Product Manual

1.3 Cautions and warnings covering installation of your pipe connector
Please note that any high-efficiency wood heater like your Heat Commander can accumulate
gas and ignite suddenly, creating in rare occasions a burst that can put pressure on the
system when it is released. This burst could be powerful enough to detach the pipe
connector at the back of the unit if it is not properly secured, causing smoke to spill into the
room. For this reason, IT IS CRUCIAL THAT YOUR PIPE CONNECTOR BE PROPERLY
SECURED WITH AT LEAST 3 METAL SCREWS as indicated in the installation
section. Furthermore, to prevent this rare situation from occurring, it is always
recommended that you follow these simple loading rules:
Hot ember bed (reload button light is ON or slowly blinking):
1. Make sure you do not have more than 4 inches (100 mm) of embers and ash
accumulation at the bottom of the firebox. If so, increase the target temperature on
the thermostat to burn the embers or remove ash when the unit has cooled down;
2. Empty your ash pan on a weekly basis to prevent the ash grate to plug;
3. Bring some hot embers to the front of the firebox before loading;
4. Load wood at the back of the firebox to leave approximately 4 to 5 inches (100 to 125
mm) of free space between the front of the firebox and the wood logs.
Cold ember bed (reload button light is turned OFF). This condition indicates the
furnace is cold and needs to be re-ignited:
1. Press the reload button;
2. Put crumbled sheets of paper and kindling on top of ash grate;
3. Put two logs in a North-South orientation, one on each side of the ash grate;
4. Crisscross additional logs on top of the first two logs;
5. Leave door ajar at a 45° angle from the closed position;
6. Wait for the paper and kindling ignition and close the door.