User Manual

SECTION 6 TROUBLESHOOTING PAGE 121
9711-26400-0001
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6. TROUBLESHOOTING
This section addresses only those problems that can be corrected by replacing a removable
component such as a hard drive or battery, by replacing or reseating an external cable, or by
changing a configuration setting. Any other failure will require the tablet be returned to DRS
Tactical Systems.
For each problem that occurs with your ARMOR X7 computer, there are specific steps that will
isolate the problem to a failed component or to a configuration option that may be set
incorrectly. In many cases, a single action step will isolate or correct the problem. In others, a
troubleshooting flowchart with multiple actions may be needed.
Determine the Problem
Table 19 lists some possible symptoms pointing to problems with your ARMOR X7. It then
provides actions to correct a problem. In some cases, you will be directed to a troubleshooting
flow chart to further isolate the problem.
Use the Symptom and Problem Area columns to identify the problem you are having, then
follow any directions in the Action column or go to the indicated troubleshooting flowchart to
begin troubleshooting.
Table 18. ARMOR X7 Trouble Symptoms
SYMPTOM PROBLEM AREA ACTION FLOWCHART
Tapping with the pen
or
stylus does not
select or activate an
option, or the cursor
does not align with
stylus or pen point.
Display (touch or
pen screen)
1. Follow the instructions in
Error! Reference source
not found. or
Calibrating
the Display in Windows XP
to calibrate the screen.
Repeat up to 5 times if
necessary.
2. If screen still does not
calibrate correctly, send
tablet in for repair.
Backlight goes on
and off.
Display 1. Default the BIOS.
2. If not fixed, flash H8.
3. If not fixed, send tablet in
for repair.