OWNER'S MANUAL SINGLE AND MULTI-ZONE OUTDOOR UNITS SPLIT-STYLE AIR CONDITIONER DRA1U09S1A, DRA1U12S1A, DRA1U18S1A, DRA1U24S1A DRA2U18M1A, DRA3U28M1A, DRA4U36M1A, DRA5U48M1A Model Number: Serial Number: Purchase Date: Installing Contractor Company Name: TIP Capture relevant information about your Durastar mini-split equipment before it is installed and write it above for future reference. 1 DURASTAR.
TABLE OF CONTENTS TABLE OF CONTENTS.....................................................................................................................................2 INTRODUCTION...................................................................................................................................................3 WARNINGS.............................................................................................................................................................
INTRODUCTION To better serve you, please do the following before contacting customer service: • If you received a damaged product, immediately contact the retailer or dealer that sold you the product. • Read and follow this owner's manual carefully to help you use and maintain your air conditioner. • Read the troubleshooting section of this manual as it will help you diagnose and solve common issues. • Visit us on the web at www.durastar.com to download product guides and up-to-date information.
IMPORTANT SAFETY PRECAUTIONS Improper handling can cause serious damage or injury. Please read the following safety information in its entirety.
• • • • • • • • • • • Electrical Safety Only use the specified power cord. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. Keep the power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty plugs can cause fire or electric shock. Do not pull the power cord to unplug unit. Hold the plug firmly and pull it from the outlet.
• • • • • • • • • • • • • • • • • • 6 Installation Safety Installation must be performed by an authorized dealer or specialist. Improper installation can cause water leakage, electrical shock, or fire. (In North America, installation must be performed in accordance with NEC and CEC requirements by authorized personnel only.) Installation must be performed according to the installation instructions. Improper installation can cause water leakage, electrical shock, or fire.
PARTS IDENTIFICATION Signal Cable, Refrigerant Pipes, and Drain Hose Air Inlets FPO Wiring Terminal Valve Cover Air Outlet NOTE Outdoor units will vary in appearance. DURASTAR.
OPERATING TEMPERATURES Your air conditioner is designed to operate in the following indoor and outdoor temperatures. When your air conditioner is used outside of the following temperature ranges, certain safety features may activate and turn off the unit to protect it from damage.
MAINTENANCE: LONG PERIODS OF NON-USE If you do not plan to use your air conditioner for an extended period of time, do the following: • Clean all filters. • Turn on the FAN until the unit dries out completely. • Turn off the unit and disconnect the power. • Remove batteries from remote control. MAINTENANCE: PRE-SEASON INSPECTION After long periods of non-use, or before periods of frequent use, do the following: • Inspect for damaged wires • Clean all filters. • Check for leaks. • Replace batteries.
COMMON ISSUES The following problems are not a malfunction and in most situations will not require repairs. ISSUE POSSIBLE CAUSES Unit does not turn on when pressing ON/OFF button The unit changes from COOL/HEAT mode to FAN mode The unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off. The unit may change its setting to prevent frost from forming on the unit.
TROUBLESHOOTING When troubles occurs, please check the following points before contacting a repair company.
LIMITED WARRANTY - PARTS TEN (10) YEARS PARTS Subject to all of the terms of this Limited Warranty, including, but not limited to, the specific exclusions set forth below and subject to the Manufacturer’s right to inspect and validate the warranty claim as set forth below, Manufacturer will repair or replace, at its option, ANY PART of Covered Equipment that is found to be defective in materials or workmanship. If an exact replacement part is not available, an equivalent part or credit will be provided.
• • • • • • Covered Equipment that is not installed by a qualified, trained HVAC professional in accordance with applicable codes, ordinances, and good trade practices. Damages, malfunctions, or failures resulting from the use of any attachment, accessory, or component not authorized by the Manufacturer or resulting from alteration or modification of the unit. Covered Equipment moved from the original installation location.
THIS PAGE INTENTIONALLY LEFT BLANK. 14 DURASTAR.
THIS PAGE INTENTIONALLY LEFT BLANK. DURASTAR.
DURASTAR.COM ©2020 Durastar V1.
