Specifications

drobo.com | Getting Started Guide for Your Drobo / Pro / S |
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Using the Online User Guide
After you’ve set up your Drobo device, you’re ready to use it to store and back up data. To
learn how to manage and use your Drobo device, refer to the Online User Guide for your
product, which can be found within your Drobo Dashboard software by clicking the Help
option on the Navigation menu.
The latest version can also be found at www.drobo.com/support/documentation.php.
Using Context-Sensitive Help
When using Drobo Dashboard, you can click the Help option on the Navigation menu to
display context-sensitive help. The Help window appears, providing information particular to
the screen from which you clicked the Help button.
Using the Knowledge Base
Our searchable knowledge base provides answers to almost any question related to your
Drobo device that you can’t find in the Online User Guide.
You can access our knowledge base at support.datarobotics.com/app/answers/list.
Getting Support
To ge t s upp ort , f ir st be sur e to reg ist er yo ur pro du ct at www.drobo.com/registration, if you
haven’t already done so. You can then go to www.drobo.com/support for details on how to
contact support.
You can also obtain additional hardware and phone support by purchasing DroboCare. The
DroboCare™ support program extends your peace of mind beyond the standard warranty
term and phone support included with your Drobo product purchase. To learn more about
DroboCare visit: www.drobo.com/drobocare.
Also see our DroboCare FAQ at: http://support.datarobotics.com/app/answers/detail/a_id/343.