OWNER'S MANUAL WALL MOUNTED INDOOR UNIT SPLIT-STYLE AIR CONDITIONER DRAW09F1A, DRAW12F1A, DRAW18F1A, DRAW24F1A Model Number: Serial Number: Purchase Date: Installing Contractor Company Name: TIP Capture relevant information about your Durastar mini-split equipment before it is installed and write it above for future reference. 1 DURASTAR.
TABLE OF CONTENTS TABLE OF CONTENTS.....................................................................................................................................2 INTRODUCTION...................................................................................................................................................3 WARNINGS.............................................................................................................................................................
INTRODUCTION To better serve you, please do the following before contacting customer service: • If you received a damaged product, immediately contact the retailer or dealer that sold you the product. • Read and follow this owner's manual carefully to help you use and maintain your air conditioner. • Read the troubleshooting section of this manual as it will help you diagnose and solve common issues. • Visit us on the web at www.durastar.com to download product guides and up-to-date information.
IMPORTANT SAFETY PRECAUTIONS Improper handling can cause serious damage or injury. Please read the following safety information in its entirety.
• • • • • • • • • • • Electrical Safety Only use the specified power cord. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. Keep the power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty plugs can cause fire or electric shock. Do not pull the power cord to unplug unit. Hold the plug firmly and pull it from the outlet.
• • • • • • • • • • • • • • • • • • 6 Installation Safety Installation must be performed by an authorized dealer or specialist. Improper installation can cause water leakage, electrical shock, or fire. (In North America, installation must be performed in accordance with NEC and CEC requirements by authorized personnel only.) Installation must be performed according to the installation instructions. Improper installation can cause water leakage, electrical shock, or fire.
PARTS IDENTIFICATION INDOOR UNIT Front Panel Louver Remote Control FPO Remote Control Holder Display Window OUTDOOR UNIT Signal Cable, Refrigerant Pipes, and Drain Hose Air Inlets Wiring Terminal Valve Cover Air Outlet NOTE Outdoor units will vary in appearance. DURASTAR.
INCLUDED ACCESSORIES The air conditioning system comes with the following accessories. 8 Accessory Quantity Manual Image Accessory Quantity 1-2 Remote Control 1 Mounting Plate 1 Battery 2 Wall Anchor 5-8 (depending on model) Remote Control Holder 1 Mounting Plate Screw 5-8 (depending on model) Remote Control Holder Mounting Screw 2 Copper Nut 2 Installation Template 1 Drain Joint 1 Carbon Filter 2 Drain Joint Seal 1 DURASTAR.
OPERATING TEMPERATURES Your air conditioner is designed to operate in the following indoor and outdoor temperatures. When your air conditioner is used outside of the following temperature ranges, certain safety features may activate and turn off the unit to protect it from damage.
REMOTE CONTROL 1. ON/OFF Button Turns the air conditioner ON and OFF. 2. MODE Button Press to adjust the air conditioner MODE in the following sequence: AUTO COOL DRY HEAT FAN 3. FAN Button Press to select the following FAN speeds: AUTO 7 1 2 ON/OFF SILENCE FP MODE TIMER ON TEMP 3 4 5 6 TIMER OFF FAN SLEEP TURBO SELF CLEAN SWING DIRECT LED FOLLOW ME 8 9 LOW MED HIGH 4. SLEEP Button See the "SLEEP" section under "Advanced Features." 5.
NOTE The FAN speed cannot be adjusted in AUTO or DRY Mode. NOTE Press and hold the UP and DOWN buttons simultaneously for 3 seconds to switch between F and C. OPERATING MODES SETTING TEMPERATURE This unit can be set at any temperature between 62 and 86°F (17-30°C) in cool, heat, and dry modes. You can increase or decrease the set temperature in 1°F (1°C) increments using the TEMP up ( ) or TEMP down ( )button.
HEAT 1. 2. 3. 4. Press the MODE button and select HEAT. Set your desired temperature using the TEMP down or TE MP up button. Press FAN button to select the fan speed: AUTO, LOW, MED or HIGH. Press the ON/OFF button to start the unit. NOTE As outdoor temperature drops, the performance of your unit’s HEAT function may be affected. NOTE Two or more indoor units can be operated by one outdoor unit.
SLEEP The SLEEP feature is designed to decrease energy use while you sleep. This feature can only be activated by the remote control. The SLEEP feature is not available in FAN or DRY mode. Press the SLEEP button when you are ready to go to sleep. When in COOL mode, the unit will increase the temperature by 2°F (1°C) after one hour, and will increase an additional 2°F (1°C) after another hour.
