HEAT SURGE FIREPLACE INSERT, MODERN #X5C 1 2 3 4 5 6 7 8 9 10 11 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PART DESCRIPTION LOG SET TIP SWITCH HEAT DUCT FRONT GLASS FRAME W/SEAL IR HEATER W/BI‐METAL CROSS FLOW FAN W/MOTOR FLAME TUBE FLAME SYNCRO MOTOR REMOTE REMOTE SENSOR THERMOCOUPLE THERMO SENSOR CLIP PBT VENT (OPTI‐FLOW) TOUCH PAD W/IR SENSOR CHASSIS TOP COVER FRONT GRILL (OPTI‐FLOW) BULB ACCESS DOOR REMOTE HOLDER TEMPERATURE POT INCLUDED W/GLASS FRAME 15AMP RESET BUTTON IMAGE BOARD MAIN CO
(8) HOTS (4) NEUTRALS (4) PLUG IN DEVICES THERMOCOUPLE SENSOR TEMPERATURE POTENTIOMETER IR SENSOR TOUCH KEYPAD
HS-30000214 THERMOCOUPLE SENSOR HS-30000213 TEMPERATURE POTENTIOMETER HS-30000212 IR SENSOR HS-30000210 TOUCH KEYPAD CONTROL
HS-30000248 FLAME TIP 40WATT BULB HS-30000218 LIGHT SOCKET W/ HARNESS HS-30000216 IR HEATER 675/1350 WATT W/ BI-METAL OVER TEMP SENSOR HS-30000223 CROSS FLOW BLOWER FAN HS-30000217 FLAME SYNCRO MOTOR
HS-30000221 #16 AWG CORD SET HS-30000224 15AMP RESET HS-30000206 TIP OVER SWITCH
` ` ` All Heat Surge warranty claims will be issued a warranty claim number beginning with HSW and have been referred to you based on customer’s zip code The customer will bring in their unit and you will make a determination about what parts are needed for the repair You must then complete and submit a warranty claim form (next slide) to Heat Surge with all pertinent information relative to the repair.
Provided by Heat Surge direct to customer. Walk-in customers may not have one. Call 1888-480-3620 Mon-Fri, 9am to 9pm EST.
` ` ` ` Complete and submit a warranty claim form to Heat Surge: Fax: 330-244-3731 Email: warranty@heatsurge.com (pdf or word doc) Mail to: Heat Surge Warranty 8000 Freedom Avenue N.W.
` ` Heat Surge parts are packaged for distribution to Authorized ESSCO dealers and Heat Surge Retail service and sales centers to perform warranty and repair services by skilled technicians. Parts are not packaged for retail sale or distribution directly to consumers.
