User's Manual

SECTION 7 TROUBLESHOOTING PAGE 131
9711-26020-0001
Export Controlled – See Page 3
Rev B
SYMPTOM PROBLEM AREA ACTION FLOWCHART
Screen rolls, flashes,
and then tablet
freezes up.
Run 1. Remove both batteries
and connect AC adapter.
2. Reboot the tablet.
3. If tablet works normally,
reinstall one battery at a
time and reboot until
problem reoccurs.
4. Replace one or both
batteries as applicable.
Tablet shuts down on
its own.
Run
1. Start
à
Control Panel
à
Power Options and
check if the computer has
a shut down setting to
save power.
2. If no shut down option is
enabled, return tablet for
repair.
Tablet will not start
boot process. Power
ok.
Boot Up
TS-02
Tablet will not boot
into Windows.
Boot Up
TS-03
Cannot connect to a
wireless network.
Wireless
TS-06
Ethernet or USB
ports not working.
Ethernet/USB Perform the procedure in
Returning the BIOS to its
Default Settings to reset the
BIOS.