XXX XXX/34HF601ARA USE AND CARE GUIDE WESTRIDGE WALL HANGING FIREPLACE Questions, problems, missing parts? Before returning to the store call Hampton Bay Customer Service 8 a.m. - 6 p.m., EST, Monday-Friday 1-877-527-0313 HAMPTONBAY.COM THANK YOU We appreciate the trust and confidence you have placed in Hampton Bay through the purchase of this electric fireplace. We strive to continually create quality products designed to enhance your home.
Table of Contents Safety Information...................................................... 3 Warranty...................................................................... 4 Pre-Assembly.............................................................. 5 Hardware Included ............................................................ 5 Product Specifications........................................................ 5 Tools Required....................................................................
Safety Information Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any question regarding the product, please call customer service at 1-877-5270313, 8 a.m.-6 p.m., EST, Monday-Friday. WARNING: This appliance is not a toy. Supervise children When using electrical appliances, always follow basic precautions to reduce the risk of fire, electrical shock, and injury to persons including the following: playing near it. 1.
Warranty 1 Year Limited Warranty: The manufacturer warrants this product to be free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations: 1. Install and operate this Electric Fireplace in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. 2.
Pre-Assembly HARDWARE INCLUDED AA Part AA BB CC DD BB CC Description Screw Wall Anchors Screw Screw DD Quantity 4 4 4 1 NOTE: Hardware not shown to actual size. PRODUCT SPECIFICATIONS VOLTAGE 120VAC, 60 Hz AMPS 12.5 Amps WATTS 1500 Watts TOOLS REQUIRED Before beginning assembly of product, make sure all parts are present. Compare parts with package contents list and diagram above. If any part is missing or damaged, do not attempt to assemble, install or operate the product.
Pre-Assembly (continued) PACKAGE CONTENTS A A Part A B C D E F G B C D Description Mounting Bracket Fireplace Front Glass Base Bracket Base Remote Control Decorative Rocks E F G Quantity 1 1 1 1 1 1 1 6
Assembly WALL MOUNTING CONFIGURATION 1 2 Removing the mounthing bracket Remove mounting bracket (A) from back of Fireplace (B) by removing the two screws at the top back of the unit. Choosing the wall location Choose a wall location to attach the mounting bracket (A). Position the mounting bracket (A) in the desired location. Use a level to align the bracket and mark the four holes with a pencil. A B A 3 Preparing the wall BB Drill 4 holes 3/8”in / 0.7cm in the wall.
Assembly (continued) 4 5 Attaching the bracket to the wall Attach the mounting bracket (A) to the wall fasten ing the 4 screws (AA) into the wall anchors. Hanging the fireplace Hang the fireplace (B) on the hooks at bottom of mounting bracket (A) and push the fireplace (B) into mounting bracket (A). Re-fasten the two screws removed in Step 1. A AA B A 6 Hanging the front glass Fig. 6.2 Remove the two retaining screws on top of the fireplace (B).
Assembly (continued) 7 Installing the rock placement Place the decorative rocks as desired. STAND/BASE CONFIGURATION 1 2 Assembling the base Use 4 screws (CC) to fasten the base bracket (D) to the base (E). Installing the stand/base Mount the fireplace to the base bracket (D) by hooking the clips into position. B D C CC E CC D 9 E HAMPTONBAY.COM Please contact 1-877-527-0313 for further assistance.
Assembly (continued) 3 4 Securing the fireplace to the base Fasten the base bracket (D) to the fireplace with the provided screw (DD). Installing the rock placement Place the decorative rocks as desired. C B E D DD NOTE: Cold climate installation recommendation: When installing this unit against a non-insulated exterior wall or chase the outer walls must be insulated to conform to applicable insulation codes.
Operation Display Touch Panel Fireplace Remote Control NOTE: The fireplace can be operated by either the remote control or the control panel. 11 HAMPTONBAY.COM Please contact 1-877-527-0313 for further assistance.
Operation (continued) 1 Powering the fireplace 2 Push the Power button to supply power to all functions of the fireplace and put the insert in standby mode. Push the Power button again to turn off all functions. Adjusting the flame Press the Flame button to increase and decrease the flame intensity. There are 6 brightness levels you can cycle through as well as the OFF setting.
Operation (continued) 5 Replacing the remote control battery 6 Disposing of used batteries When the remote control stops operating or its range seems reduced, it is time to replace the battery with new ones. On the back end of the remote, press and slide the battery door open and remove the old battery. Insert 2 AAA batteries, checking that the + and sides of the battery match inside the battery compartment. Replace the battery compartment door.
FCC/ICC Information This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Troubleshooting PROBLEM There is no power. The power cord gets warm. The heater does not blow warm air. POSSIBLE CAUSE CORRECTIVE ACTION There is no power to the unit. Check that the unit is plugged into a standard 120V outlet. Press the Power button several times, make sure power is set to the “ON”position. This is normal operation. Check your heater cord and plug connections. Faulty wall outlet connections or loose plugs can cause the outlet or plug to overheat.
Replacement Parts For replacement parts, call our customer service department at 1-877-527-0313, 8 a.m.-6 p.m., EST, Monday-Friday.
HAMPTONBAY.COM Please contact 1-877-527-0313 for further assistance.
Questions, problems, missing parts? Before returning to the store call Hampton Bay Customer Service 8 a.m. - 6 p.m., EST, Monday-Friday 1-877-527-0313 HAMPTONBAY.COM RETAIN THIS MANUAL FOR FUTURE USE.