Use and Care Guide

Troubleshooting Your 1000 Pro Series

Troubleshooting Your 1000 Pro Series 20

Solution 1: Flip

Cold Mode Power Switch up to “ON” / “I” position at rear of the

appliance.

Solution 2: Cold tank’s water level may have been drained and exhausted by above

average use, and requires sucient time to replenish.

Solution 3: Compressor may have failed or lost the R-134A refrigerant. If compressor

is running continuously and/or feels extremely hot to touch, power o

Cold Mode Power Switch, and contact support at 1-844-374-6576, or support@

drinkpod.com.

Issue #7:

My Dispenser Button Light is ashing.

Solution 1: When your 1000 Pro Series’s beeping and/or the Dispenser light is blinking, it

means that the Leak Detection Sensor has detected water and shut down the system as

a precaution against ooding. This is why we recommend laying a towel down over the

sensor when setting up the unit or changing lters, so as not to get water onto the interior

base.

To clear/reset: Unplug the

110v Power Cord. Check for any leaking water. If

water is actively leaking, shuto your water source valve behind your 1000 Pro Series,

then unscrew and remove the exterior panels to identify where the product is leaking.

In almost all scenarios, it will be one of the internal ttings that was loosened during

shipping. Firmly reattach the leaking tting, then turn on the source valve, and check to

ensure all leaking has ceased. Once you’ve resolved all leaks, reattach exterior panels.

Now, rotate and slide the 1000 Pro Series so that the rear left corner is extruding our

over the counter. Insert a small at head screwdriver into the small slot in between

the bottom panel and the

Leak Detection Sensor tray. Pull gently backwards

(towards the left of the appliance) while applying upwards pressure, to pop out the

sensor tray. Lift out the Leak Detection Sensor (looks like a circuit board). Dry it

thoroughly, and then dry out the entire cavity. Re-plug the unit to power to reset the

program. Reinstall the Leak Detection Sensor and tray. Good to go!

Issue #8:

My 1000 Pro Series is leaking water.

Solution 1: Follow the leak to its source. There may be a section of tubing that has a loose