Warranty
M&G DuraVent Retail Limited Lifetime Warranty
M&G DuraVent, Inc. (“DuraVent”) provides this limited lifetime
warranty for all of its products. Subject to the limitations
set forth below, DuraVent warrants that its products will be
free from defects in material or manufacturing, if properly
installed, maintained and used. This Warranty is transferable
from the original homeowner to the buyer of the home.
This warranty does not cover normal wear and tear, smoke
damage or damage caused by chimney res, acts of God,
or any product that was: (1) purchased other than from an
authorized DuraVent dealer, retailer, distributor, or website;
(2) modied or altered; (3) improperly serviced, inspected
or cleaned; or (4) subject to negligence or any use not in
accordance with the installation instructions included
with the product as determined by DuraVent. Installation
instructions are available online at www.duravent.com
under Support/Literature and through our Customer Service
Department 800-835-4429 or customerservice@duravent.
com. This limited lifetime warranty applies only to parts
manufactured by DuraVent.
DuraVent provides the following warranties for its products:
One Hundred Percent (100%) MSRP 15 years from the date of
purchase, and Fifty Percent (50%) thereafter, except for the
following limitations on: all Termination Caps and DuraBlack®
are warranted at One Hundred Percent (100%) for ve years.
All warranty obligations of DuraVent shall be limited to repair
or replacement of the defective product pursuant to the
terms and conditions applicable to each product line. These
remedies shall constitute DuraVent’s sole obligation and sole
remedy under this warranty. This warranty provides no cash
surrender value. The terms and conditions of this warranty
may not be modied, altered or waived by any action,
inaction or representation, whether oral or in writing, except
upon the express, written authority of an executive ocer of
DuraVent.
Corn, bio-fuels, driftwood or other wood containing salt,
preservative-treated lumber, plastic and household trash or
garbage, or wood pellets containing such materials must not
be burned in the appliance or replace. In case of a chimney
re, the chimney must be inspected and approved by a
certied Chimney Sweep before reuse. After each annual
inspection, maintenance, and cleaning, the certied Chimney
Sweep must ll out and date the appropriate section of the
warranty card provided with the chimney liner.
DuraVent must be notied and given the opportunity to
inspect defective product prior to replacement under the
terms of this limited lifetime warranty. All warranty claims
must be submitted with proof of purchase. Labor and
installation costs are not covered under this warranty. To
obtain warranty service contact: DuraVent Warranty Service,
877 Cotting Ct., Vacaville CA 95688, or call 800-835-4429.
Member of M&G Group 800-835-4429 www.duravent.com 3/2012
®
WHERE LAWFUL, DURAVENT DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL DURAVENT BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR
SPECIAL DAMAGES OR DIRECT OR INDIRECT LOSS OF ANY
KIND, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE
AND PERSONAL INJURY. DURAVENT’S ENTIRE LIABILITY
IS LIMITED TO THE PURCHASE PRICE OF THIS PRODUCT.
SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED
WARRANTIES, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE TO STATE.
For the most up-to-date installation instructions, see www.
duravent.com
REV 3.22.2012
Manufactured in Vacaville CA and Albany NY