Instruction
DURAVENT WARRANTY
DuraVent, Inc. provides this limited lifetime warranty for all of its products to the original purchaser, with the exception of Ventinox (lifetime),
DuraBlack (ve years) and all Termination Caps (ve years). Subject to the limitations set forth below, DuraVent warrants that its products will be
free from substantial defects in material or manufacturing, if properly installed, maintained and used. This Warranty is non-transferable with the
exception of Ventinox which is transferable from the original homeowner to the buyer of the home for a period of ten (10) years. This warranty does
not cover normal wear and tear, smoke damage or damage caused by chimney res, acts of God, or any product that was: (1) purchased other than
from an authorized DuraVent dealer, retailer or distributor; (2) modied or altered; (3) improperly serviced, inspected or cleaned; or (4) subject to
negligence or any use not in accordance with the printed materials provided with the product as determined by DuraVent. This limited lifetime
warranty applies only to parts manufactured by DuraVent.
DuraVent provides the following warranties for its products: One Hundred Percent (100%) of the purchase price or MSRP at time of purchase,
whichever is lower, for 15 years from the date of purchase, and Fifty Percent (50%) thereafter, except for the following limitations: Ventinox liner
and components in wood, oil, wood pellet, and gas installations are warranted at One Hundred Percent (100%) for the lifetime of the original
homeowner; Ventinox 316 liner and components for coal burning installations which are warranted One Hundred Percent (100%) for ten years; all
Termination Caps and DuraBlack® are warranted at One Hundred Percent (100%) for ve years, and at Ten Percent (10%) thereafter.
All warranty obligations of DuraVent shall be limited to repair or replacement of the defective product pursuant to the terms and conditions
applicable to each product line. These remedies shall constitute DuraVent’s sole obligation and sole remedy under this limited warranty. This
warranty provides no cash surrender value. The terms and conditions of this limited lifetime warranty may not be modied, altered or waived by
any action, inaction or representation, whether oral or in writing, except upon the express, written authority of an executive ocer of DuraVent.
VENTINOX WARRANTY CONDITIONS
Liner and Component warranties contained herein are subject to the following conditions: (1) The Liner and Components must be installed
according to DV’s installation instructions; (2) The Liner and Components are used only to line or reline chimneys venting residential appliances
for which the liner was intended; and (3) documented annual inspection of the Liner and Components and maintenance as deemed necessary,
beginning one year after the date of installation and continuing throughout the warranty period, by a Nationally Certied Chimney Sweep or
VENTINOX® installer. The Liner and Components warranty is further subject to compliance with the following requirements throughout the
warranty period: The chimney must have a chimney cap and chemical chimney cleaners must not be used when cleaning the Liner or Components.
Plastic-bristle ue cleaning brushes are recommended. Corn, biofuels, driftwood or other wood containing salt, preservative-treated lumber, plastic
and household trash or garbage, or wood pellets containing such materials must not be burned in the appliance or replace. In case of a chimney
re, the chimney must be inspected and approved by a certied Chimney Sweep before reuse. After each annual inspection, maintenance, and
cleaning, the certied Chimney Sweep must ll out and date the appropriate section of the warranty card provided with the chimney liner.
LIMITATIONS ON INTERNET SALES:
Notwithstanding any other terms or conditions of this limited lifetime warranty, DuraVent provides no warranty for the following specic products
if such products are both: (a) purchased from an Internet seller; and (b) not installed by a qualied professional installer: DuraTech®, DuraPlus HTC®,
DuraTech® Premium, PelletVent Pro®, FasnSeal®, and DuraVent’s relining products including DuraLiner®, DuraFlex® 304, DuraFlex® 316, DuraFlex®
Pro, DuraFlex® SW, and Ventinox®. For purposes of this warranty, a trained professional installer is dened as one of the following: licensed
contractors with prior chimney installation experience, CSIA Certied Chimney Sweeps, NFI Certied Specialists, or WETT Certied Professionals.
DuraVent reserves the right to inspect defective product to determine if it qualies for replacement under the terms of this limited lifetime
warranty. All warranty claims must be submitted with proof of purchase. Labor and installation costs are not covered under this warranty. To
obtain warranty service contact DuraVent promptly at DuraVent Warranty Service, 902 Aldridge Rd., Vacaville CA 95688, or call 1-800-835-4429.
WHERE LAWFUL, DURAVENT DISCLAIMS ALL OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL DuraVent BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OR
DIRECT OR INDIRECT LOSS OF ANY KIND, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE AND PERSONAL INJURY. DuraVent’S ENTIRE LIABILITY
IS LIMITED TO THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
For the most up-to-date installation instructions, see www. duravent.com
REV 4.5.2017
Manufacturered in Vacaville CA and Albany NY
DuraChimney is a registered trademark of DuraVent, Inc.
All rights reserved. Made in the USA. ©2017
Customer Service Support: 800-835-4429 • 707-446-4740 FAX • www.duravent.com
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