Warranty Information

DREAMSEAT, LLC WARRANTY - SILVER SERIES

Warranty is non-transferable and takes effect as of January 1, 2015

DreamSeat’s Warranty covers the repair or replacement of the above listed parts resulting from manufacturing

and material defects. This warranty covers the product when used in a normal manner. DreamSeat will pay the

cost of shipping and handling to repair or replace the defective part(s) from the original date of purchase.

This warranty provides coverage to the original consumer purchaser only and does not cover the following:

1. Rental uses.

2. Products purchases “AS IS” or second-hand.

3. Products purchased from distressed or liquidation sales.

4. Products deemed misused, mishandled, altered or abused.

5. Any condition resulting from unusual usage.

6. Inadequate maintenance, cleaning or care.

PARTS WARRANTY – COVERAGE AND LIMITATIONS

Cover Material

The DreamSeat warranty does not cover any damages due to improper use, excessive soiling, improper or

unapproved cleaning methods (see Product Care for details), chemical treatments, exposure to direct sunlight or

color fading. These instances will void the warranty.

Leather – Two (2) year warranty on parts

The DreamSeat warranty covers against seam slippage, tearing, splitting, cracking and dye transfers from the

product. Leather is a natural material and, as such, each hide reflects its own characteristics. Shading

variations, nicks, scratches and wrinkles are a characteristic of leather and are not considered defects.

Vinyl (synthetic leather) –One (1) year warranty on parts

The DreamSeat warranty covers against seam slippage, fraying or dye transfers from the product. The

DreamSeat warranty does not cover tearing, pilling, or shrinking and is void upon signs of serious stains or

damages caused by inappropriate chemical cleaning treatment..

Frames– Ten (10) year warranty on parts

Wood frames carry a ten (10) warranty against manufacturer’s defects.

Springs – Five (5) year warranty on parts

Springs carry a five (5) year warranty against breakage. Springs are covered for breakage due to metal fatigue

or pulling loose from wood frames.

Foam and Delcron - One (1) year warranty on parts

All cushions will soften with use and will conform to the shape of the user. This softening is considered normal

wear and is in no way considered a manufacturer’s defect. Both the rubber foam (used in the seat bottom) and

delcron (used in backrests and decorative) may suffer a reduction of volume and hardness (softening) within 10

– 15% during normal use.

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DREAMSEAT, LLC WARRANTY - SILVER SERIES Warranty is non-transferable and takes effect as of January 1, 2015 DreamSeat’s Warranty covers the repair or replacement of the above listed parts resulting from manufacturing and material defects. This warranty covers the product when used in a normal manner. DreamSeat will pay the cost of shipping and handling to repair or replace the defective part(s) from the original date of purchase.
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Hardware Mechanisms - Two (2) year warranty on parts Hardware Mechanisms carry a two (2) year warranty for manufacturing defects. Seams - One (1) year warranty on parts Seams carry a one (1) year warranty under normal conditions of use. Exposed Wood – Six (6) month warranty on parts Exposed wood (views, legs, armrests) carries a six (6) month warranty on manufacturing defects under normal conditions of use.
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CAUTIONS General  Do not move furniture in your home or office without carefully wrapping the furniture, including corners and feet or the bottom of the furniture, with a protective covering. This will help avoid damage to floors and/or wall surfaces, as well as help to prevent damage to the furniture itself.  Do not move furniture on bare hardwood floors. At all times, place the furniture on a protective area rug or protective hardwood felt pads.