Specifications

XD10 Cinema Media Player, Installation and Operating Guide Version 1.0
minutes will have two discs. Occasionally, longer movies will have additional discs and special show
instructions. Also check the hard drive to see if the movie soundtrack has been previously loaded.
5.2.2. Film not in sync or doesn’t sound right
Turn off the DTS-XD10 unit. Listen and verify that the movie is playing in optical format. Let the film
finish playing in optical. Do not attempt to remedy these problems while playing in DTS. The theater
technician should perform a full DTS quality check. (See chapter 3, Calibration and Setup, for details.)
5.2.3. Volume too loud
Turn down the fader pot on the cinema processor. Do not adjust the DTS-XD10 audio level from the
menu controls. If sound level needs adjustment after switching to digital, contact your theater technician.
5.2.4. DTS-XD10 won’t switch into digital sound
Verify that movie information is loaded on to the hard drive in the DTS-XD10 unit. If the film sound is
not loaded into the hard drive, you must obtain the right discs and load them before you can play in the
digital format. Verify that the movie discs match the movie.
If the unit does not switch to digital, verify that the green LED on the projector timecode reader head is
glowing brightly and steadily while the movie is running. If the LED is dark, check to make sure that the
film is threaded correctly through the DTS Timecode Reader and that the film has a timecode strip
(located between picture and analog sound tracks). If no timecode (dots & dashes) strip is seen, call the
film distributor and request a DTS print.
5.2.5. DTS XD10 switches out of DTS Digital
If the DTS-XD10 does not see timecode for four seconds, the sound should automatically default to
optical. Verify that the green LED on the DTS Timecode Reader head is glowing brightly and steadily
while the film is running.
If the TIMECODE LED on the DTS-XD10 or reader head is blinking, gently squeeze the film between
two fingers as it exits the reader head. Do the same at the entrance of the reader. If the LED stops blinking
and maintains a steady glow, this indicates that you need to add more tension. Tension is added by
repositioning the auxiliary flanged roller as close as possible to the largest roller so that it has maximum
contact with the film. You may also add an additional roller to the output of the reader. Verify that all
the gears in the projector are in good condition.
Use compressed air to blow off the lens on the reader head, but never adjust the lens.
Be sure your reader head is adjusted to 4 VDC. (See TN-E550 in Appendix H. )
Attach the grounding jumper on the timecode cable to the projector. This is most easily accomplished by
attaching the screw that secures the timecode cable to the reader head. Verify with an ohmmeter that the
reader’s housing is electrically connected to the projector housing.
If the drop-out repeatedly occurs at the same place(s) in the movie, replace the reel(s).
Do not put any sound format cues on film within timecode. Do not use leader with timecode
elsewhere as it will cause a false start on the player.
As a last resort, force the unit to play in optical mode. Turn off the DTS XD10 and verify that the cinema
processor switches to optical. If it does not, adjust manually. Contact your DTS Theater Technician.
5.2.6. What do I do with the discs when the movie has finished its run?
Simply return the movie discs with the film to the depot. Put the discs in the disc carrier and place it into
the film can.
Maintenance and Troubleshooting Document #: 9301E692001.0
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