Installation Guide
www.factorybuysdirect.com
200254-01A18
REPLACEMENT PARTS
Contact  authorized  dealers  of  this  product. 
If  they  can’t  supply  original  replacement 
parts,  call  Customer  Service  toll  free  at 
1-855-607-6557 for referral information.
When  calling  Customer  Service  or  your 
dealer, have ready:
•  Your name
•  Your address
•  Model and serial number of your heater
•  How heater was malfunctioning
•  Type of gas supply and Propane/LP tank size
•  Purchase date
Usually, we will ask you to return the defective 
part to the factory
Note: Use only original replacement parts. This will protect your warranty coverage for parts 
replaced under warranty.
PARTS UNDER WARRANTY
PARTS NOT UNDER WARRANTY
Contact  authorized  dealers  of  this  product. 
If  they  can’t  supply  original  replacement 
part(s)  call  Customer  Service  toll  free  at 
1-855-607-6557 for referral information.
When calling Customer Service have ready:
•  Model number of your heater
•  The replacement part number










