original owner/end-user for household use only and is not transferable to a subsequent owner.
DreamLine hereby disclaims all warranties for products sold as dealer or store displays. DreamLine hereby disclaims all warranties for products used outside of the United States or Canada whether expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
SHOWER SEATS DreamLine warrants shower seats to be free from defects in workmanship and materials under normal residential use for a period of one (1) year from the initial date of purchase by the owner/ end-user, contractor or builder from an authorized DreamLine dealer. Warranty shall be VOID if the shower seat is not professionally installed into the studs on a properly reinforced wall (such as stated in the product installation manual).
DREAMLINE® TERMS & CONDITIONS NON-EXCLUSIVE COPYRIGHT AND TRADEMARKS USE Bath Authority LLC (“DreamLine®”) reserves the right to change these Terms and Conditions at any time. Any changes are effective immediately and will be posted on the DreamLine website www.DreamLine.com in the secure Dealer Portal section at dealerweb.DreamLine.com.
PURCHASE ORDERS All purchase orders must be submitted to DreamLine in writing, via EDI, email or fax. Email purchase orders to orders@DreamLine.com. Fax purchase orders to 866-227-9245. Purchase orders must include company name, purchase order number, complete billing and shipping addresses, telephone number(s) of the person receiving the shipment, DreamLine model number(s), product description(s), dealer’s product cost and any other applicable options.
DreamLine has contracted with a third party copyright, trademark & brand protection company to monitor and report on the MAP policy. DreamLine shall be solely responsible for determining whether a violation of the policy has occurred, communicating decisions to dealers regarding the policy and receiving any communications regarding sanctions imposed under the MAP policy.
SHIPPING AND DELIVERY DAMAGES / LOSS DreamLine ships products to our dealer’s store locations, distribution centers, warehouse facilities or will drop ship to the end user’s (consumer’s) location under a Full Freight Allowance program. DreamLine will ship products within the lower 48 states using our preferred freight carriers. Damage or loss related claims will also be handled with the freight carriers when necessary. Full freight allowance applies to orders shipped in the lower 48 US states only.
business days after delivery. DreamLine will not accept any "damage or loss" reports after (3) business days past delivery date. DreamLine will not be able to assist with any freight claims, provide replacement or credit after this period of time has passed. After the (3) business day grace period has passed, the customer will be charged for shipping and/or parts missing or damaged.
Notes 16 www.DreamLine.com Tel: 866.731.8378 Fax: 866.227.
Warranty, Terms and Conditions 18 www.DreamLine.com 75 Hawk Rd. Warminster, Pa 18974 Tel: 866.731.8378 Fax: 866.227.9245 www.DreamLine.
