Installation Guide
www.factorybuysdirect.com
200337-01A24
TROUBLESHOOTING
Problem Possible Cause Corrective Action
When ignitor button  is 
pressed  in,  there is  no 
spark at ODS/pilot.
1. Ignitor  electrode  is  posi-
tioned  wrong.  Ignitor  elec-
trode is broken.
2. Ignitor  electrode  is  not  con-
nected to ignitor cable.
3. Ignitor  cable  is  pinched  or 
wet.
4 Broken ignitor cable.
5. Bad piezo ignitor.
6. Low battery.
1. Replace electrode.
2. Replace ignitor cable.
3. Free ignitor cable if pinched 
by any metal or tubing. Keep 
ignitor cable dry.
4. Replace ignitor cable.
5. Replace piezo ignitor.
6. Replace battery.
When ignitor button  is 
pressed  in  there is  a 
spark at ODS/pilot but 
no ignition.
1. Gas  supply  is  turned  off  or 
equipment  shutoff  valve  is 
closed.
2. Control  knob  not  fully  
pressed  in  while  pressing 
ignitor button.
3. Air  in  gas  lines  when  in-
stalled.
4. ODS/pilot is clogged.
5. 
Incorrect inlet gas pressure or in-
let regulator setting is damaged.
6. Control  knob  not  in  PILOT 
position.
7. Depleted  gas  supply  (pro-
pane).
1. Turn on gas supply or open 
equipment shutoff valve.
2. Fully  press  in  control  knob 
while pressing ignitor button.
3. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed.
4. 
Clean  ODS/pilot  (see  Care 
and Maintenance, page 22) or 
replace ODS/pilot assembly.
5. Check inlet gas pressure or 
replace inlet gas regulator.
6. Turn control knob to  PILOT 
position.
7. Contact  local  propane/LP 
gas company.
NG
Figure 28 - Gas Regulator Pressure 
Switch
Pressure 
Switch Set 
Screw
The entire gas delivery piping including con-
nections  inside  the  heater  should  be  leak 
tested  by  the  qualied  installer. After  leak 
testing the qualied installer should light the 
appliance. Refer to the correct ame pattern 
as illustrated on page 21. All ame patterns 
should be safely inside the product. If for any 
reason they are not, stop use of the appliance 
and call for repairs.










