User Manual

Table Of Contents
SECTION 6 TROUBLESHOOTING PAGE 122
9711-26400-0001
EXPORT CONTROLLED SEE PAGE 3
Rev -
SYMPTOM PROBLEM AREA ACTION FLOWCHART
Pen does not right-
click
when held
against the screen.
Display
1. Select Start
à
Control
Panel
à
Hardware and
Sound
à
Pen and
Touch.
2. Highlight the Press and
hold option in the Pen
Actions panel and click on
Settings.
3. Ensure the Enable press
and hold for right
clicking option is
checked.
4. If problem is not fixed,
replace pen.
Pen does not right
click when side
button is pressed
(default setting).
Display
1. Select Start
à
Control
Panel
à
Hardware and
Sound
à
Pen Tablet
Properties.
2. Verify/change setting to
Right Click in bottom side
button menu.
Pen not working in
center of display.
Display Send tablet in for repair.
Pen opens and
closes folders and
programs without
touching screen.
Display Send tablet in for repair.
Tablet will not
recognize a battery.
Battery
TS-04
Battery will not hold a
charge.
Battery Perform the procedure in
What to Do for Overly-
Discharged Batteries
.
Tablet will not power
up.
Power
TS-01
Tablet is locked up. Run
TS-05