User guide

Drobo 5N Getting Started Guide 29
Getting Support
To get support, first be sure to register your product at www.drobo.com/registration, if you haven’t
already done so. You can then go to
www.drobo.com/support for details on how to contact
support.
You can also find support in Drobo Dashboard.
•
In Drobo Dashboard on the All Drobos page, select the Drobo device for which you need to
get support, and then click the Help and Support option on the Navigation menu.
The Help and Support page opens and allows you to register your Drobo, access the online
user guide and knowledge base, contact the Drobo support team and create a diagnostics
file.
You can also obtain additional hardware and phone support by purchasing DroboCare. The
DroboCare™ support program extends your peace of mind beyond the standard warranty
term and phone support that is included with your Drobo product purchase. To learn more
about DroboCare visit:
www.drobo.com/drobocare. Also see our DroboCare FAQ at:
http://support.datarobotics.com/app/answers/detail/a_id/343.