Specifications

XD10 Cinema Media Player, Installation and Operating Guide Version 2.1
x Document #: 9301E692002.1
DTS Technical Service
For assistance, please contact the closest DTS office. After business hours, assistance is available by
calling the DTS headquarters telephone number, which connects you to the after-hours answering
service. Please leave a message with the answering service and DTS technical support will return the
call as soon as possible.
Replacement discs for soundtracks can be requested from the film distributor. Replacement
discs for trailers and special options can be requested from DTS.
Contact Information
DTS Headquarters
5171 Clareton Drive
Agoura Hills, CA 91301
Email: [e-mail]
Phone: [phone] or in USA [phone]
Technical Service Fax [phone]
DTS Europe
Email:
[e-mail]
Phone: [phone]
Fax: [phone]
DTS Japan
Email: [e-mail]
Phone: [phone]
Fax: [phone]
Visit our web site http://www.dts.com
/digitalcinema for the latest DTS news on both theater and home
products.
Returning Units for Service
Before sending any item back to DTS for warranty, repair, exchange or replacement parts, please call
Technical Service at the closest DTS office. Provide the model and serial number of the equipment to
be returned. Please also provide a description of the problem or complaint.
If DTS determines that the unit should be replaced or returned, we will ask you to contact your dealer
and provide the same information. When your dealer sends us a purchase order (PO), a Return
Authorization (RA) number will be issued for the returning item(s). When you receive the RA, you
can return the equipment.
Please do not send anything back to DTS without first receiving an RA number. All returning or
replacement units must get a PO from the dealer and an RA from DTS.
Ship returns (clearly marked with the Return Authorization number on the outside of the package) to:
DTS, Inc.
Attn: Customer Service
5171 Clareton Drive
Agoura Hills, California 91301 USA
Technical Service email, telephone and FAX numbers for returns are:
Email: [e-mail]
Phone: [phone] or in continental USA +1 [phone]
Technical Service Fax [phone]