User guide

Drobo 5N Getting Started Guide 21
Checking for Software Updates Now
The following steps ensure that Drobo Dashboard and your Drobo device’s firmware are up to
date.
1. In Drobo Dashboard, select the appropriate Drobo device on the All Drobos page.
2. Click the Tools option on the Navigation menu to open the Tools page.
3. In the Software Updates area of the Tools page, click the Check for Updates option.
Note: If needed, ensure that you are logged in to this Drobo device.
4. If a software update is available, a dialog box opens, asking if you would like to install the
update. Click the Yes button and follow the prompts to install the update.
Manually Updating Firmware from the Website
To manually update the firmware from the website, take the following steps.
1. Go to
www.drobo.com/support/updates and download the appropriate firmware file (for
Windows) or Disk Image file (for the Mac), saving it to a folder that is not located on your
Drobo device.
The firmware file ends in the file extension of .zip (e.g., 1.0.2.zip) and applies to both
Windows-based computers and the Mac.
Please ensure that you have read and write privileges to this folder.
2. Launch Drobo Dashboard, and select the Drobo 5N from the All Drobos page.
3. Click the Tools option on the Navigation menu for the selected Drobo device to open the
Tools page.
4. In the Software Updates section, click the Manual Update option.
A warning message opens, asking you to complete or stop any data transfers.