SILENCE Press the SILENCE / FP button to turn on and off the SILENCE feature. When the SILENCE feature is activated, the compressor will slow and the indoor unit will turn the fan to low. This will reduce the noise of the indoor unit to the lowest level. Due to the slow operation of the compressor, it may result in insufficient cooling and heating capacity. FP Press and hold the SILENCE / FP button for 2 seconds to start the FP feature. This feature is only available in HEAT mode.
LED DISPLAY INDICATORS The following is a list of possible indicators that may appear on the indoor unit's display. Not all the display indicators may be available on the unit purchased. Feature TIMER ON, SWING, TURBO, SILENCE TIMER OFF, SWING, TURBO, SILENCE SELF CLEAN FP FORCED COOLING ANTI-COLD AIR FLOW Indicator ON DEFROST dF OF SC FP FC cF Notes Displays for 3 seconds when the TIMER ON feature is set or the SWING, TURBO, or SILENCE feature is turned on.
LOUVERED AIR FLOW SETTING VERTICAL ANGLE While the unit is on, press the SWING or DIRECT button on the remote control to set the vertical direction of airflow. Ra SWING (AUTOMATIC) ng e Press the SWING button to start the automatic vertical (up and down) movement of the louver. Press again to make it stop. DIRECT (FIXED) Press the DIRECT button to adjust the fixed angle of the louver. Each press will adjust the louver by 6°. Press the button until the desired angle is reached.
CARE AND MAINTENANCE CAUTION • • Always turn off the unit and disconnect power before cleaning or maintenance. Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you can use a cloth soaked in warm water to wipe it clean. CLEANING INDOOR UNIT • • • Do not use chemicals or chemically treated cloths to clean the unit. Do not use benzene, paint thinner, polishing powder or other solvents to clean the unit. They can cause the plastic surface to crack or deform.
MAINTENANCE: LONG PERIODS OF NON-USE If you do not plan to use your air conditioner for an extended period of time, do the following: • Clean all filters. • Turn on the FAN until the unit dries out completely. • Turn off the unit and disconnect the power. • Remove batteries from remote control. MAINTENANCE: PRE-SEASON INSPECTION After long periods of non-use, or before periods of frequent use, do the following: • Inspect for damaged wires • Clean all filters. • Check for leaks. • Replace batteries.
TROUBLESHOOTING SAFETY PRECAUTIONS If ANY of the following conditions occurs, turn off your unit immediately! • The power cord is damaged or abnormally warm • You smell a burning odor • The unit emits loud or abnormal sounds • A power fuse blows or the circuit breaker frequently trips • Water or other objects fall into or out of the unit DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER IMMEDIATELY! COMMON ISSUES The following problems are not a malfunction and in most situations
ISSUE POSSIBLE CAUSES Both the indoor unit and outdoor unit make noises Low hissing sound during operation: This is normal and is caused by refrigerant gas flowing through both indoor and outdoor units. Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise is normal and is caused by the refrigerant gas stopping or changing direction.
TROUBLESHOOTING When troubles occurs, please check the following points before contacting a repair company.
PROBLEM POSSIBLE CAUSES The unit is not Power failure working The power is turned off The fuse is burned out Remote control batteries are dead The unit’s 3-minute protection has been activated Timer is activated SOLUTION Wait for the power to be restored Turn on the power Replace the fuse Replace batteries Wait three minutes after restarting the unit Turn timer off ERROR CODES CODE ERROR E0 Indoor EEPROM malfunction E1 Communication malfunction between indoor and outdoor unit E2 E3 E4 E5 EC F0 F1 F2 F3 F4
LIMITED WARRANTY - PARTS TEN (10) YEARS PARTS Subject to all of the terms of this Limited Warranty, including, but not limited to, the specific exclusions set forth below and subject to the Manufacturer’s right to inspect and validate the warranty claim as set forth below, Manufacturer will repair or replace, at its option, ANY PART of Covered Equipment that is found to be defective in materials or workmanship. If an exact replacement part is not available, an equivalent part or credit will be provided.
• • • • • • Covered Equipment that is not installed by a qualified, trained HVAC professional in accordance with applicable codes, ordinances, and good trade practices. Damages, malfunctions, or failures resulting from the use of any attachment, accessory, or component not authorized by the Manufacturer or resulting from alteration or modification of the unit. Covered Equipment moved from the original installation location.