Instructions / Assembly
www.factorybuysdirect.com
200200-01C24
TROUBLESHOOTING
 WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your 
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions. 
• If you cannot reach your gas supplier, call the re department.
 WARNING: Only a qualied service technician should service and 
repair heater. Make sure that power is turned off before proceeding. 
Turn off and let cool before servicing.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., 
create fumes. These fumes may mix with combustion air and create odors.
Note: All troubleshooting items are listed in order of operation.
NG
Figure 30 - Gas Regulator Pressure 
Switch
Pressure Switch Set Screw
Pressure Switch
When using natural gas (NG), there is a pres-
sure switch that acts to turn off the gas ow to 
the pilot if the inlet pressure exceeds 10" WC. 
This  is  to  prevent  the  operation  of  the  unit 
on the  wrong gas (propane). If your natural 
gas supply exceeds 10" WC the unit will not 
operate.  Either  contact  your  gas  supplier 
to  check  and  adjust  the  inlet  pressure  or  a 
qualied  service  technician  can  bypass  the 
pressure switch.
Before  attempting  to  bypass  the  pressure 
switch, make sure the type of gas being used 
is correct. Check to make sure the connection 
tting is in the correct inlet on the regulator. 
Refer to Connecting to Gas Supply, page 14
Only a qualied installer should bypass  the 
pressure  switch.  To  bypass  the  pressure 
switch locate the set screw on the regulator. 
Use a small at bladed screw driver to turn the 
set screw counterclockwise 2 turns. This will 
bypass the pressure switch function.
Problem Possible Cause Corrective Action
Using natural gas and 
pilot will not light.
Inlet pressure exceeds 10"  WC. Bypass  pressure  switch.  See 
instructions below.
The entire gas delivery piping including con-
nections  inside  the  heater  should  be  leak 
tested  by  the  qualied  installer. After  leak 
testing the qualied installer should light the 
appliance. Refer to the correct ame pattern 
as illustrated on page 21 All ame  patterns 
should be safely inside the product. If for any 
reason they are not, stop use of the appliance 
and call for repairs.










