Instructions / Assembly
www.factorybuysdirect.com
200200-01C30
ACCESSORIES
To purchase heater accessories and parts call Factory Buys Direct at 1-855-607-6557.
EQUIPMENT SHUTOFF VALVE
For all models. Visit us online at www.factorybuysdirect.com 
for a complete selection of gas connection ttings.
MANTELS
Visit us online at www.factorybuysdirect.com for a complete 
selection of quality replace mantels.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts 
replaced under warranty.
PARTS UNDER WARRANTY 
Contact  authorized  dealers  of  this  product. 
If  they  can’t  supply  original  replacement 
parts,  call  Customer  Service  toll  free  at 
1-855-607-6557 for referral information.
When calling Customer Service or your dealer, 
have ready:
•  Your name
•  Your address
•  Model and serial number of your heater
•  How heater was malfunctioning
•  Type of gas supply and Propane tank size
•  Purchase date
Usually, we will ask you to return the defective 
part to the factory
PARTS NOT UNDER WARRANTY
Contact  authorized  dealers  of  this  product. 
If  they  can’t  supply  original  replacement 
part(s)  call  Customer  Service  toll  free  at 
1-855-607-6557 for referral information.
When calling Customer Service have ready:
•  Model number of your heater
•  The replacement part number










