Installation manual

DTS-6 Installation Manual Section 6: Troubleshooting
6-14
• Switches out of DTS digital (continued)
- If the TIMECODE LED on the DTS-6 or reader head is blinking, gently squeeze the
film between two fingers as it exits the reader head. Do the same at the entrance of
the reader. If the LED stops blinking and maintains a steady glow, this indicates that
you need to add more tension. Tension is added by repositioning the auxillary flanged
roller on the reader head so that it has maximum contact with the film or by adding
additional rollers. Verify all the gears in the projector are in good condition.
- If the reader head does NOT have a sticker on the largest roller and the LED is not
bright or is blinking, adjust the lateral screw which is located in the center of the
reader head's largest roller. Turn the screw slowly one way, and if the LED does not
brighten, turn slowly the other way until the LED is on steadily.
- Use compressed air to blow off the reader head's lens, but never adjust the lens.
- If the reader head DOES have a sticker on the largest roller, do not disturb the sticker
on the reader head and do not adjust the lens. Make no adjustments on this style
reader head (unless directed by DTS engineers).
- Attach the grounding jumper on the timecode cable to the projector. Easiest place to
do that is attach to the screw that secures the timecode cable to the reader head. The
reader’s housing must be electrically connected to the projector housing. Verify with
an ohm meter. This is needed for projectors that are not properly grounded.
- If the drop-out occurs during the same place(s) in the movie, replace the reel(s).
- If you are a platter house - turn off the DTS-6 unit. Take the unit out of the rack and
open the lid. Look inside at the timecode card (one with the LEDs). Be sure the
jumper is positioned horizontally across the top row of W1. The jumper should not
be installed vertically.
- Remove any sound format cues that appear after the DTS timecode starts. Or contact
DTS engineers for assistance.
- Last resort is to force the unit to play in optical. Turn off the DTS-6 unit. Be sure the
cinema processor switched to optical, if not manually select. Call your theater
technician who should contact DTS engineers.
• What do I do with the discs when the movie has finished its run?
Simply return the movie discs with the film to the depot. Put the discs in the DTS
yellow reel and load it into the film can.
DTS TECHNICAL SUPPORT
TELEPHONE: [phone] or [phone] FAX: [phone]
DTS engineers are available to help you every day, including holidays and after hours via pagers.
INTERNET users may email DTS at the following address: [e-mail]
DTS Web Site. If you have access to the INTERNET, look for the DTS web. In the web site
you will find the latest DTS news for both theater and home products.
The address is: http://www.dtsonline.com